--- description: Userlist : qu'en pensent les utilisateurs ? Lisez les avis clients sur Userlist, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Userlist - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de Customer Success](/directory/30961/customer-success/software) > [Userlist](/software/209961/userlist) # Userlist Canonical: https://www.capterra.lu/software/209961/userlist Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/209961/userlist?page=2) > Intégrez et engagez vos utilisateurs SaaS tout au long de leur cycle de vie. Envoyez des campagnes ciblées basées sur le comportement par e-mail ou par messages intégrés à l'application. > > Conclusion : 6 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Userlist ? Petites et moyennes entreprises SaaS et fondateurs ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **5.0/5** | 6 Avis | | Simplicité | 5.0/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Userlist - **Fondé**: 2017 ## Contexte commercial - **À partir de**: 99,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - API - Actions découlant d'un événement - Aide contextuelle - Alertes/Notifications - Ciblage du public - Création de contenu - Engagement des clients - Formation sur application - Gestion de la communication - Gestion des commentaires - Gestion des comptes - Gestion des listes - Gestion des modèles - Intégration de l'utilisateur - Intégration des employés - Messagerie instantanée - Rapports et analyses - Segmentation de la clientèle - Suivi des activités - Suivi et analyse de l'utilisation - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (1 au total) - Segment ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels de Customer Success](https://www.capterra.lu/directory/30961/customer-success/software) ## Catégories connexes - [Logiciels de Customer Success](https://www.capterra.lu/directory/30961/customer-success/software) - [Logiciels d'e-mail commercial](https://www.capterra.lu/directory/31564/transactional-email/software) - [Plateformes d'adoption numérique](https://www.capterra.lu/directory/31638/digital-adoption-platform/software) - [Engagement des clients](https://www.capterra.lu/directory/30906/customer-engagement/software) ## Logiciels similaires 1. [Product Fruits](https://www.capterra.lu/software/1011214/product-fruits) — 4.7/5 (89 reviews) 2. [Rocketlane](https://www.capterra.lu/software/1015299/rocketlane) — 4.7/5 (127 reviews) 3. [Thought Industries](https://www.capterra.lu/software/142263/thought-industries) — 4.5/5 (80 reviews) 4. [MeltingSpot](https://www.capterra.lu/software/218854/meltingspot) — 4.6/5 (49 reviews) 5. [GUIDEcx](https://www.capterra.lu/software/175189/guidecx) — 4.7/5 (64 reviews) ## Avis ### "Flexible marketing automation for software startups" — 5.0/5 > **Jonny** | *28 septembre 2020* | Médias en ligne | Taux de recommandation : 10.0/10 > > **Avantages**: Userlist is a great tool that allows you to build compelling email sequences to nurture and engage your customers and trial users without getting too bogged down in the nitty gritty of marketing automation. When using competing tools I had a tendency to overthink my behaviour based emails, but Userlist's slick and simple design allows me to focus on what matters - creating emails that really engage users on my site. Yet the apparently simplicity is deceptive - under the hood there's plenty of power and flexibility to get clever with your sequences when you want to, while keeping things simple and intuitive for your everyday campaigns > > **Inconvénients**: I'd like a little more details in the reporting over time ----- ### "A great tool for sending automated messages to your customers based on their usage." — 5.0/5 > **Michael** | *12 novembre 2020* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: UserList is such a great tool to build automatic email sequences based on customer's behaviour. Integrating into our systems was super easy and they have a great API to send customer data like custom events and such. We also use it to send email newsletter broadcasts to all our customers Before we used Intercom but we weren't happy with that at all and way too expensive. After implementing UserList the software was paying for itself already after a couple of days. Conversions went up and expansion revenue kicked in. UserList is very easy to use and looks wonderful. The messages that my customers are seeing look great as well. > > **Inconvénients**: Nothing I can think of right now. UserList has all the features we need right now. It is also cheaper than the alternatives. ----- ### "Great Product, Great Team" — 5.0/5 > **Aaron** | *22 septembre 2020* | Sports | Taux de recommandation : 10.0/10 > > **Avantages**: - Easy to use - Well-designed interface - Excellent documentation and helpful guides - Personal customer support - All the features you need without the fluff/complexity of most software > > **Inconvénients**: No real cons that I can think of. This category of software always involves a decent amount of work to get things up and running, but they made that process easy for us. > > We've had a very good experience with Userlist. Because their marketing website did such a good job laying out what was possible with the tool, we've been able to accomplish everything we set out to do. And we're excited to expand our use in the future. ----- ### "The only and best emailing platform built for SaaS founders" — 5.0/5 > **Christian** | *22 septembre 2020* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Userlist was trivially easy to integrate in my Rails app, made setting up all the onboarding emails I knew I should've been doing all along a breeze, and makes it fun to test new ideas without needing to redeploy my entire application. It's amazing\! > > **Inconvénients**: I think there's an opportunity for Userlist to be going through their users campaigns and offering consulting to improve results. ----- ### "One of the Most Important Aspects of Setting up a SaaS Business SOLVED" — 5.0/5 > **Daniel** | *22 septembre 2020* | E-learning | Taux de recommandation : 10.0/10 > > **Avantages**: The core value proposition is customer messaging via email. In this aspect, Userlist knocks it out of the park. After months of knowing I needed to set up an onboarding email sequence, I finally took the plunge and signed up for Userlist. Within 2 hours I had everything set up technically... \*and\* I had implemented a complete onboarding email sequence according to industry best practices (which they guide you in writing). What had been on my mind for a long time was implemented so quickly, and just as everyone said it would, an onboarding sequence had a tremendous impact on user activation / retention (+20%). Since then, I've implemented several additional email sequences to capture even more value from the tool. > > **Inconvénients**: There is no mobile application - so all interactions are through their desktop web application. > > If I build another SaaS, Userlist will be one of the few no-brainers that I will use again. I'd also be crazy not to mention the customer service aspect: one of the \[SENSITIVE CONTENT HIDDEN\] spent several hours with me (across several weeks\!) debugging my own email server's deliverability issues. Outstanding customer service A+++ ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/209961/userlist?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/209961/userlist) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées