--- description: SparkPost : qu'en pensent les utilisateurs ? Lisez les avis clients sur SparkPost, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SparkPost - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion des e-mails](/directory/30553/email-management/software) > [SparkPost](/software/82543/sparkpost) # SparkPost Canonical: https://www.capterra.lu/software/82543/sparkpost Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/82543/sparkpost?page=2) > La première plateforme d'informations prédictives sur les e-mails au monde, permettant aux entreprises de prévoir et d'optimiser les performances des e-mails. > > Conclusion : 35 utilisateurs lui ont donné la note de **3.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise SparkPost ? SparkPost s'adresse aux développeurs de toutes tailles qui ont besoin de s'assurer que leurs messages atteignent la boîte de réception. SparkPost prend soin des détails afin que les développeurs puissent se concentrer sur leur produit. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.7/5** | 35 Avis | | Simplicité | 3.9/5 | D'après l'ensemble des avis | | Support client | 3.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: SparkPost - **Pays**: Columbia, É.-U. - **Fondé**: 1997 ## Contexte commercial - **À partir de**: 20,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, Royaume-Uni, États-Unis ## Fonctionnalités - A/B Testing - API - Actions découlant d'un événement - Alertes/Notifications - Détection de spam - Détection des e-mails temporaires - Gestion des modèles - Gestion des signatures - Modèles d'e-mails - Rapports et analyses - Real-Time Notifications - Segmentation de la clientèle - Suivi des clics - Suivi des e-mails - Third-Party Integrations - Vérification de la syntaxe ## Intégrations (7 au total) - Adobe Commerce - Blueshift - Heroku - Iterable - Movable Ink - Moxo - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Gestion des e-mails](https://www.capterra.lu/directory/30553/email-management/software) ## Catégories connexes - [Gestion des e-mails](https://www.capterra.lu/directory/30553/email-management/software) - [Logiciels d'e-mail commercial](https://www.capterra.lu/directory/31564/transactional-email/software) - [Suivi des e-mails](https://www.capterra.lu/directory/31325/email-tracking/software) - [Logiciels de vérification des emails](https://www.capterra.lu/directory/31341/email-verification-tools/software) ## Logiciels similaires 1. 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[ZeroBounce](https://www.capterra.lu/software/169340/zerobounce) — 4.7/5 (553 reviews) ## Avis ### "Bulletproof API mail delivery with OK freemium tier" — 5.0/5 > **Lucas** | *26 avril 2020* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: API delivery is super simple and offers SMTP server-based injection Easy to set up DKIM and SPF Freemium tier meets my needs for basic services Admin panel offers great reporting Lots of technical guidance on effective bulk sending > > **Inconvénients**: There are other services that offer higher send limits with their free tier, but SparkPost purports to have better deliverability. This seems a fine tradeoff for the lower limit at the free level since I don't come close to hitting my cap. > > I use the SMTP integration to send administrative alerts from my web servers. I appreciate the reliability of deliverability for these critical messages. I prefer to offload the responsibility of sending email from my web servers so they can do the job of hosting. The other benefit I get is that my SPF and DKIM settings can be static for all domains I host instead of tying my sending IPs to my hosting IPs, which have the possibility of changing. I can also easily whitelist delivery of my admin alerts to make sure I receive critical information instead of it accidentally being sent to spam. ----- ### "SparkPost Review: Delivering Emails with Precision." — 5.0/5 > **Utilisateur vérifié** | *20 janvier 2025* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: High Deliverability: SparkPost has a strong reputation for ensuring emails land in inboxes. > > **Inconvénients**: Pricing: While SparkPost offers a free plan, it may become costly at higher volumes. > > My experience with SparkPost was very good. It is a highly reliable email delivery service. ----- ### "Not a service you want to rely on" — 1.0/5 > **Bernhardt** | *13 novembre 2019* | Services et technologies de l'information | Taux de recommandation : 0.0/10 > > **Avantages**: Templating for emails API functionality Admin interface > > **Inconvénients**: Service reliability. We got suspended not once but TWICE. And couldn't get into contact with the right customer support person. Our whole business relies on messages/orders being sent, so this is really frustrating. Asynchronous nature of API. When you send a message you always receive an "200 OK" Status Code. To get to know if a message got successfully sent you need to query another API. > > I can only warn anybody who relies on their mail being sent to use sparkpost. We used sparkpost for more than two years. It seems that several months ago they added some automated abuse detection which flagged our account. We only use sparkpost to send transactional mail to our customers and do not send unsolicited marketing mails or similar. When our account got suspended we couldn't reach anybody to fix this for hours. After finally getting into contact our account got activated again and we just received a standardised "Sorry" E-Mail and that's it. We haven't had the resources to switch out our mail provider and now after 6 weeks our account got suspended again. After not being able to reach somebody for hours, the person we got in contact with only told us that some other department was responsible for account suspensions. This service absolutely terrible and you definitely do not want this as a critical part in your architecture. ----- ### "Good service to make sure your emails will arrive where they should" — 5.0/5 > **Wilco** | *14 avril 2019* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: I never had the problem of an email not arriving or getting into the spam folder after installing Sparkpost. It has an easy to install WordPress plugin that makes sure all emails that are sent by the website get sent via Sparkpost. Before installing Sparkpost we had several clients complaining that filled in contact forms would land in their spam folder but we haven't had the problem after installing Sparkpost. It is also very cheap to use. For our use-case we haven't even gotten above the free threshold. > > **Inconvénients**: It can be a hassle sometimes to activate a domain for sending, requiring altering the DNS of the website. You can also activate it via an email address associated with the domain but this doesn't always work great either. After a domain has been added to another account it can't be added or transfered to a different account afterwards without the old account deleting the domain. We had this problem with one client for which we couldn't activate Sparkpost because it had been installed by another party before and we didn't know who this was so we couldn't ask them to remove the domain from Sparkpost. ----- ### "Great, generous offerings for users grandfathered into their 100k free plan" — 5.0/5 > **Utilisateur vérifié** | *26 mai 2018* | Internet > > **Avantages**: I switched to SparkPost from Sendgrid because of their more generous free plan back in 2016, and found it easy to drop in replacement code/API snippets to transition to SparkPost > > **Inconvénients**: All good things must come to an end and the 100k/month tier is no longer offered\! Good while it lasts, though one wonders if the now grandfathered plan will one day end. ----- Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/82543/sparkpost?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/82543/sparkpost) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées