--- description: Reviewsnap : qu'en pensent les utilisateurs ? Lisez les avis clients sur Reviewsnap, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Reviewsnap - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Systèmes de gestion de la performance](/directory/30061/performance-appraisal/software) > [Reviewsnap](/software/80949/reviewsnap) # Reviewsnap Canonical: https://www.capterra.lu/software/80949/reviewsnap Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/80949/reviewsnap?page=2) > Découvrez comment les importantes entreprises de taille moyenne réalisent plus d'évaluations des employés avec Reviewsnap. Automatisez et simplifiez votre processus d'évaluation des performances. > > Conclusion : 114 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Reviewsnap ? Reviewsnap travaille avec des clients de tous types et toutes tailles. Son objectif est d'offrir un système de gestion de la performance abordable pouvant être utilisé par n'importe quelle entreprise et pas seulement par les grandes entreprises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 114 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Mitratech - **Pays**: Austin, É.-U. - **Fondé**: 1998 ## Contexte commercial - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, Royaume-Uni, États-Unis ## Fonctionnalités - Bibliothèque de questions - Enquêtes et feedback - Feedback en continu - Feedback à 360 degrés - Gestion des commentaires - Gestion des objectifs - Gestion des performances - Gestion des rémunérations - Gestion des évaluations de la performance - Goal Setting/Tracking - Modèles personnalisables - Ongoing Performance Tracking - Planification stratégique - Portail libre-service - Rapports et analyses - Suivi de la progression - Suivi des cycles d'évaluation - Suivi des indicateurs clés de performance - Tableau de bord - Évaluation des compétences - Évaluation par les pairs ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique ## Category - [Systèmes de gestion de la performance](https://www.capterra.lu/directory/30061/performance-appraisal/software) ## Catégories connexes - [Systèmes de gestion de la performance](https://www.capterra.lu/directory/30061/performance-appraisal/software) - [Feedback à 360 degrés](https://www.capterra.lu/directory/30666/360-degree-feedback/software) - [Logiciels OKR (Objectives and Key Results)](https://www.capterra.lu/directory/30947/okr/software) - [Ressources humaines](https://www.capterra.lu/directory/5/human-resource/software) ## Logiciels similaires 1. [Paylocity](https://www.capterra.lu/software/86714/webpay) — 4.3/5 (1829 reviews) 2. [BambooHR](https://www.capterra.lu/software/110968/bamboohr) — 4.6/5 (3210 reviews) 3. [Asana](https://www.capterra.lu/software/120550/asana-pm) — 4.5/5 (13555 reviews) 4. [AssessTEAM](https://www.capterra.lu/software/153662/assessteam-employee-evaluation-on-the-cloud) — 4.6/5 (220 reviews) 5. [Hrider](https://www.capterra.lu/software/211585/hrider) — 4.8/5 (86 reviews) ## Avis ### "Reviewsnap" — 4.0/5 > **Utilisateur vérifié** | *8 janvier 2019* | Services financiers | Taux de recommandation : 7.0/10 > > **Avantages**: Reviewsnap allows you to send kudos to your employees anytime. The system will generate and send a kudos card via email to your employee with a cute illustration and it will include what you wrote. This kudos is then saved for future reference when writing their annual review. Reviewsnap also allows for 360 reviews. > > **Inconvénients**: I cannot think of any cons for Reviewsnap. ----- ### "Reviewsnap lives up to its name." — 5.0/5 > **Mary** | *3 mars 2015* | Philanthropie | Taux de recommandation : 10.0/10 > > **Avantages**: As a small organization with many staff who frequently travel, we sought a system that was simple, intuitive and available 24/7. We reviewed many systems, big and small and almost settled on a product, but then found out about Reviewsnap. Both vendors gave us access to test environments where we were able to compare coverage, ease of setup and get a sense of the training required. Reviewsnap won hands down - very easy to set up, minimal training required, and all our priority requirements - fairly standard - were covered in their product. Employee profiles and job descriptions, competency and other review sections with lots of flexibility for overall design, ratings, comments, option to select from stock examples or use our own; integrated ongoing management of work and professional development goals, a great 'journaling' feature for keeping track of accomplishments through the year or for giving kudos to colleagues; automated notifications for deadlines and digital signatures. If users do need help, there is a small, onsite set of user manuals, workflow diagrams, etc. We added links to our performance review policies, etc on our Reviewsnap "Welcome page". Once our own system was set up, our Reviewsnap rep trained the 2 groups (employees/supervisors) via short webcast and the recordings are now permanently available to walk new staff through the site in under 10 minutes. Most notably, our customer service rep (same person over the last 3 years) has been absolutely exceptional. Her turnaround time is usually within a couple hours, responses are always helpful, short and and to-the-point, and if another service department is ever needed, she coordinates that. I also very much appreciated working through the trial period with a company that allowed us to work at our own pace without pressuring us to make a quick purchase. That flexibility helped assure we had the time needed to select the right product. Reviewsnap listens to their customers and keeps improving the product without inflating the cost. > > **Inconvénients**: It's very minor, and the only reason I give them one "9" below, but the last couple steps involve a hand-off of the review and then initiating final approvals and signatures. Some staff have neglected to complete the last couple steps that officially close off the review, and we would just find it helpful to have the system keep notifying staff, after a reasonable amount of time has elapsed, that they're not done yet, and remind them what steps they need to do to officially close the review. If nothing else, staff will eventually discover their lapse when they try to begin a new review and are unable to. If the system helped prompt them to close out the review, it would just avoid their being confused when they try to begin a new one. ----- ### "This company offers ZERO customer support" — 2.0/5 > **Julie** | *1 octobre 2018* | Génie civil | Taux de recommandation : 0.0/10 > > **Avantages**: The low cost of the platform. There is nothing positive to write here in my experience. > > **Inconvénients**: There is zero customer support, the inflexibility of the product, there is little to no communication with ReviewSnap > > I would say my overall experience with Reviewsnap is disappointing. I would not recommend this product. ----- ### "Poor Experience" — 5.0/5 > **Kacy** | *17 octobre 2018* | Logiciels | Taux de recommandation : 0.0/10 > > **Avantages**: The UI was difficult to use last year so I was very excited to see they were upgrading the platform. The new platform looks like it'll be great, so it's too bad I won't get to use it. > > **Inconvénients**: I understand that not everyone has had the same experience as me, but I've been extremely unimpressed with ReviewSnap. We were told that our review timeline was able to be accommodated by an upcoming system upgrade. I asked the rep whether we could have it up and running for a mid-November start and she assured me we could. I told her I would reach out a week or two later to let her know we were ready to upgrade. She said this was ok. Fast forward 2 weeks. I emailed her to let her know we were ready and then didn't get a response until 10 days later. By this time all of the upgrade slots were full. I was told that I would be updated when we moved up. I then had to reach out on two separate occasions to see what our status was, each time being told that "we were in the queue". My second email this morning was given the exact same response: "you're in the queue". This second email also said that they think they could get me a slot in mid-October to mid-November, but couldn't guarantee it. At no point in this process has anyone from ReviewSnap reached out to me update me or try to give me an answer without me reaching out first. They have not been a partner and have certainly not made me feel like we were spending our money wisely. For me personally they've taken the route of replacing customer service with apologies. We have asked to be taken off the upgrade list since we will not be renewing. Maybe now someone can finally get a slot. > > The first experience was good but all since have been negative. I'm sure they're great to some clients but that was not what I've received. ----- ### "Performance reviews that are tailored to your needs and easy to customize as your needs change." — 5.0/5 > **Janet** | *19 avril 2016* > > Pros: Reviewsnap is the first Performance Management System our company has used. We did a thorough search for products that would meet our needs and budget, and Reviewsnap was the best value. They helped us tailor the program to our specific situation, and worked with us to iron out any kinks if things didn't go the way we thought they would. The tech team made sure they understood our needs, and kept at it until we had the system operating as our COO requested. The tech support is highly responsive and knowledgeable, and gets answers for us in a timely manner. Our Customer Service Representative has provided help and answers for us as we have evolved in our review process. She has gone out of her way to train our managers on a one-on-one basis if needed to make sure they understand the system. The system is easy to customize when our company updates our performance procedures. Reviewsnap also uses feedback from users of the system to make updates and improvements. The product is a great value financially for our small company. Cons: Our problems mainly result from lack of engagement from managers. We have automated our review process in the past 3 years, so the culture is difficult to shift from a more 'free for all' format. Because of this, there is some resistance to actually learning the program fully. There are some technical features that do require frequent use to become familiar, so we have to train some people more frequently on how to use the system. But most managers are extremely good at using Reviewsnap, and find it very easy and intuitive. Overall, getting buy in from your management team is essential in any performance review system. Reviewsnap is a valuable tool our company uses to track performance and stay on top of goals for the team. I recommend it highly. ----- Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/80949/reviewsnap?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/80949/reviewsnap) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées