17 ans à aider les entreprises luxembourgeoises
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Avis clients sur authorize.net

En savoir plus sur authorize.net

Services de passerelle de paiement IP permettant aux marchands d'autoriser, de mettre en place et de gérer les cartes de crédit ou les chèques électroniques.

En savoir plus sur authorize.net

Avantages :

This suite of features is essential for the day to day running of our business. Vastly improved customer support.

Inconvénients :

There is no text to pay feature. Right now we can only email invoices.

authorize.net - Notes

Note moyenne

Facilité d'utilisation
4,3
Service client
4,3
Fonctionnalités
4,4
Rapport qualité-prix
4,4

Probabilité de recommander le produit

8,2/10

authorize.net a reçu une note globale de 4,5 étoiles sur 5 d'après 193 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (193)

Moïse
Managing Director (Congo-Kinshasa)
Cosmétiques, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Authorize.Net est fabuleux

5,0 l’année dernière

Avantages :

Depuis que j'utilise ce logiciel je n'ai pas rencontré de problème car ça me facilite tellement les démarches pour paiement en tout cas c'est génial

Inconvénients :

C'est joli vôtre conception et vous devez apporter plus d'amélioration dans le logiciel pour une meilleure expérience

Martin
Managing Director (Congo-Kinshasa)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Authorize.Net le meilleur

5,0 il y a 2 ans

Avantages :

J'ai beaucoup aimé le système anti-fraude et ça m'a permis de me concentrer sur mon travail normal et la carte à jour qui est fabuleuse, bravo à vous

Inconvénients :

Le système de paiement local pour certains qui ne maîtrise pas trop le paiement en ligne

Sonny Tee Influencer
Sonny Tee Influencer
CEO (France)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Simple and Easy To Deploy

5,0 il y a 3 ans

Commentaires : Overall, after the initial phone calls and emailing documents, its been a pleasure using the service. No headaches and it just sits in the background doing what its supposed to be doing.

Avantages :

I like the ease of use. and ease of deployment of the service. my main reason for using it is because ITS not all the other providers out there. its a REAL merchant account.

Inconvénients :

The actual process to get approved is LONG and kind of a pain because it is a REAL merchant account, they also do a hard pull on your credit, which was less t Han ideal but a pessary evil to get the service.

Tammy
FOH Manager (Canada)
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

This system is Ok

4,0 il y a 8 mois

Avantages :

That you can go in and search specifically by name on someone who has paid

Inconvénients :

It was confusing once we were switching over companies. We cancelled and they are still charging us for it

Priyansh
Priyansh
Manager (Inde)
Utilisateur LinkedIn vérifié
Logiciels d'animation, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Can only recommend for large teams, not small businesses.

3,0 il y a 2 ans

Commentaires : Overall, while Authorize.Net is a reliable payment gateway, my experience with the company has been barely satisfactory and I switched to Razorpay.

Avantages :

I only have a few pros as I did not like Authorize.Net as much and I have already switched. Authorize.Net is a well-known payment gateway, which can be beneficial for for customer trust. One positive aspect also, is its security measures. The company uses advanced technology to ensure that all transactions are secure and encrypted, which is important for both us and consumers. It also allows us to accept a wide range of payment options, including credit cards, debit cards, and electronic checks. This makes it easy for us to accept payments from a variety of customers. It also allowed us to customize the look and feel of our payment forms, making it easy to create a seamless, branded payment experience for customers.

Inconvénients :

-One of the things that I have found frustrating about Authorize.Net is the fees. While the company does offer competitive pricing for its services, the fees can add up quickly.-Another issue I have had with Authorize.Net is the customer support. While the company does offer 24/7 support, I have found that the quality of support can be inconsistent.

Vanessa
BILLING AND INSURANCE SPECIALIST (É.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

AUTHORIZENET IS A MUST HAVE

5,0 il y a 3 mois

Commentaires : OVERALL IT IS A GREAT WAY OF SETTING UP PAYMENT ARRANGEMENTS WITHOUT CONSTANT REMINDERS. I LOVE THE EASE OF GAINING CLEARED AND DECLINED PAYMENTS.

Avantages :

INSTANT PAYMENT INFORMATION. DECLINED AND ACCEPTED WITHOUT HAVING TO TAKE THE TIME TO PROCESS EACH PAYMENT.

Inconvénients :

LOG IN CAN BE DAUNTING. I HAVE TO MAKE SURE MY EMAIL IS UP TO RECEIVE A CODE EVERYTIME I SIGN IN. I UNDERSTAND WHY BUT, IT CAN BE A HASSLE

Shannon
E-Commerce Marketing Manager (É.-U.)
Vente en gros, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great for and B2B payment processer

4,0 il y a 5 mois

Avantages :

Super Secure for you and your customers easy to set up and use Low fees Over 25+ year experience in the payment gateway services business

Inconvénients :

Some feature do not work properly due to high security of information even when set up properly.(Stored Credit Cards feature in BigCommerce)

Keith
Keith
V.P. of Consulting Services (É.-U.)
Utilisateur LinkedIn vérifié
Télécommunications, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Payment Gateway But Not Exactly a Payment Processor

3,0 il y a 3 ans

Commentaires : Although I liked the flexibility of a separate CC processor and gateway with Authorize.Net, I ultimately switched to a different provider that could provide full service payment processing and gateway services all together. I may be paying slightly higher processing fees, it is just easier to have it all together in one place.

Avantages :

At one time Authorize.Net was only one of a handful of payment gateways for small business. They do that well and have a feature-rich customer portal. They are also widely supported by the various eCommerce platforms.

Inconvénients :

Be aware that Authorize.Net is not a CC card processor but a payment gateway that can be paired with a CC processor. There are a many one-stop alternatives available today. You might be able to get a better discount rate with a CC processor/Authorize.Net combo, but it is certainly more hassle.

Francesca
ICT Director (É.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The Unshouting but Effective Payment Platform

5,0 il y a 7 mois

Commentaires : It has been an awesome experience more so due to its accurate fraud prevention feature that never fails at detecting any fraudulent activity coupled with the electronic payments which are quite fast. Besides, it integrated very easily with our company system.

Avantages :

It is very easy to implement and has a perfect reporting interface

Inconvénients :

The only issue it the pricing which may not favor every user

Lori
ProJet manager (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Platform

5,0 il y a 6 mois

Avantages :

It is straightforward to navigate through and look up all the payments made. It is also effortless to refund or cancel a payment.

Inconvénients :

I have not found anything I do not like.

Falak
Network Administrator (Canada)
Internet, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Very Convenient payment processing for customers and merchants

5,0 il y a 9 mois

Avantages :

Payment processing is very streamlined as it is very easy for customers and merchants to manage payments and it sync very well with different accounting softwares

Inconvénients :

The Payment processing time is very long I think. It takes some time to post the payment, but this sometimes depends on banks as well.

Tanveer
Human Resource Manager (É.-U.)
Gestion de l'enseignement, 1.001–5.000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

authorize.net Works Efficiently Because It Is Reliable

5,0 il y a 8 mois

Avantages :

For Efficient Payment Processing, authorize.net Is Highly Effective and Accurate to Use. It has a great customer support team.

Inconvénients :

I like the efficiency of authorize.net. authorize.net has been brilliant.

Vipul
Treasury Analyst (É.-U.)
Mode et vêtements, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

best way to manage eCommerce business on authorize.net

5,0 l’année dernière

Commentaires : Nothing more one can ask for do ecommerce business on authorize.net platform.

Avantages :

reporting is the best features to check daily details of volume.

Inconvénients :

Nothing so far as most of the features used is getting the best result of data to work on for business strategies.

Candice
Senior Office Administrator (É.-U.)
Logiciels de construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

The most affordable payment processing option out there!

5,0 il y a 2 ans

Avantages :

The fees are a fraction of some competitors, but the software works seamlessly

Inconvénients :

I can't think of anything I dislike. It really is awesome software.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Authorize.Net: a secure, reliable and convenient platform

5,0 l’année dernière

Commentaires : I really appreciate the ease of use of the platform when it comes to payment processing. In addition, I like the anti-fraud system. This reassures me and allows me to focus on more important activities.

Avantages :

When I use the Authorize.net platform for payment processing, I save time. It is a secure, reliable and very convenient software. Personally, I appreciate the ease with which you can manage payments on the platform, it's very simple.

Inconvénients :

Honestly, I find the interface less intuitive, especially for novices.

Louis
Owner (É.-U.)
Mode et vêtements, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Love it

5,0 l’année dernière

Commentaires : Fantastic. Support is very helpful if needed. No issues at all

Avantages :

Set up is very easy & integrated with everything we have. Rates are extremely competitive

Inconvénients :

I have no cons. I’m amazed at the service.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services d'information, 1.001–5.000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Good payment platform

5,0 l’année dernière

Avantages :

Authorize.Net offers robust security measures, ensuring safe and reliable payment processing for businesses

Inconvénients :

I find Authorize.Net's fee structure to be somewhat complex, with various fees and charges that can be confusing to navigate.

Rizwan
Admin (Nouvelle-Zélande)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Authorize.net a payment processor right for you.

5,0 il y a 2 ans

Avantages :

Authorize.net is very trusted and reliable payment gateway which also provided payment processing solutions. It is simple and easy to use and PCI compliant. There is advanced fraud detection feature and by using different parameters you can set security and authenticity of transactions to a level of your satisfaction.

Inconvénients :

Simple features and easy to use. Its the most reliable payment gateway I can say surely.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Think tanks, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

It's been great for our business

5,0 il y a 6 ans

Commentaires : Authorize.net has been super simple and straight forward to use. I've been able to cancel a charge that was made in error before it even hit a card. I get full details of who is purchasing and how much. I can look up transactions easily. It's been a great second backup system for us as far as credit card records. It's been very easy to implement on our website and we've been very happy.

Avantages :

I have loved using Authorize.net. Often I have to go back thru our credit card records to check how much was charged or how much was refunded. It's great to be able to look up via credit card number or names. Customer service has always been excellent whenever I've needed to contact them. I also like that I'm able to run reports of all of our transactions when I'm trying to compartmentalized different amounts and categories. It works well with our registration system.

Inconvénients :

I wish that we were able to issue refunds after the 3 month period. I know we can lose some of our security measures to allow our system to automatically refund but we don't want to do that. Instead we take the cc number and manually enter it into a different refund system for those return that are past 3 months. I think the security issue is a mandated issue and there is not much Authorize can do. I do wish the downloads went to a simpler to read excel format but I tend to take the CSV file and do what I need to do to make it work.

Keyana
Keyana
Internal Operations Assistant (É.-U.)
Utilisateur LinkedIn vérifié
Internet, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Gets the job done with hardly any issues ever.

5,0 il y a 7 ans

Avantages :

Authorize.net is our payment gateway, as we are a company that runs several credit card transactions daily. The fees are minimal, the customer service has always been great (even if, at times, the reasons I had to call we're not so great), and the website is about the simplest one I've ever used, considering all of the information it processes. We don't use any POS devices, just the website, but that's still MORE than enough for us.

Inconvénients :

I wish it was easier to edit ARB subscriptions; for example, if I want to simply change the date that a customer's auto-charge runs, I have to actually delete the whole thing, and create a new one to reflect the date change. That's pretty annoying, but for a website that hasn't really changed much in the 12 years since I first began using it, I can only expect so much at this point.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A wonderful way to process payments

5,0 il y a 7 ans

Avantages :

This software makes it so easy to process payments. It was very easy for us to build the bridge between our main software and authorize.net to process all payments through them. The website requires no training and doesn't have a million options of choices to pick from like some do- everything is very self explanatory! Their customer service is great and gets back to you quickly.

Inconvénients :

I don't have many complaints about Authorize.net except the reports. They are very confusing and it is hard to know which report you are supposed to be using and when. They don't provide a great description of each report.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Design graphique, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

If I could give support more stars...

5,0 il y a 5 ans

Commentaires : When working with Shopify and other e-commerce solutions, I've had to get a processing gateway up and running for several clients. On occasion I've worked with businesses considered "high risk", so many processors wouldn't touch them. Authorize.Net not only enabled these risk companies to build an online presence, but the customer support team have gone above and beyond on several occasions to ensure all of my clients needs have been met.

Avantages :

Generally setup is straight forward and uneventful for e-commerce situations, fees are within average ranges. Best pro is their flexibility in working with businesses that other payment processors won't touch. Near one-click integration with some platforms. Very few issues over the years, clients have been very content and never have had issues getting in touch with their reps.

Inconvénients :

Setup and dashboard can be situationally daunting, but once you get up and running it's generally smooth sailing. Tools/reports interface could be cleaner and better organized.

Corinne
Development Manager (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Adequate Payment Gateway

5,0 il y a 3 ans

Commentaires : Overall, I think there is a reason nearly every organization I've worked with uses this payment gateway. It works well and is fairly intuitive.

Avantages :

I've used Authorize.net as a payment gateway at multiple organizations. It is fairly easy to use and intuitive when it comes to basic functions like payment processing, refunds, looking up transactions. They have a live chat customer support feature which is really handy.

Inconvénients :

The security features can be very confusing and the resources they have for explaining them are adequate but could be a little more clear. Sometimes the instructions on their FAQs dont seem to match what I actually see on my screen, so I've had to reach out to customer support for pretty basic stuff. Luckily their customer service is pretty good.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Divertissement, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Straightforward payment processing!

5,0 il y a 6 ans

Avantages :

Authorize is really easy to use. Some payment processing platforms can be difficult and frustrating to use. When processing a payment using Authorize, you simply fill out the necessary information and you're done. If the transaction is declined, it will even tell you why, which is helpful when people want to know why their payment didn't go through.

Inconvénients :

I like pretty much everything about the software... at least the functions that I use regularly and am familiar with.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Mode et vêtements, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Apparel Website

5,0 il y a 6 ans

Commentaires : Overall, Auth was reliable and accurate.

Avantages :

High visibility into transactional activity. Reports were thorough and I relied on them for my monthly finance reports.

Inconvénients :

Not sure if this still applies, but since it's a payment processor, you still need a second system to house all the bank data (like a Heartland, etc). This was important when dealing with chargebacks. Would be nice to have it all one system.