--- description: RDPWin : qu'en pensent les utilisateurs ? Lisez les avis clients sur RDPWin, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RDPWin - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [RDPWin](/software/2443/rdpwin) # RDPWin Canonical: https://www.capterra.lu/software/2443/rdpwin Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/2443/rdpwin?page=2) > Le logiciel de gestion des biens immobiliers le plus personnalisable du marché. > > Conclusion : 80 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise RDPWin ? Entreprises d'hébergement ayant besoin d'une solution logicielle complète avec une fonctionnalité accrue conçue pour s'adapter aux exigences uniques du bien immobilier. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 80 Avis | | Simplicité | 3.9/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Resort Data Processing - **Pays**: Vail, É.-U. - **Fondé**: 1981 ## Contexte commercial - **À partir de**: 500,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site) - **Langues**: anglais - **Pays disponibles**: Anguilla, Antigua-et-Barbuda, Aruba, Bahamas, Barbade, Belize, Bermudes, Canada, Costa Rica, Curaçao, Guadeloupe, Guatemala, Honduras, Jamaïque, Martinique, Mexique, Montserrat, Panama, Porto Rico, République dominicaine et 10 de plus ## Fonctionnalités - Automatisation du marketing - Booking Management - Carte du site - Comptabilité - Entrée et sortie des invités - Facturation des fournisseurs eau/gaz/électricité - Gestion de l'expérience invité - Gestion de la disponibilité - Gestion de la maintenance - Gestion des biens - Gestion des calendriers - Gestion des canaux - Gestion des commissions - Gestion des contacts - Gestion des contrats/licences - Gestion des employés - Gestion des leads - Gestion des locations - Gestion des propriétaires - Gestion des recettes - Gestion des réservations - Gestion des réservations de site - Gestion des taux - Gestion des tâches ménagères - Intégration GDS et OTA - Logiciels d'expérience client - Point de vente (PDV) - Rapports et analyses - Rapports et statistiques - Réservation en ligne - Réservations en ligne - Third-Party Integrations - Traitement des paiements ## Intégrations (13 au total) - Amadeus - Bepoz - Google Analytics 360 - Inntopia Commerce - M3 Accounting Core - Microsoft Power BI - QuickBooks Online Advanced - Revinate - SAP Crystal Reports - SendSquared - SiteMinder - Squirrel POS - Vrbo ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) - [Logiciels de location saisonnière](https://www.capterra.lu/directory/30616/vacation-rental/software) - [Logiciels de gestion de multipropriétés](https://www.capterra.lu/directory/30971/timeshare/software) - [Logiciels de gestion de campings](https://www.capterra.lu/directory/31059/campground-management/software) - [Logiciels de réservation](https://www.capterra.lu/directory/20032/reservations/software) ## Logiciels similaires 1. [eZee Absolute](https://www.capterra.lu/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 2. [SiteMinder](https://www.capterra.lu/software/123133/siteminder) — 4.2/5 (257 reviews) 3. [Mews](https://www.capterra.lu/software/145487/mews-commander) — 4.6/5 (59 reviews) 4. [WebRezPro](https://www.capterra.lu/software/113348/webrezpro) — 4.6/5 (211 reviews) 5. [Maintenance Connection](https://www.capterra.lu/software/12444/maintenance-connection) — 4.4/5 (443 reviews) ## Avis ### "This product has transformed my property rental business" — 5.0/5 > **Utilisateur vérifié** | *15 avril 2018* | Logiciels > > **Avantages**: It's made it super easy for me to expand my property rental business. I love it so much I've told other property managers in my area. > > **Inconvénients**: It took a while for me to get up \& running with this software. some additional implementation support would have been helpful ----- ### "I have used RDP for a period of ten years. I have found it to be intuitive and fairly easy to learn." — 4.0/5 > **Nikki** | *13 avril 2018* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: I like many things about RDP. I think that number one on the list is the ability to customize packages. We are now able to offer Room/Meal/Event packages to our Conference guests. This makes for a simplistic reservation experience which makes reservation clerks and guests very happy. We have a unique facility and our business model would not fit neatly into any traditional classifications. For this reason, we needed a software program that could be adapted to our very specific needs. RDP has been able to deliver. I use the Reservations module daily and have found it to be easy to use and most people are trained without difficulty. I am especially fond of the tape chart feature. Over the years we have gradually utilized features like the color codes on the tape chart. I am a visual person and I find this tool invaluable. We have created and modified many reports for our various departments over the years. Our library of reports is impressive. We have created reports for every departmental need and are pleased with the ability of RDP/Crystal Reports to be tailored. > > **Inconvénients**: One complaint I hear consistently from our Sales Department is that re-bookings are not simple enough and that there is no ability to add reminders/calendars for tasks related to contracts. Also, our events coordinators complain about the difficulty related to event checklists and reminders. We believe that the sales/events related portion of the software needs a complete overhaul. We were given a name of an event software company who were considering an interface with RDP that would address all of our needs. It would be nice if RDP could integrate their Events program with their Reservation/IRM modules. > > I like many things about RDP. I think that number one on the list is the ability to customize packages. We are now able to offer Room/Meal/Event packages to our Conference guests. This makes for a simplistic reservation experience which makes reservation clerks and guests very happy. We have a unique facility and our business model would not fit neatly into any traditional classifications. For this reason, we needed a software program that could be adapted to our very specific needs. RDP has been able to deliver. I use the Reservations module daily and have found it to be easy to use and most people are trained without difficulty. I am especially fond of the tape chart feature. Over the years we have gradually utilized features like the color codes on the tape chart. I am a visual person and I find this tool invaluable. We have created and modified many reports for our various departments over the years. Our library of reports is impressive. We have created reports for every departmental need and are pleased with the ability of RDP/Crystal Reports to be tailored. ----- ### "RDP" — 3.0/5 > **Darcy** | *22 octobre 2018* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: The system is fully integrated with housekeeping, reservations, maintenance, accounting, front desk and data, features. Everything is easy to access and the data analysis/stats reports are extremely useful. Owners can also access to book their own reservations, check work orders, etc. Mobile app is good as well and info is easy to load. > > **Inconvénients**: Software is server based. Every time there is an update/upgrade, we experience problems. We are still experiencing problems after our upgrade to version 5.0 and these upgrades are expensive. I would also like to see a brief training program from RDP after the upgrade at no charge. I take issue with the fact that RDP charges for "training sessions" and they are extremely expensive (training should be part of the purchase of and upgrades to the software). Loading rates, rate plan cutoffs, discounts, rate tables, is a tedious chore and takes an unreasonable amount of time to accomplish and because of the numerous steps involved, errors occur. The software is "inflexible" in many areas such as the inability to make adjustments to a reservation after the reservation has been "checked in" to the system. > > RDP support and staff has always been extremely responsive. ----- ### "RDP Has Been Great for our Resort Property Management\!" — 5.0/5 > **Pati** | *2 août 2014* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: The warm, friendly, and professional staff at RDP are at the heart of what really makes this program work for our resort. Their knowledge and skill make the product work, but their sincere willingness to help us understand the program and customize it to our resort and their drive for customer service are what make the product work for us\! We love the integration of the online system (IRM) with the same database that we pull from on our individual stations, so the two systems work seamlessly. Having the online system has increased our reservations dramatically, while allowing us to actually work with a smaller reservations staff. The individual property descriptions allow new guests and new staff to quickly see what each individual unit looks like, what is in the unit, where it's located, and what they can expect when they check in. The photos are easy for us to upload, and we can easily update descriptions as we change or upgrade our units. As the manager, I especially appreciate being able to customize reports to fit our needs. We can track demographics by city, state, or ZIP; we can run forecasts and stats on criteria we establish, and the data is easily transferred to both our Constant Contact and TripAdvisor databases. The service is outstanding. The process is very simple: you fill out a work order online. This allows you to define what your problem is, and their staff review it and assign both a technician and a time that is convenient for you to work on the problem together. Every time we work on an issue, it not only gets fixed, but the staff trains us so we can work more independently within the system. They are great at explaining the system, and their service is always prompt and professional. Most of our service calls fall in the nature of customizing reports, working through updates, and small tweaks. We know most of the staff by first name, and we feel that they know us. It's so much more efficient to work with people who know you, know what your goals are, and are willing to work hard to please you. > > **Inconvénients**: The only thing that bothered me was the amount of time involved in the initial setup, but that is something that is in all likelihood germane to the product. Regardless of whom you purchase a property management system from, you are just going to have to take pictures of all of your units, write property descriptions, and set up the rates. Ours was probably more detailed because we have 27 different floor plans (yes, I counted them just now\!) and a three-tiered rate structure. Our units are each unique, so we couldn't standardize a picture of one unit and use it for several other units. We had to photograph and write descriptions and rates for almost 100 units. And again, it's something that we would have had to do regardless of who we purchased it from. ----- ### "RDP is user friendly and has tons of excellent reports. Very knowledgeable and helpful staff." — 4.0/5 > **Sharon** | *10 avril 2018* | Taux de recommandation : 8.0/10 > > **Avantages**: I love the tape chart and how easy it is to move reservations around....one click and completed. Easy to figure out from beginning to end of reservation being made for beginner to administrator. Great staff to deal with from installation to daily use.....fast and efficient. > > **Inconvénients**: A lot of custom programming. When searching under find a reservation and you search a common last name and you have to hit the arrow to the next page it always says "RDP has encountered a problem. We are sorry for the inconvenience." You can go Comp to Pre-assign or Inventory but you can not go Pre-assign or Inventory to Comp. > > Lots of great reports. Accurate and convenient month end reporting Easy and seamless reservations from start to finish. Quick view a great tool. Realtime online bookings. Integrated information. Great process and efficiency. Accurate real time information. Hassle free management of bookings. Seamless Group bookings. ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/2443/rdpwin?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/2443/rdpwin) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées