--- description: Avid CRM : qu'en pensent les utilisateurs ? Lisez les avis clients sur Avid CRM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Avid CRM - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/2/customer-relationship-management/software) > [Avid CRM](/software/20743/avidian) # Avid CRM Canonical: https://www.capterra.lu/software/20743/avidian Page : 1/7\ Suivant: [Page suivante](https://www.capterra.lu/software/20743/avidian?page=2) > Avidian transforme Microsoft Outlook en un outil de CRM et de gestion du pipeline de ventes pour les équipes commerciales. > > Conclusion : 138 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Avid CRM ? Des petites entreprises ayant besoin de deux licences utilisateurs ou plus aux entreprises de taille moyenne comptant plus de 100 utilisateurs. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 138 Avis | | Simplicité | 3.9/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Avidian Technologies - **Pays**: Bellevue, É.-U. - **Fondé**: 2002 ## Contexte commercial - **À partir de**: 25,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000 - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accès mobile - Base de données de contacts - Contacts partagés - Devis - Distribution de leads - Gestion des contacts - Gestion des flux de travail - Gestion des leads - Gestion des pipelines - Gestion des tâches - Gestion du pipeline de ventes - Génération de leads - Importation et exportation de données - Lead nurturing - Qualification de leads - Rapports et analyses - Recherche/Filtre - Segmentation - Suivi des interactions - Système de calendrier et de rappel ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique ## Category - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) - [Gestion des contacts](https://www.capterra.lu/directory/30016/contact-management/software) - [Gestion des leads](https://www.capterra.lu/directory/30017/lead-management/software) - [Logiciels de suivi commercial](https://www.capterra.lu/directory/32744/sales-tracking/software) ## Logiciels similaires 1. [noCRM](https://www.capterra.lu/software/132752/you-don-t-need-a-crm) — 4.6/5 (489 reviews) 2. [Google Contacts](https://www.capterra.lu/software/203196/google-contacts) — 4.7/5 (700 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Salesforce Service Cloud](https://www.capterra.lu/software/136189/salesforce) — 4.5/5 (820 reviews) 5. [SysAid](https://www.capterra.lu/software/107225/sysaid) — 4.5/5 (511 reviews) ## Avis ### "Rating Prophet" — 4.0/5 > **Randy** | *27 avril 2016* > > **Avantages**: The biggest feature of Prophet for me is its seamless interaction with Microsoft Outlook. > > **Inconvénients**: Prophet can sometimes be slow to populate opportunities when you have a large number of them. In my case almost 3000 opportunities. > > In a small company of fewer than 25 people, we don't have a lot of salespeople. Prophet helps us manage a large base of prospective clients with only a few salespeople. Prophet also helps management track the activities of the sales force and to see who is performing. ----- ### "Pro and Cons" — 4.0/5 > **Heidi** | *7 novembre 2024* | Matériaux de construction | Taux de recommandation : 8.0/10 > > **Avantages**: The ease if moving from one screen to the next > > **Inconvénients**: Double checking the entry dates depending on which screen you are one. You need to make sure you change the date only once in cash receipts while you're making entries. Misc. Cash defaults to the current date after each entry. > > Our office has used some form of Prophet since I started in 2012. I'm not sure how long before that. ----- ### "Feels antiquated in both functionality and aesthetics" — 3.0/5 > **Utilisateur vérifié** | *3 juillet 2018* | Événementiel > > **Avantages**: Avidian Prophet is a CRM software that is installed into your Microsoft Outlook program. If you do not have Microsoft Outlook, you cannot use this software. You also must be running the most recent version of Outlook. Since it runs inside of Outlook, there is no need to open any additional software or browser tabs to use this software. Pricing-wise, as far as CRM systems go, Prophet seems reasonable. Their customer service is also great, as any time I've had an issue, I've received a reply within just a few hours, tops. In addition, it does a great job at allowing our sales team and sales managers to see what clients need attention, and what verticals we should be focusing our efforts on, based on real data collected by Prophet. It uses the connection to your emails as well as 3rd party software (such as Constant Contact, Mailchimp, etc) to analyze client interaction with your marketing efforts. > > **Inconvénients**: Prophet requires the most up-to-date version of Microsoft Outlook to run, so there are additional software costs to consider in addition to the costs of Prophet. You must also have the most recent Microsoft Windows operating system. If you are a Mac user, you will either have to run Bootcamp with a copy of Windows, or will have to use software such as Parallels. Again, increasing the cost of using Prophet because so many other programs/things are needed. It also seems to have some performance issues, and seems to lag computers down quite a bit. The software itself is not very easy to use and required quite a bit of training for me to be able to use it, and I had to consult my detailed notes regularly to use the software correctly. Also, it is just plain ugly. ----- ### "What I like about Prohpet CRM" — 4.0/5 > **Julie** | *24 janvier 2023* | Machines | Taux de recommandation : 7.0/10 > > **Avantages**: I find that when our sales team uses the software correctly, we are able to assist with follow up on leads, communications and appointment reminders. The customer service is beyond amazing for any assistance. > > **Inconvénients**: I do think the one negative is the interaction with outlook and causing very infrequently slow issues. > > The customer service team, \[sensitive content hidden\] has made the over experience with Prophet amazing. He took the time to explain how to use each feature, clean up our contacts and continues to provide support. The software is very easy to learn and teach other managers in our company. ----- ### "It's pretty good." — 4.0/5 > **Rachel** | *30 janvier 2023* | Génie mécanique ou industriel | Taux de recommandation : 7.0/10 > > **Avantages**: It does the job. I would like the advanced level features to be a bit more intuitive, but I also haven't sat through any of the trainings, so maybe that's my own fault. > > **Inconvénients**: If you use it for all of the outlook contact management, then it is cumbersome to be able to consistently remove the same people from a contact export for email campaigns (like competitor contacts). > > It works. It's slow on the refreshing, but it works. ----- Page : 1/7\ Suivant: [Page suivante](https://www.capterra.lu/software/20743/avidian?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/20743/avidian) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées