--- description: eResidentCare : qu'en pensent les utilisateurs ? Lisez les avis clients sur eResidentCare, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eResidentCare - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de dossier patient informatisé (DPI)](/directory/20028/electronic-medical-records/software) > [eResidentCare](/software/85296/eresidentcare) # eResidentCare Canonical: https://www.capterra.lu/software/85296/eresidentcare Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/85296/eresidentcare?page=2) > Logiciel web de dossiers résidents et de facturation abordable, conçu pour fournir un système de gestion complet pour centres d'aide à domicile. > > Conclusion : 24 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise eResidentCare ? Solution web conçue pour les prestataires d'aide à domicile à long terme, les appartements supervisés, les logements résidentiels, les foyers collectifs, les maisons de retraite, les centres d'accueil pour handicapés mentaux. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 24 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Software Solutions Associates - **Pays**: Plymouth, É.-U. - **Fondé**: 2009 ## Contexte commercial - **À partir de**: 89,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Facturation - Gestion de la communication - Gestion des dossiers patients - Gestion des incidents - Gestion des plans de soins - Gestion des évaluations - Gestion du personnel - Graphiques - Historique des médicaments - Meal/Nutrition Management - Medication Management - Planification - Third-Party Integrations ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.lu/directory/20028/electronic-medical-records/software) ## Catégories connexes - [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.lu/directory/20028/electronic-medical-records/software) - [Logiciels pour aide à domicile](https://www.capterra.lu/directory/10034/assisted-living/software) - [Logiciels pour établissements de soins de longue durée](https://www.capterra.lu/directory/30109/long-term-care/software) - [Logiciels eMAR](https://www.capterra.lu/directory/33675/emar/software) ## Logiciels similaires 1. [ECP](https://www.capterra.lu/software/90493/ecp) — 4.7/5 (152 reviews) 2. [Senior Living Core Platform](https://www.capterra.lu/software/209867/senior-living-core-platform) — 4.7/5 (63 reviews) 3. [Therap](https://www.capterra.lu/software/124101/therap) — 4.7/5 (77 reviews) 4. [Yardi Senior Living Suite](https://www.capterra.lu/software/164514/yardi-senior-living-suite) — 4.2/5 (11 reviews) 5. [ShiftCare](https://www.capterra.lu/software/1016141/shiftcare) — 4.6/5 (144 reviews) ## Avis ### "A world-class platform with world-class support" — 5.0/5 > **Jacob** | *12 novembre 2024* | Services à la personne et aux familles | Taux de recommandation : 10.0/10 > > **Avantages**: User friendly platform with plenty of customization for various functions. Fantastic customer support with quick resolutions for issues. Software enhancements regularly that address user feedback and suggestions. > > **Inconvénients**: None. We've been very happy with our decision to switch software providers and after a year of experience with eResidentCare we have no regrets making the change. > > \[sensitive content hidden\] provides world-class support for a world-class product\! We know that we can always reach out to \[sensitive content hidden\] when there are concerns or problems we need support with and she provides timely solutions to support our organization. The platform is used by many levels within our Direct Care Support team and all feedback/suggestions for improvements have been received with open minds. All in all it's a night and day difference compared to our previous software that allows our team to work smarter not harder. ----- ### "My experience" — 5.0/5 > **Elisa** | *5 novembre 2024* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: The software is easy to use, and the support staff is very responsive and has fixed issues in a timely manner. I used this software at another ALH that I owned and recommended it to my new boss. > > **Inconvénients**: Sometimes it goes down for maintenance without notice. > > Excellent experience with the software and ability to make changes when needed. ----- ### "To be honest I'm not a computer person, I'm still used to the old school writing things on the chart" — 3.0/5 > **Isa** | *3 mars 2016* > > I still find it difficult, because I belong to tge genaration wherein the use of the computer is not part if our curriculum in school. I only use computer for emails and brosing, chatting, playing CD's. We have computer at home and and at work but we still use the old school charting. But don't get me wrong your product is good. I thank you gor being supportive, polite and very patient with me. More success to your eresident. ----- ### "evaluation of Eresident performance" — 4.0/5 > **Nancy** | *8 novembre 2024* | Santé, bien-être et fitness | Taux de recommandation : 7.0/10 > > **Avantages**: the simplicity of the software that each staff finds it easy to navigate but at the same time it is restricted to the authorized users. The software app can be downloaded and accessed through the mobile phone hence easy to look up client's chart while at the appointment. > > **Inconvénients**: the software doesn't have the autocorrect feature hence doesn't correct spelling mistakes or typos as one is typing. > > It is a great software in relation to it's effectiveness \& efficiency. ----- ### "Director of Rose’s Assisted Living Facilities" — 5.0/5 > **Claudia** | *26 octobre 2024* | Eau/gaz/électricité | Taux de recommandation : 3.0/10 > > **Avantages**: they answer all our calls and assist with guidance. > > **Inconvénients**: nothing to bad to say they have done an excellent job. > > the experience has been exceptional they answer all of our questions and concerns. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/85296/eresidentcare?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/85296/eresidentcare) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées