--- description: Avalara : qu'en pensent les utilisateurs ? Lisez les avis clients sur Avalara, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Avalara - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des taxes de vente](/directory/30970/sales-tax/software) > [Avalara](/software/75673/avatax) # Avalara Canonical: https://www.capterra.lu/software/75673/avatax Page : 1/15\ Suivant: [Page suivante](https://www.capterra.lu/software/75673/avatax?page=2) > La suite de conformité fiscale Avalara vous permet de calculer les taxes, de produire et de déposer les déclarations et de respecter les exigences en matière de gestion des documents. > > Conclusion : 350 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Avalara ? Avalara fournit des solutions cloud automatisées pour la conformité fiscale des transactions aux États-Unis et dans le monde entier, quel que soit le secteur d'activité ou la taille de votre entreprise. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 350 Avis | | Simplicité | 3.8/5 | D'après l'ensemble des avis | | Support client | 3.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Avalara - **Fondé**: 2004 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, France, Inde, Italie, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Automatisation des processus et flux de travail - Calcul des taxes - Classement électronique - Comptabilité clients - Comptabilité fournisseurs - Conformité fiscale - Déclaration d'impôt - Entreprises - Facturation - Gestion de l'impôt - Gestion de la conformité - Gestion des bons de commande - Gestion des documents - Gestion des exemptions - Gestion des taxes de vente - Grand livre général - Importation et exportation de données - Piste d'audit - Prise en charge de plusieurs devises - Rapports et analyses - Rapprochement bancaire - Reporting financier - Suivi des transactions - Taxe à valeur ajoutée (TVA) ## Intégrations (32 au total) - Acumatica Cloud ERP - Adobe Commerce - BigCommerce - Drupal - Dynamics 365 - Dynamics 365 Business Central - Enterprise - Epicor Advanced MES - EtsyHunt - Infor CloudSuite - MYOB Acumatica - Mandata TMS - NetSuite - Pinnacle Cart - PrestaShop ... et 17 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de gestion des taxes de vente](https://www.capterra.lu/directory/30970/sales-tax/software) ## Catégories connexes - [Logiciels de gestion des taxes de vente](https://www.capterra.lu/directory/30970/sales-tax/software) - [Comptabilité](https://www.capterra.lu/directory/1/accounting/software) - [Logiciels de liasses fiscales](https://www.capterra.lu/directory/31560/corporate-tax/software) ## Logiciels similaires 1. 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[QuickBooks Enterprise](https://www.capterra.lu/software/46497/quickbooks-enterprise) — 4.5/5 (20614 reviews) ## Avis ### "Time saver extraodinaire\!" — 5.0/5 > **Charity** | *6 octobre 2020* | Vente en gros | Taux de recommandation : 10.0/10 > > **Avantages**: -Ease of use -Compatibility with our POS System -Support and communication of issues -Accuracy of collecting and remitting of taxes > > **Inconvénients**: They have recently "updated" their user site and so it takes a few more steps to get to where I am going, and it is a little confusing at first. > > This product has been a great tool for our company. The ease of use and the accuracy has saved us so much time. The flow between our POS and their system has been mostly effortless (there will always be issues with software). The best part is that we don't have to keep track of all the changing tax rates in all the different cities and states that we do business in, plus them filing all of the tax returns takes a huge time burden off of our shoulders. ----- ### "Avalara Review" — 4.0/5 > **Diane** | *13 février 2025* | Vente au détail | Taux de recommandation : 7.0/10 > > **Avantages**: The variety of products, and the ability to customize to individuals. > > **Inconvénients**: Connectivity Issues that created lag time. > > Ok, most of the time, but the customer service reps do not always communicate well. ----- ### "Frustrating Experience & Poor Support" — 1.0/5 > **Katherine** | *8 août 2025* | Appareils médicaux | Taux de recommandation : 0.0/10 > > **Avantages**: Large, established company with recognizable brand Prebuilt Salesforce package (no need to build from scratch) Basic functionality works for straightforward tax setups > > **Inconvénients**: Support team lacks knowledge for even basic Salesforce mapping issues Pushed to upgrade to costly Technical Account Manager with no added value Long-standing issues remain unresolved (case open for nearly a year) Only solution offered is “upgrade the installed package,” which never fixes the problem Installed package contains locked-down flows, Apex classes, and process builders with errors that admins cannot update > > Our experience with Avalara Sales Cloud has been extremely disappointing. Their Support team lacks the knowledge to troubleshoot even basic Salesforce mapping issues. From the start, we were told the only way to resolve our issue was to upgrade to a Technical Account Manager—an extra monthly cost—yet this “premium” support is no better than the free package (which isn’t saying much). I’ve had an open case for nearly a year, and their only repeated suggestion is to “upgrade the installed package,” which has never resolved the problem. The installed package contains locked-down flows, Apex classes, and process builders that have errors, but cannot be modified by admins. I’ve escalated to both our Account Manager and Customer Success Manager, only to be sent back to the TAM team, creating a frustrating cycle with no real solutions. If you’re looking for a partner who can actually troubleshoot and resolve Salesforce integration issues, look elsewhere. ----- ### "Extremely helpful in navigating the ins-and-outs of US sales tax" — 4.0/5 > **Nico** | *30 mai 2025* | Appareils médicaux | Taux de recommandation : 9.0/10 > > **Avantages**: Extremely helpful in navigating the ins-and-outs of US sales tax. From registering for sales tax in any US State to submitting returns, certificate management and generate reporting. > > **Inconvénients**: It takes a bit to undestand how the system work, especially for non US, but after that it's a walk in the park > > As a Uk company with a presence in the US we needed help to understand and US sales tax procedures, and after enquiring a few consultants and CPA's they all recommended Avalara. We then got in touch with them and organised the onboarding, which was a bit of a lenghty process, however once we launched it we never looked back. ----- ### "Keeps us organized but isn't always reliable" — 3.0/5 > **Utilisateur vérifié** | *3 juillet 2025* | Textile | Taux de recommandation : 5.0/10 > > **Avantages**: I like that all of our required sales tax filings are organized into one space. It is clear what is due and when. > > **Inconvénients**: There are often errors in the sales tax calculations on our sales, resulting in incorrect amounts being charged to our customers and further remitted to the government. In addition, we have had a few large issues arise and it seems like their team never takes them seriously. There is always a lot of back and forth and we continually have to remind them that the issues are not resolved. ----- Page : 1/15\ Suivant: [Page suivante](https://www.capterra.lu/software/75673/avatax?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/75673/avatax) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées