--- description: ACE Dental : qu'en pensent les utilisateurs ? Lisez les avis clients sur ACE Dental, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ACE Dental - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour dentistes](/directory/20027/dental/software) > [ACE Dental](/software/8733/ace-dental) # ACE Dental Canonical: https://www.capterra.lu/software/8733/ace-dental Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/8733/ace-dental?page=2) > Logiciel de gestion de cabinet dentaire avec eReminders, eRecall, eSurveys, eBackup et ePrescriptions. > > Conclusion : 108 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ACE Dental ? Cabinets dentaires à la recherche d'un logiciel à l'"état de l'art" et de services de pointe comme eReminders, eRecall et eSurvey qui peuvent rendre le cabinet plus profitable. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 108 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: ACE Dental Software - **Pays**: Atlanta, É.-U. - **Fondé**: 1993 ## Contexte commercial - **À partir de**: 99,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Confirmations/Reminders - Facturation médicale - Gestion des clients - Gestion des dossiers patients - Gestion des rendez-vous - Graphiques - Imagerie et rayons X ## Ressources d'aide - Service client/e-mail - Support téléphonique - Chat ## Category - [Logiciels pour dentistes](https://www.capterra.lu/directory/20027/dental/software) ## Logiciels similaires 1. 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[Denticon](https://www.capterra.lu/software/35009/denticon) — 4.5/5 (112 reviews) ## Avis ### "Good experience with ACE Dental" — 4.0/5 > **Vaibhav** | *19 juillet 2022* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10 > > **Avantages**: Apart from Appointment scheduling, I liked the insurance feature, you can sub companies, add produce code, company- patient share of insurance amount. > > **Inconvénients**: In the Dental Charting they have limited options, Perio charting doesn't have print option. ----- ### "Dental office works all in one" — 5.0/5 > **Conchetta** | *4 octobre 2024* | Services aux consommateurs | Taux de recommandation : 3.0/10 > > **Avantages**: This program does everything and you have ability to add more functions > > **Inconvénients**: Great product. All you could want at your hands > > Video training was great. A little disappointed that there was a cost ----- ### "Beware and Don't get Fooled, wait until you are with them passed 2 yrs." — 1.0/5 > **Brendalyn** | *16 août 2023* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: Easy to use if it's only Charting, notes and claims are being use. > > **Inconvénients**: After 2 yrs with them they start selling you the cloud to pay more for the support. > > I have ACE since 2017, switch to them because Computer Age has no more support. First they are helpful then later on I noticed they start to push transferring the data into the cloud. I have issues with our internet around the area. So when I finally agreed to do the cloud last week because ACE is claiming that Microsoft access can only handle data up to 1GB and I'm now up to 980 MM, I then switch to cloud, But when I was using the cloud for 2 days it was not saving my notes and I have to keep re-writing the notes and claims. I then called ACE to just get me back into keeping my own database. They told me I can removed the old claims which takes up a lot of space, but then informed me that purging it will not work because my data is corrupt. I have been paying for support since 2017 and I'm so confused how can my data be corrupt if they keep updating my server automatically . Now they are telling me I have to go to every patient to remove the old claims and also remove the appointment so my data will get smaller for it to work.I called my friends who have DENTRIX and they don't have this issue at all, they been with DENTRIX longer than I did with ACE.Now I'm "STUCK WITH THIS CRAPPY SOFTWARE" ----- ### "Our Experience with Ace Dental Software and Support" — 4.0/5 > **Roger** | *21 août 2016* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: Ace is one of two reasonably priced software programs (other being Open Dental), and discloses its pricing. The key to Ace remains its support and kindness, whether a user has complex questions or simple ones. True Story - When we purchased our office from a retiring dentist I gave a receptionist (~50) a mouse to walk her through using Ace and dental software for the first time. She held the mouse with her laser facing toward her palm. After 4-5 months of using the software they are both able to enter patient information, payments and insurance, print statements, check out patients, and schedule them, but if I ask them to minimize or close out a screen they don't understand what I mean. How is it that they don't know the most basic of computer tasks, but can manage to use the software. Well there is an ongoing joke at the office, "Just call Jackie". Stopping by the office, I have caught our receptionists twice call Jackie when they thought there was a problem in Ace. The circumstances of these calls led me to realize they were calling her so much that she was basically their "elementary computer teacher." 1) I caught them calling Jackie when they accidentally minimized Ace and couldn't figure out where it went or how to get it back. 2) Dental Exchange (completely different program) froze and they tried to call Jackie for help. I can only imagine all of the calls she has had to hear from them, but she's always happy with them. They really are great receptionists though. > > **Inconvénients**: As much as I love Ace Dental, and would choose it over any dental software, I am admittedly critical of several areas. I have let John and Ace know it in several e-mails, phone calls, and surveys. They are constantly making upgrades to the program and bringing in new and exciting features, but it comes at the cost of ignoring a very few basic aspects that would truly make the program perfect. Ace opens in two major boxes. All of the core screen is an independent box that sits inside a second box that has the menu information. There is no point to this and its a distraction. The general graphics are severely outdated and color is basically 6 color RGB. While its the most feature rich program, it has the feeling of being an outdated program from the 90s. We'd like to have a computer set up (or iPad) where patients can directly fill out and update patient information, but the enter patient data screen is bland with a 1990s look. We try to maintain a modern look since a big focus in our practice includes integrating the most advanced dental materials and equipment that assists us in conducting dental research as well. While relatively rare we also get the occasional patient that asks us if our dental software was ever updated to have any modern patient info protection features. We joke about the look with a patient that brings it up, but always have in the back of our mind that some patients secretly have similar reservations of it, but don't bring it up for us to explain. > > Ace has everything and the best support I've experienced in any business, ever\! My wife and her staff have used Ace Dental Software at our dental office for just about half a year now. We are under the fully licensed $4,000 model. I am writing this review to give an honest and positive review of their software and support. I will begin by recalling and responding to a comment from a dentist that explained that the coders at Ace don't know their own software or offer good support it. Here is why this is false. When we began using Ace, we had a frustrating experience where the program wasn't functional for us. I have a PhD and work in coding in the field of bio-informatics. Prior to contacting Ace about the issue, I investigated every part of the program that any typical technician or computer programmer would suspect to be a problem. When, I contacted John I forewarned him that we were experiencing a problem that he wasn't going to be able to explain. Over several days and nights John and his coders repeated the same tests I did on my PC, and they arrived at the same conclusion; the issue stemmed from some aspect of graphics processing, but defied logic. John and his coders worked continuously in the evening and on weekends with tweaking features within Ace and on our computers to pinpoint the problem. After recruiting some equally perplexed engineer friends at NVidia to run Ace across many different GPU's we were able to pinpoint the problem to being tied to our office using an advanced GPU architecture that most consumers and businesses won't begin to adopt for another couple of years. After spending many hours inside and outside of their normal business hours, the Ace team didn't ask me to swap out $10,000 worth of graphics cards necessary for my work, for cheaper consumer models. Instead they spent many more hours over several weeks to re-write and re-compile a new program that would function in the architecture. I can GUARANTEE you that absolutely no software company would do that for a consumer. Over the 1.5-2 months it took all of us to identify the program and Ace to redevelop the program, it is likely that it came as a loss to Ace with respect to what we paid in our support and licensing fees. I am happy to write this review for Ace because of their willingness to offer a high quality and affordable product to dentists, and for their willingness to go above and beyond for their customers. ----- ### "Ace Dental" — 5.0/5 > **Sumeet** | *13 avril 2022* | Hôpitaux et soins de santé | Taux de recommandation : 7.0/10 > > **Avantages**: User-friendly and has a clean-modern interface. The staff/team has had no issues picking up/learning the software. > > **Inconvénients**: Sometimes the software itself is slow in running. Updates on other computers are slow due to the lag. And in healthcare, real-time information is extremely critical. > > Affordable and user-friendly, but compared to other practice management softwares, this is not my favorite. ----- Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/8733/ace-dental?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/8733/ace-dental) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées