---
description: Coveo Relevance Cloud : qu'en pensent les utilisateurs ? Lisez les avis clients sur Coveo Relevance Cloud, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Coveo Relevance Cloud - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de recherche](/directory/31096/enterprise-search/software) > [Coveo Relevance Cloud](/software/78820/coveo-enterprise-search)

# Coveo Relevance Cloud

Canonical: https://www.capterra.lu/software/78820/coveo-enterprise-search

> Plateforme de pertinence pour fournir des informations contextuelles pertinentes pour des interactions personnalisées avec les clients, les partenaires, les clients, etc.
> 
> Conclusion : 3 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Coveo Relevance Cloud ?

Conçu pour les commerces de détail, les marques et les moyennes et grandes entreprises dans les secteurs de la haute technologie, de la fabrication, de la technologie financière et de la technologie de santé afin de rationaliser plusieurs systèmes et sources de données.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.0/5** | 3 Avis |
| Simplicité | 4.0/5 | D'après l'ensemble des avis |
| Support client | 4.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Coveo
- **Fondé**: 2005

## Contexte commercial

- **À partir de**: 600,00 $US
- **Type de licence**:  (Version gratuite disponible) (Essai gratuit)
- **Public cible**: 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais, français
- **Pays disponibles**: Canada

##  Fonctionnalités

- API
- Agrégation de données
- Alertes/Notifications
- Analyses augmentées
- Analytique
- Autocomplete
- Catalog Management
- Gestion de la base de connaissances
- Gestion des connaissances
- Indexation
- Intelligence artificielle et machine learning
- Intégration de tiers
- Rapports et analyses
- Rapports et statistiques
- Real-Time Analytics
- Recherche en langage naturel
- Recherche en texte intégral
- Recherche/Filtre
- Recommandations
- Sources de données multiples
- Suggestions de requêtes
- Tableau de bord d'activités
- Third-Party Integrations

## Intégrations (26 au total)

- Adobe Experience Manager
- Amazon S3
- AppDirect
- Azure DevOps Server
- ClickHelp
- Confluence
- Elastic Path
- GitHub
- Google Cloud
- Google Drive
- Higher Logic Thrive
- Jira
- Jive
- Microsoft Dynamics 365 Business Central tegossuite
- SAP Commerce Cloud

... et 11 intégrations supplémentaires

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de recherche](https://www.capterra.lu/directory/31096/enterprise-search/software)

## Catégories connexes

- [Logiciels de recherche](https://www.capterra.lu/directory/31096/enterprise-search/software)
- [Base de connaissances](https://www.capterra.lu/directory/32454/knowledge-base/software)
- [Support client](https://www.capterra.lu/directory/32315/customer-support/software)
- [Logiciels de moteurs d'analyse](https://www.capterra.lu/directory/32918/insight-engines/software)
- [Gestion des connaissances](https://www.capterra.lu/directory/30094/knowledge-management/software)

##  Logiciels similaires

1. [Korra](https://www.capterra.lu/software/1021261/korra) — 4.8/5 (17 reviews)
2. [Squirro](https://www.capterra.lu/software/182858/squirro-customer-insights) — 5.0/5 (2 reviews)
3. [Luigi's Box](https://www.capterra.lu/software/186030/luigi-s-box) — 4.9/5 (110 reviews)
4. [Algolia](https://www.capterra.lu/software/148915/algolia-search) — 4.7/5 (74 reviews)
5. [Centralpoint](https://www.capterra.lu/software/161470/centralpoint) — 4.6/5 (9 reviews)

## Avis

### "Does a good job, no complaints" — 4.0/5

> **Utilisateur vérifié** | *4 juillet 2022* | Services et technologies de l'information | Taux de recommandation : 8.0/10
> 
> **Avantages**: This product integrates seamlessly with Salesforce giving a positive user experience. The results are fast, mostly relevant, and easy to understand. It allows a decent level of customizations and makes it flexible enough to achieve your specific business needs. With Coveo, I feel that our ticketing system offers better customer experience to the users and also helps with some case avoidance.
> 
> **Inconvénients**: Sometimes, it gives an impression that the search results are not always relevant. The sorting and filtering options can be improved.
> 
> We use Coveo in our organization and integrated it with our knowledge-centered support. It's fairly simple and straightforward to implement. We have a ton of data in Salesforce and Coveo does a decent job of indexing them for search and knowledge base purposes.

-----

### "Used by internal and communities users" — 4.0/5

> **Utilisateur vérifié** | *12 février 2019* | Réseaux informatiques | Taux de recommandation : 8.0/10
> 
> **Avantages**: OOB Connectors to pull from variety of sources.
> 
> **Inconvénients**: Package/ Version upgrade is sometimes hard and require a lot of time/ money investment
> 
> Good, specially their support team. Very  helpful.

-----

### "Coveo has been a good solution for our enterrise search solution" — 4.0/5

> **Nikhil** | *4 octobre 2016*
> 
> Its been good with the support team and the product, we are now waiting for the new release to be live so that we can upgrade coveo.

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/78820/coveo-enterprise-search)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/78820/Coveo-Enterprise-Search/> |
| en-AE | <https://www.capterra.ae/software/78820/coveo-enterprise-search> |
| en-AU | <https://www.capterra.com.au/software/78820/coveo-enterprise-search> |
| en-CA | <https://www.capterra.ca/software/78820/coveo-enterprise-search> |
| en-GB | <https://www.capterra.co.uk/software/78820/coveo-enterprise-search> |
| en-IE | <https://www.capterra.ie/software/78820/coveo-enterprise-search> |
| en-IL | <https://www.capterra.co.il/software/78820/coveo-enterprise-search> |
| en-IN | <https://www.capterra.in/software/78820/coveo-enterprise-search> |
| en-NZ | <https://www.capterra.co.nz/software/78820/coveo-enterprise-search> |
| en-SG | <https://www.capterra.com.sg/software/78820/coveo-enterprise-search> |
| en-ZA | <https://www.capterra.co.za/software/78820/coveo-enterprise-search> |
| fr | <https://www.capterra.fr/software/78820/coveo-enterprise-search> |
| fr-BE | <https://fr.capterra.be/software/78820/coveo-enterprise-search> |
| fr-CA | <https://fr.capterra.ca/software/78820/coveo-enterprise-search> |
| fr-LU | <https://www.capterra.lu/software/78820/coveo-enterprise-search> |

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