--- description: AutoShop : qu'en pensent les utilisateurs ? Lisez les avis clients sur AutoShop, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AutoShop - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de réparation automobile](/directory/20006/auto-repair/software) > [AutoShop](/software/35810/autoshop) # AutoShop Canonical: https://www.capterra.lu/software/35810/autoshop Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/35810/autoshop?page=2) > Rédigez des demandes de réparation, estimez les travaux de réparation, gérez l'inventaire, modifiez les informations des clients et des véhicules, etc. > > Conclusion : 108 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise AutoShop ? Winworks AutoShop aide les garages indépendants, les magasins de pneus, les centres de services et les concessionnaires automobiles à mieux gérer leurs bons de travail et leur activité. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 108 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Winworks Software - **Fondé**: 1993 ## Contexte commercial - **À partir de**: 99,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Historique des services - Logiciels d'expérience client - Planification de la maintenance - Rapports et statistiques - Taux de travail ## Intégrations (4 au total) - Google Drive - QuickBooks Online - Quicken - Sage 50 ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de réparation automobile](https://www.capterra.lu/directory/20006/auto-repair/software) ## Logiciels similaires 1. [ARI](https://www.capterra.lu/software/201737/ari) — 4.6/5 (600 reviews) 2. [AutoLeap](https://www.capterra.lu/software/216500/autoleap) — 4.8/5 (742 reviews) 3. [AutoRepair Cloud](https://www.capterra.lu/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 4. [NAPA TRACS](https://www.capterra.lu/software/61551/napa-tracs) — 4.2/5 (258 reviews) 5. [Shopmonkey](https://www.capterra.lu/software/169022/shopmonkey) — 4.6/5 (263 reviews) ## Avis ### "Excellent Customer Support" — 5.0/5 > **andro** | *15 février 2017* > > This company is the best, could not do it without winworks.Great product been using mobile app as well as normal software Thank you for treating us with such great service. I would recommend this to any of my competition ----- ### "Autoshop Software is a great first POS software." — 4.0/5 > **Ken** | *9 mai 2022* | Automobile | Taux de recommandation : 8.0/10 > > **Avantages**: There are a few things that make this software stand out. One is the customer database IS YOURS and not shared without your permission. In our case, being a local, on site program was the best option. The program had many good features that helped in the day-to-day work and was basically a straight forward, usable program. Inventory system was a strong point. > > **Inconvénients**: The program screens come across as "dated". The report options were limited and poor, in our opinion. Program felt as though you were "falling behind the times". The more we grew and added to the software, the more "clunky" it began to feel in day-to-day operations. Other programs did not interface well or had limited success. > > We used this software for the first 10 years or so of business operations and felt we finally outgrew it as we switched growth directions. There are multiple options for this software now that include local, or cloud based and there have been more updates. I still would recommend this software to any small shop based on my previous usage. ----- ### "Used to Be Excellent Software" — 1.0/5 > **Derek** | *19 novembre 2018* | Automobile | Taux de recommandation : 0.0/10 > > **Avantages**: Up until the end of 2017, the software was excellent over almost 4 years of use. Work orders look decent and professional, scheduling is a breeze, job building is easy and time efficient, and the service recommendations and tracking was very intuitive. The accounting and labor reports are very helpful. It almost seemed too good to be true... and it was. > > **Inconvénients**: After putting it off for a couple months, I installed the Version 8 update in January of 2018. Ever since then, I have had the joy of talking to customer support an average of once a month, as Winworks finds ever more creative ways to crash. These usually accompany Windows updates, but sometimes it stops working or glitches just for fun. Tech support refuses to acknowledge any systematic problem, but offers no explanation as to why the software stops working every few weeks. On at least two occasions, I had to input data from paper backups because the databases failed catastrophically. The software is terribly, fatally unreliable. Every morning, it's a surprise whether or not the software will work as designed and as I paid for. In fact, I write this now in my spare time until the Texas tech support center opens at 9AM and I can start producing work orders again. > > Every benefit AutoShop has in running a shop is negated by its sheer lack of reliability. The programming for this software is terrible and inept. DO NOT even consider buying this until they take concrete steps to fix the buggy and unstable underlying programming. I wasted thousands of dollars purchasing it with the intention that I could use it for many years in the future; I got 4 years out of it instead. Now, I get penalized for calling tech support to fix THEIR incompetence. ----- ### "My experience tha i had" — 5.0/5 > **Alfazar** | *28 octobre 2023* | Équipement et fournitures de bureau | Taux de recommandation : 10.0/10 > > **Avantages**: All features are impactful product and services was nice highly recommended for everyone awesome service > > **Inconvénients**: There is no missing it's almost perfect you will feel that you are belong to them and they will feel you that you have a value to them > > I was great that im with this business i learn how to grow my business here very great service highly recommended for everyone. ----- ### "We LOVE Rep\!" — 5.0/5 > **Corrie** | *25 février 2019* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: The best thing about this software is that we have Steve available to help us when we run into issues. He is the saving grace for us\! Without him being so helpful, we would have probably changed systems. > > **Inconvénients**: The Form Layouts are terrible. They don't provide enough space for repair stories, they are configured weird, and some are missing things that the others have, but none so far have been comprehensive for everything we need. You have to search the vehicle FIRST before starting a work order. Reports are spotty \& inaccurate. You find that specific things aren't popping up like our counter sales Freight Cost and some Misc 2 fees that don't print on the Accounting Full Details Rpt. Only one email for Invoicing, with multiple users/senders is frustrating when customers respond. You can't have multiple parts with the same part number, but it's not like they are UPC's, each vendor can make their own part number and some may overlap. Some parts counter, closed out invoices ON ACCOUNT, do not show up on the statements or the customer record. Can find in the system as closed out properly, but doesn't show up under the customer. So we have received checks from customers with no record in their file, and have to hunt in the system to find the WO that matches. The check chart doesn't always work (i.e. Not available/doesn't work) If the main computer is OFF, nobody can work. There is no specific area to record DEPOSITS on orders, so they get recorder as a payment instead of a deposit. This makes reconciling the day hard. There is no spot for SUBLET work. ESTIMATES do not have numbers on them, so when we work on our fleets, multiple ESTIMATES, no \# to reference. > > I have worked on a few different types of systems in the past from 'home grown' to 'out of the box', not automotive specifically, but this system needs some work. It needs to be a bit more user friendly for all the reasons I mentioned in the Cons. I think it has potential, but unless you are constantly upgrading and working to improve it, it will get stagnant and will no longer be viable. ----- Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/35810/autoshop?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/35810/autoshop) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées