--- description: TourCMS : qu'en pensent les utilisateurs ? Lisez les avis clients sur TourCMS, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TourCMS - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour tour opérateurs](/directory/20033/tour-operator/software) > [TourCMS](/software/20150/tourcms) # TourCMS Canonical: https://www.capterra.lu/software/20150/tourcms Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/20150/tourcms?page=2) > Outil combiné de gestion de contenu web, de gestion des réservations et de suivi marketing pour les voyagistes de petite à moyenne taille. > > Conclusion : 9 utilisateurs lui ont donné la note de **3.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.2/5** | 9 Avis | | Simplicité | 2.7/5 | D'après l'ensemble des avis | | Support client | 3.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Travel UCD - **Fondé**: 2002 ## Contexte commercial - **À partir de**: 49,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, chinois, coréen, espagnol, finnois, français, italien, norvégien, néerlandais, portugais, russe, suédois, turc - **Pays disponibles**: Allemagne, Australie, Canada, Chine, Inde, Royaume-Uni, États-Unis ## Fonctionnalités - Booking Management - Création d'itinéraires - Devis - Gestion des clients - Gestion des fournisseurs - Gestion des prix - Gestion des réservations - Intégration GDS et OTA - Intégration comptable - Logiciels d'expérience client - Notes de réservation - Pour agences de voyage - Rapports et analyses - Réservation en ligne - Réservations de groupe - Support client - Système central de réservation - Traitement des paiements ## Intégrations (1 au total) - WordPress ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels pour tour opérateurs](https://www.capterra.lu/directory/20033/tour-operator/software) ## Catégories connexes - [Logiciels pour tour opérateurs](https://www.capterra.lu/directory/20033/tour-operator/software) - [Logiciels de réservation](https://www.capterra.lu/directory/20032/reservations/software) - [Logiciels pour agences de voyages](https://www.capterra.lu/directory/20034/travel-agency/software) ## Logiciels similaires 1. [WeTravel](https://www.capterra.lu/software/163474/wetravel) — 4.8/5 (524 reviews) 2. [Bókun](https://www.capterra.lu/software/178518/bokun) — 4.7/5 (452 reviews) 3. [Rezdy](https://www.capterra.lu/software/122690/rezdy) — 4.5/5 (237 reviews) 4. [Peek Pro](https://www.capterra.lu/software/142459/peek-pro-tour-operator-software) — 4.7/5 (794 reviews) 5. [TrekkSoft](https://www.capterra.lu/software/126665/tour-activity-booking-system) — 4.5/5 (230 reviews) ## Avis ### "Very archaic system. Even the simplest things are time-consuming to set up" — 2.0/5 > **Utilisateur vérifié** | *16 novembre 2017* > > **Avantages**: It offered a decent range of functions - it did everything I needed it to do. Customer service usually responded within a day. > > **Inconvénients**: Very time-consuming and not efficient. For example, if you want to send an invoice to a customer, you have to copy code every single time in order to do so. Another example is having to enter all the dates individually for a new tour. I.e. you can't just enter a date range. It also only offers a small selection of payment providers, including Trust My Travel which is a nightmare to work with as in 3 months, I received 3 payments late. ----- ### "An overall good booking system with some faults" — 4.0/5 > **Utilisateur vérifié** | *7 janvier 2021* | Services et technologies de l'information | Taux de recommandation : 4.0/10 > > **Avantages**: The sheer amount of tours offered through the system, and ease of API setup. > > **Inconvénients**: A very dated UI and some issues with availability. > > In general, we used TourCMS as a part of a larger service connecting to more providers and, from my personal experience with it, it was overall okay, but with a very dated UI and some availability issues. ----- ### "Misleading Website — Hidden Requirements for API Access" — 1.0/5 > **James** | *10 mars 2026* | Loisirs, voyage et tourisme | Taux de recommandation : 0.0/10 > > **Avantages**: The documentation looked clear at first glance and suggested that API access was available with the basic plan. > > **Inconvénients**: Their website clearly advertises a €45/month basic plan and states that API access is available for operator accounts. Based on that information, we spent the weekend building an API integration. After reaching out to onboard, they suddenly started screening us and informed us that we would need to push at least €500k in revenue through the platform before they would even consider onboarding us. None of this is stated on their website. If there are minimum revenue requirements or restrictions on API access, they should clearly disclose that upfront instead of advertising a low-cost plan and open API access. This ended up being a complete waste of time and development effort on our side. They seriously need to update their website and be transparent about their requirements. > > Our overall experience was extremely frustrating. Their website clearly advertises a €45/month basic plan and indicates that API access is available for operator accounts. Based on that information, we spent a weekend building an API integration. When we reached out to onboard, they began screening us for additional information and then told us we would need to push at least €500k in revenue through the platform before they would consider onboarding us. This requirement is not disclosed anywhere on their website. If there are minimum revenue thresholds or restrictions for API access, they should state that clearly upfront. Instead, their current messaging led us to invest development time based on information that turned out to be misleading. ----- ### "Old UI but still works well" — 4.0/5 > **Boris** | *10 mars 2021* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: TourCMS works with operators we wanted to work with, including Grayline, which nudged us to work with them when setting up booking systems for our clients. I love the fact that TourCMS never created any issues for us with their API bookings and that every booking went through without a hitch. > > **Inconvénients**: The user interface feels as if it wasn't refreshed for the last 10 years. Despite that, everything works as expected and, as we mostly used the API anyway, it is hard for me to find a fault in TourCMS. > > We used TourCMS when setting up booking systems for our clients who ordered tour booking solutions. TourCMS was one of our to-go systems because they support Grayline which is a big name in tourism, and a must-have. Integrations were simple, API was easy to understand, and the bookings were easy to make. All in all, if you want to connect to great operators and need an API system to do it, TourCMS is the one you want. ----- ### "Good system" — 4.0/5 > **Jacqueline** | *26 novembre 2019* | Loisirs, voyage et tourisme | Taux de recommandation : 8.0/10 > > **Avantages**: Easy to manage inventory, close dates, bock out several dates at once, duplicate products is very easy. > > **Inconvénients**: Too many steps to create a single product, is not very easy and need to keep going to the guide to be able to create the product, when you are not familiar with this type of systems it makes a little harder to use it > > Is a very good system to use when you offer ground transportation services, this is one of the few systems that have that area very well developed and make it easy for us to use it ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/20150/tourcms?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/20150/tourcms) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Données structurées