--- description: Pipeline CRM : qu'en pensent les utilisateurs ? Lisez les avis clients sur Pipeline CRM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pipeline CRM - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/2/customer-relationship-management/software) > [Pipeline CRM](/software/75608/pipelinedeals) # Pipeline CRM Canonical: https://www.capterra.lu/software/75608/pipelinedeals Page : 1/26\ Suivant: [Page suivante](https://www.capterra.lu/software/75608/pipelinedeals?page=2) > PipelineDeals est classé n° 1 des CRM pour PME et est utilisé par de nombreuses équipes de vente de 10 employés ou plus dans divers secteurs d'activité. > > Conclusion : 621 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Pipeline CRM ? Organisations de toutes tailles, dans tous les secteurs. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 621 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: SaaS Group - **Fondé**: 2014 ## Contexte commercial - **À partir de**: 29,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Automatisation des processus et flux de travail - Base de données de clients - Base de données de contacts - Champs personnalisables - Contacts partagés - Distribution de leads - Gestion des activités commerciales - Gestion des campagnes - Gestion des contacts - Gestion des e-mails - Gestion des flux de travail - Gestion des leads - Gestion des opportunités - Gestion des performances - Gestion des pipelines - Gestion des tâches - Gestion du pipeline de ventes - Génération de leads - Importation et exportation de données - Lead nurturing - Mesure des performances - Notes et commentaires - Outils de collaboration - Planification des rendez-vous - Prévision - Prévision des ventes - Qualification de leads - Rapports de ventes - Rapports et analyses - Rapports personnalisables - Recherche/Filtre - Saisie de leads - Segmentation - Segmentation de leads - Stockage de documents - Suivi de l'engagement - Suivi des interactions - Système de calendrier et de rappel - Tableau de bord d'activités - Third-Party Integrations - e-mail marketing ## Intégrations (42 au total) - 123FormBuilder - ActiveDEMAND - Aircall - Asana - Bedrock Data - Bitium - Breeze - CallRail - Callmaker - Dialpad - Elementor - Finder.io - Formstack Forms - FullContact - Geckoboard ... et 27 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) - [Logiciels d'aide à la vente](https://www.capterra.lu/directory/30798/sales-enablement/software) - [Gestion des contacts](https://www.capterra.lu/directory/30016/contact-management/software) - [Gestion des leads](https://www.capterra.lu/directory/30017/lead-management/software) - [Logiciels de SFA (Sales Force Automation)](https://www.capterra.lu/directory/12/sales-force-automation/software) ## Logiciels similaires 1. [Zoho CRM](https://www.capterra.lu/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.lu/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews) 3. [HubSpot CRM](https://www.capterra.lu/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Dynamics 365](https://www.capterra.lu/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Avis ### "Sales in our office is all about Volume" — 3.0/5 > **Larry** | *28 avril 2020* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: It could not be easier to load prospects. We signed up for a library card online. We select the type of businesses we want to pursue. We download spreadsheets of demographic information related to them. We upload those spreadsheets and start calling. > > **Inconvénients**: I am certain that there are programs that provide more management tools. We simply are not that sophisticated with our sales efforts. If it is simply volume you seek, this is the right product. If you are looking for less effort and more management, pick again. > > The program is really not completely intuitive. This has not hurt us as our questions get answered whenever they arise by their support team. We are more successful with our business because of this program. ----- ### "Nice software but we grew out of it..." — 4.0/5 > **Julie** | *15 novembre 2022* | Édition | Taux de recommandation : 6.0/10 > > **Avantages**: User-friendly and very easy to use. You can add all sorts of custom fields for your own reporting and tracking needs. > > **Inconvénients**: No invoicing, no estimates/proposals, the multiple email only works with Gmail accounts, no online payments. It helps you keep track of people, but doesn't really help you bring in the $$$ once a sale has been made. > > It's a generic CRM software that you can tailor to your own needs. In the end we needed a software that was specific for publishing. ----- ### "Was it a waste of time, a scam or a company that doesn’t care? - I still don’t know." — 1.0/5 > **Chris** | *10 octobre 2024* | Immobilier | Taux de recommandation : 1.0/10 > > **Avantages**: I liked that Pipeline was confident that they could meet my needs when they first spoke with me. > > **Inconvénients**: They failed to listen to my needs until after they had consumed $1000 in expert consultant fees with zero results. > > After a short consultation about how another CRM could not meet my needs, Pipeline assured me that they would be able to do it. I had questions and I was told that to get the answers and help I needed I would have to pay for their expert consultants to help me do the coding. I was very happy to do this. I was assured that I was being placed with an expert who answered my questions and help me customize my Pipeline CRM to meet my needs. After several sessions and about $1000 in expenses I didnt have my questions answered or my needs addressed. I was expedited back to the same person who gave me the initial consultation. There was a short conference call with people from England and it was determined (in only a few minutes that they could not help me). The person who gave me the initial consultation never really listened to what I had to say and didnt really care. When I asked him about this after the fact he told me that I was a small business and he couldnt give me any more time. I noticed that the folks in England were able to figure it out in minutes because they cared enough to listen and he didn't do that even with his 30 consultation. My $1000 was not refunded and even worse they wasted my time. This is a business that hasn't figured out what to do. ----- ### "Its not Salesforce, but it also won't bankrupt your small business" — 5.0/5 > **Michael** | *7 avril 2020* | Services environnementaux | Taux de recommandation : 8.0/10 > > **Avantages**: This is a very powerful CRM solution. As I was looking for solutions I came across quite a few that were reviewed by many sites. Pipeline Deals consistently was in the top tier of CRMs for SMB companies. I watched a few online demos and reviews before reaching out to their team. I was quickly assigned a representative that walked my team through a live demo and set us up with a POC trial. After our trial ended we signed up and were off. Setting up Pipeline Deals was quite easy, as the software can conform to your needs. Almost all fields are fully customizable, however this did take some getting used to, to see how changes were reflected as a whole in pipeline view. Overall, great product for a lot less than what Salesforce, Salesloft of Hubspot might run you. > > **Inconvénients**: As a smaller company some of the integrations that other CRMs have were either missing or lacking. However, Pipeline Deals is getting better about innovation. One of my favorite shortcuts they rolled out was a LinkedIn plugin, this allowed for you to connect with somebody on linkedIn and in one click import them into your CRM. However, many times it would populate the fields with incorrect info or just generic info like where their company was headquartered instead of where that employee was actually located. Additionally, at times the APIs for some of these newer services would change, and then the features would not work. > > Overall, this was the solution my company needed. We had used Salesforce long before I was on staff, and it was too costly to keep using. When I was onboarded there was no CRM being used, and that had to change. Pipeline Deals gave us all the functionality we needed at a much much lower cost and barrier to entry. Highly recommended. ----- ### "Excellent CRM for sales teams" — 5.0/5 > **Joel** | *5 février 2019* | Internet | Taux de recommandation : 9.0/10 > > **Avantages**: Very flexible custom list reports Unlimited field customization for records Easily manage a small team of reps Very easy to get started using especially if you have not had a strong CRM in your company before > > **Inconvénients**: The morning coffee report lacks data that would be useful for actionable items. Wish it could be personalized and customized to show the data I want each morning. Can’t easily see a company’s “last activity” in a report if said activity was not directly on the record (example on a person or deal attached to the company... in company list views it would show incorrect “last activity”) Permission controls would be great to be more flexible (its all or nothing per user) > > We love it. The API is very robust so anything that can’t be done in the app can be coded to integrate and work for our own custom reports and integrations. We were one of the earliest customers and have been using it for 8 or 9 years very actively. ----- Page : 1/26\ Suivant: [Page suivante](https://www.capterra.lu/software/75608/pipelinedeals?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/75608/pipelinedeals) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées