--- description: Relenta : qu'en pensent les utilisateurs ? Lisez les avis clients sur Relenta, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Relenta - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/2/customer-relationship-management/software) > [Relenta](/software/41992/relenta) # Relenta Canonical: https://www.capterra.lu/software/41992/relenta Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/41992/relenta?page=2) > Relenta combine les fonctionnalités de la messagerie web, du CRM, du calendrier en ligne, du gestionnaire de tâches et de l'e-mail marketing. Version d'essai gratuite de 14-jours. > > Conclusion : 33 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Relenta ? Les petites entreprises, quel que soit le secteur d'activité ou le type de marché. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 33 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Relenta ## Contexte commercial - **À partir de**: 49,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Australie, Royaume-Uni, États-Unis ## Fonctionnalités - Automatisation du marketing - Base de données de contacts - Contacts partagés - Gestion des contacts - Gestion des e-mails - Gestion des leads - Gestion des tâches - Gestion du pipeline de ventes - Importation et exportation de données - Recherche/Filtre - Segmentation - Suivi des interactions - Système de calendrier et de rappel ## Ressources d'aide - Service client/e-mail - FAQ/forums - Chat ## Category - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) - [Gestion des contacts](https://www.capterra.lu/directory/30016/contact-management/software) - [Gestion des e-mails](https://www.capterra.lu/directory/30553/email-management/software) - [Outils de social CRM](https://www.capterra.lu/directory/31584/social-crm-tools/software) - [Gestion des tâches](https://www.capterra.lu/directory/10030/task-management/software) ## Logiciels similaires 1. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18768 reviews) 2. [Shape](https://www.capterra.lu/software/173673/setshape) — 4.7/5 (44 reviews) 3. [Odoo](https://www.capterra.lu/software/135618/odoo) — 4.2/5 (1294 reviews) 4. [Bitrix24](https://www.capterra.lu/software/113540/bitrix24) — 4.2/5 (984 reviews) 5. [Salesforce Starter](https://www.capterra.lu/software/132665/salesforce-essentials) — 4.4/5 (223 reviews) ## Avis ### "Relenta Rock\!" — 5.0/5 > **Lee** | *21 mars 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: I've used Relenta for a number of years - the developers are always improving it. Relents is an easy to use Contact Relationship Manager, Relenta is a drip email campaign manager, Relenta is an autoresponder, relenta can be a shared database. Relenta brings a number of primary functions together into one easy to use web based application. I use Relenta for business development, holding clients hand through the process, and communication after the sale. At previous companies I also used Relenta for HR communication for on boarding and regular communication with employees. Because Relenta allows you to create groups and multiple databases you have a lot of ways to build and manage communication channels. > > **Inconvénients**: Could more API connections - (Relenta uses REST not that difficult to build or is inexpensive if you need something custom.) ----- ### "Great VALUE FOR MONEY\! No more spreadsheets\!" — 5.0/5 > **Marc** | *8 décembre 2015* | Pétrole et énergies > > **Avantages**: - IT IS FAST. This is perhaps my favorite thing about Relenta, and the first thing all my employees have to say about it. I have had terrible experiences with one of the big names in CRM (think: the biggest) regarding just how sluggish it was (it was so slow that making notes and logs on CRM were such a hassle, and nobody bothered). Relenta on the other hand is really snappy, and it's really encouraged more content from my employees, not just the bare minimum\! - Easy to learn My company employs people from various backgrounds (and levels of proficiency with technology), but they've all managed to learn and appreciate Relenta almost instantaneously. Really impressed with how intuitive it is. Pretty sure the development team put a lot of effort into designing its features and UI. - No confusion over task handling The nature of my company's business is such that one client is being serviced by several of employees (in stages), and everyone used to get confused over who'd done what and when especially since they're not all in the same physical location. There was no clear way to log all events related to the client, and it was getting in the way of business, especially as it started to grow. We found the "Contact Timeline" feature extremely useful in this regard. - Great way to strategize our approaches\! We use the internal comments a lot\! Like I said, multiple employees have to handle each client in stages, so everything one employee learns about a client is passed down to the next employee. > > **Inconvénients**: Can't think of anything... yet. So far so good, all our beginner's problems were efficiently sorted out by the support team =) I really like these guys\! > > I have used Relenta with my medium sized business for a while now, and I'm really impressed with its capabilities for such an affordable pricing structure. We tried out a few other CRM suites including some familiar names before Relenta, but frankly, they were just too difficult to learn and way too expensive. Just wanted to highlight a few of the things that make this a great CRM platform, and one that I'd recommend to anyone with a growing customer base and one that is handled by many different employees. ----- ### "Immature Product - Not many features" — 3.0/5 > **Utilisateur vérifié** | *25 juillet 2015* | Hôtellerie > > **Avantages**: They try to keep things simple with some success. Visually it's easy to keep an overview of communications with specific contacts. > > **Inconvénients**: Basic funtionality. Pricey for what it is. > > Over a few months I've been using and comparing three apps: Relenta, Nimble and Insightly. Relenta ranks at the bottom. Why because it has very limited functionality and it costs a lot. For example they have a sales pipeline but there is no meaningful reporting to go with it. If you want to send multiple emails, it's a complicated process. One of the problems is that this is an immature product. That were fine if it only cost a few dollars a month but for the $ 60 a month you can get much better developed CRM apps with more functionality. ----- ### "Working as Life saver for our small team" — 5.0/5 > **Dario** | *8 décembre 2015* | Think tanks > > **Avantages**: Native email integration is huge. Contact timelines have the entire relationship on one page. This "one-click zone" concept ensures that everything we need is always in front of us, or worse case scenario, a click away, never more. Relenta's email support is one of the best in the biz, if not the best. > > **Inconvénients**: Limited integrations via API require us to write custom code so that Relenta could talk to some other apps we are using but since integration with Zapier is underway and that should take care of it. > > it's just an awesome app. I used to get lost in task, opportunity and just the whole process of keeping up with leads I'd generate. Relenta first and foremost keeps me moving forward in the sales process and the contacts associated with the deals. I was confused by some of the other CRMs and their approach and the learning curve took too long. This makes sense of organization - at least for me\! ----- ### "The only working email-based CRM that I'm aware of" — 5.0/5 > **Rinat** | *12 décembre 2015* | Entreposage > > **Avantages**: It is simple and gets the job done. > > **Inconvénients**: I recall missing some advanced features like organisations and flexible search. However, I believe, these all were addressed since then. > > We used Relenta at Lokad for as long as I remember it. It just got the job done, helping to run the business. If there were any questions or feature requests, Dmitri was always eager to answer or help. Years later, when I was helping to start MyDreamCity (a non-profit organisation helping kids living in orphanages) I turned again to Relenta. It was simple and intuitive enough to help students and volunteers stay in touch with orphanages and sponsors around the world. Dmitry provided us with a free perpetual license. ----- Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/41992/relenta?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/41992/relenta) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées