---
description: Datto RMM : qu'en pensent les utilisateurs ? Lisez les avis clients sur Datto RMM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Datto RMM - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels RMM (Remote Monitoring and Management)](/directory/31715/remote-monitoring-and-management-software/software) > [Datto RMM](/software/213158/datto-rmm)

# Datto RMM

Canonical: https://www.capterra.lu/software/213158/datto-rmm

Page : 1/3\
Suivant: [Page suivante](https://www.capterra.lu/software/213158/datto-rmm?page=2)

> Datto RMM est une plateforme unique et sécurisée permettant aux MSP (Managed Services Provider) de surveiller, gérer et prendre en charge à distance les endpoints de votre base de clients.
> 
> Conclusion : 40 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Datto RMM ?

Les prestataires d'infogérance qui cherchent à développer leurs activités d'infogérance en surveillant et en gérant à distance les endpoints et l'infrastructure des clients de manière efficace et sécurisée.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 40 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 4.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Kaseya
- **Pays**: Miami, É.-U.
- **Fondé**: 2004

## Contexte commercial

- **Type de licence**:  (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: allemand, anglais, espagnol, français, hongrois, italien, portugais, suédois
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 210 de plus

##  Fonctionnalités

- Accès et contrôle à distance
- Alertes en temps réel
- Alertes/Notifications
- Contrôles/Permissions d'accès
- Déploiement automatique des patchs
- Gestion de la configuration
- Gestion de la conformité
- Gestion de remédiation
- Gestion des audits
- Gestion des correctifs
- Gestion des flux de travail
- Gestion des ressources informatiques
- Gestion des stratégies
- Gestion du déploiement
- Gestion à l'échelle du réseau
- Monitoring réseau
- Planification
- Planification de la maintenance
- Pour logiciels d'infogérance
- Rapports et analyses
- Rapports informatiques
- Real-Time Monitoring
- Real-Time Notifications
- Scans automatiques
- Suivi des ressources
- Suivi des ressources informatiques
- Suivi des serveurs
- Surveillance et gestion à distance
- Tableau de bord
- Tableau de bord d'activités
- Third-Party Integrations

## Intégrations (9 au total)

- Autotask PSA
- BrightGauge
- ConnectWise PSA
- Datto SIRIS
- IT Glue
- OpsGenie
- Passportal
- Password Boss
- ScalePad Lifecycle Manager

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels RMM (Remote Monitoring and Management)](https://www.capterra.lu/directory/31715/remote-monitoring-and-management-software/software)

## Catégories connexes

- [Logiciels RMM (Remote Monitoring and Management)](https://www.capterra.lu/directory/31715/remote-monitoring-and-management-software/software)
- [Gestion des correctifs](https://www.capterra.lu/directory/10017/patch-management/software)
- [Logiciels d'infogérance](https://www.capterra.lu/directory/30921/msp/software)
- [Gestion des ressources informatiques](https://www.capterra.lu/directory/30077/it-asset-management/software)
- [Gestion informatique](https://www.capterra.lu/directory/10001/it-management/software)

##  Logiciels similaires

1. [N-central](https://www.capterra.lu/software/13803/n-central) — 4.1/5 (195 reviews)
2. [N-sight RMM](https://www.capterra.lu/software/163344/n-sight) — 4.3/5 (194 reviews)
3. [IT Glue](https://www.capterra.lu/software/170401/itglue) — 4.6/5 (331 reviews)
4. [Syncro](https://www.capterra.lu/software/207618/syncro) — 4.6/5 (147 reviews)
5. [Atera](https://www.capterra.lu/software/144309/atera) — 4.5/5 (446 reviews)

## Avis

### "Administrator's review" — 5.0/5

> **Muhammad Abdullah** | *12 août 2022* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: Ease of deployment, you need to deploy on one domain controller and from there datto provides a AD GPO deployment component and it auto deploys.
Ease of mass application deployment, as long an application can be scripted out we can attach setup run script on device to deploy applications.
Easy patch management and targeting flexible due to UDF fields provided by datto
> 
> **Inconvénients**: The NEW UI is not as user friendly as old one
> 
> Great experience and would recommend to everyone

-----

### "Strong RMM Platform with Excellent Patching" — 5.0/5

> **Utilisateur vérifié** | *6 décembre 2025* | Services et technologies de l'information | Taux de recommandation : 9.0/10
> 
> **Avantages**: I really like how Datto RMM streamlines remote work, especially with the web remote feature that connects quickly and reliably. The password injection through IT Glue is a huge bonus because it removes the hassle of credential hunting and keeps everything secure and efficient. Overall, the platform feels solid, responsive, and easy to manage day-to-day. It delivers good value, makes support tasks smoother, and generally improves how we handle monitoring and remote troubleshooting. Excellent customer support and quick turn around times for tickets created via Kaseya helpdesk
> 
> **Inconvénients**: What I like least is that the network discovery tool occasionally doesn’t pick up hostnames, which means a bit of manual checking. At times, policy updates take a little longer than expected. These aren’t serious issues, but small areas where smoother consistency would make the experience even better.
> 
> My overall experience with Datto RMM has been really positive. It’s straightforward to manage access with different user levels, and it integrates smoothly with other Kaseya products, especially Autotask for creating tickets directly from alerts. Device patching has been reliable and easy to automate, and the platform generally feels stable, organised, and efficient for day-to-day MSP work.

-----

### "Good MDM that could use just a bit more polish." — 3.0/5

> **Drew** | *28 mars 2025* | Services et technologies de l'information | Taux de recommandation : 5.0/10
> 
> **Avantages**: Comprehensive management, logging, and automation for enterprise device management.
> 
> **Inconvénients**: If you have a very large tenancy, there aren't many options for narrowing down or excluding organizations and devices that you don't deal with, which is a pretty big problem for large MSPs.
> 
> Overall, this is a decent RMM. The agents work well and don't need constant babysitting. There is a wide array of options for how you install the agent. You can get a wide array of information on managed devices and build alerts and automations on them. There are a few downsides. Their catalogue of automations is incredibly small compared to most other RMMs. Setting up alerting and automations can be a little obtuse, but that's really common amongst MDMs.

The biggest weakness is likely their remote access system. It is really glitchy and has issues in numerous situations - these same situations I can use our other MDM's remote access system with no issues whatsoever.

-----

### "Datto RMM -- Its Worth It\!" — 5.0/5

> **Utilisateur vérifié** | *10 janvier 2026* | Services et technologies de l'information | Taux de recommandation : 8.0/10
> 
> **Avantages**: Datto RMM is a great platform for managing endpoints\! We have administered thousands of endpoints with ease. Creating and adding your own scripts on the platform is simple, and reduces a lot of manual overhead. We've been able to deliver a higher level of customer service with the integrations built into the web remote tool as well. The dashboards are configurable, which is a plus. I love the fact that it's not just user machines and servers, but even network equipment can be managed\! It's an easy way to managed all of your assets in one place.
> 
> **Inconvénients**: Datto RMM has some latency issues still with the Web Remote feature. The agent browser is wonderful, but it currently only supports Windows devices.
> 
> Overall, Datto RMM is a great, well-rounded RMM tool\! Patching is more stable, reporting is better out of the box, and the configurable dashboards and alerting make it do what an RMM is best at\!

-----

### "Used to be great, now its fine" — 4.0/5

> **Andrew** | *10 juin 2025* | Services et technologies de l'information | Taux de recommandation : 6.0/10
> 
> **Avantages**: Datto RMM has compatibility with a range of operating systems. It has a great pre-built script library. Its one of the few that supports script automation and monitoring that works well on Mac, Windows and Linux.
> 
> **Inconvénients**: The support has steadily dropped in quality and response times over the past year. There were quite a few instances where jobs took a long time before actually started running on the device.
> 
> Overall a positive experience, over the years we used Datto RMM however lots of issues building up over the last couple of years that werent being fixed.

-----

Page : 1/3\
Suivant: [Page suivante](https://www.capterra.lu/software/213158/datto-rmm?page=2)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/213158/datto-rmm)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/213158/Datto-RMM/> |
| en-AE | <https://www.capterra.ae/software/213158/datto-rmm> |
| en-AU | <https://www.capterra.com.au/software/213158/datto-rmm> |
| en-CA | <https://www.capterra.ca/software/213158/datto-rmm> |
| en-GB | <https://www.capterra.co.uk/software/213158/datto-rmm> |
| en-IE | <https://www.capterra.ie/software/213158/datto-rmm> |
| en-IL | <https://www.capterra.co.il/software/213158/datto-rmm> |
| en-IN | <https://www.capterra.in/software/213158/datto-rmm> |
| en-NZ | <https://www.capterra.co.nz/software/213158/datto-rmm> |
| en-SG | <https://www.capterra.com.sg/software/213158/datto-rmm> |
| en-ZA | <https://www.capterra.co.za/software/213158/datto-rmm> |
| fr | <https://www.capterra.fr/software/213158/datto-rmm> |
| fr-BE | <https://fr.capterra.be/software/213158/datto-rmm> |
| fr-CA | <https://fr.capterra.ca/software/213158/datto-rmm> |
| fr-LU | <https://www.capterra.lu/software/213158/datto-rmm> |
| nl | <https://www.capterra.nl/software/213158/datto-rmm> |
| nl-BE | <https://www.capterra.be/software/213158/datto-rmm> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Luxembourg aide des millions de professionnels à trouver le bon logiciel. Découvrez les avis, les notes et les listes exhaustives d'outils informatiques.","email":"info@capterra.lu","url":"https://www.capterra.lu/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.lu/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Datto RMM","description":"Datto RMM est une plateforme cloud sécurisée qui permet de surveiller, gérer et prendre en charge à distance les endpoints de votre base de clients. Vous bénéficiez d'une vue multilocataire, d'une surveillance automatisée, d'alertes, d'une gestion des correctifs, d'un contrôle à distance des endpoints et d'un reporting perspicace. Doté d'une conception axée sur la sécurité, Datto RMM assure une sécurité robuste des endpoints et des données grâce à des fonctionnalités telles que la détection native des logiciels rançonneurs, l'A2F (authentification à deux facteurs) obligatoire, le cryptage des agents, etc. Avec une assistance 24 h/24, 7 j/7 et une disponibilité de 99,99 %, vos clients sont entre de bonnes mains.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0b960c7d-b6e2-426f-bb3a-bef31a2e582d.png","url":"https://www.capterra.lu/software/213158/datto-rmm","@type":"SoftwareApplication","@id":"https://www.capterra.lu/software/213158/datto-rmm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.lu/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":40},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.lu/software/213158/datto-rmm#faqs","mainEntity":[{"name":"Qui utilise Datto RMM ?","@type":"Question","acceptedAnswer":{"text":"Les prestataires d'infogérance qui cherchent à développer leurs activités d'infogérance en surveillant et en gérant à distance les endpoints et l'infrastructure des clients de manière efficace et sécurisée.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels RMM (Remote Monitoring and Management)","position":2,"item":"/directory/31715/remote-monitoring-and-management-software/software","@type":"ListItem"},{"name":"Datto RMM","position":3,"item":"/software/213158/datto-rmm","@type":"ListItem"}],"@id":"https://www.capterra.lu/software/213158/datto-rmm#breadcrumblist"}]}
</script>