--- description: InfoFlo : qu'en pensent les utilisateurs ? Lisez les avis clients sur InfoFlo, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: InfoFlo - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/2/customer-relationship-management/software) > [InfoFlo](/software/96628/infoflo) # InfoFlo Canonical: https://www.capterra.lu/software/96628/infoflo Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/96628/infoflo?page=2) > Le CRM complet le plus abordable du marché. Seulement 99 dollars par utilisateur. Très facile à utiliser avec des modules complémentaires en option pour bénéficier d'un set sur mesure. > > Conclusion : 97 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise InfoFlo ? InfoFlo est adapté à tout type d'entreprises : ce système CRM peut être facilement personnalisé pour répondre aux besoins de n'importe quel secteur. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 97 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: InfoFlo Solutions - **Pays**: Toronto, Canada - **Fondé**: 2017 ## Contexte commercial - **À partir de**: 20,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, danois, espagnol, français, hongrois, italien, néerlandais, russe, turc - **Pays disponibles**: Allemagne, Australie, Canada, Chine, France, Irlande, Japon, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, Singapour, Suède, États-Unis, Îles Caïmans ## Fonctionnalités - Automate d'appel - Base de données de clients - Base de données de contacts - Contacts partagés - Distribution automatique des appels - Enregistrement des appels - Enregistrements - Facturation - Gestion de la base de connaissances - Gestion de la communication - Gestion de projets - Gestion des abonnements - Gestion des campagnes - Gestion des cas - Gestion des centres d'appel - Gestion des clients - Gestion des conflits - Gestion des contacts - Gestion des documents - Gestion des donateurs - Gestion des flux de travail - Gestion des formulaires - Gestion des leads - Gestion des listes d'attente - Gestion des rendez-vous - Gestion des tâches - Gestion du pipeline de ventes - Historique des clients - IVR - Identification de l'appelant - Importation et exportation de données - Journalisation des appels - Liaisons SIP - Logiciels de VoIP - Notes de cas - Planification - Portail client - Portail libre-service - Rapports personnalisables - Recherche/Filtre - Routage des appels - Suivi des appels - Suivi des conversions - Suivi des statuts - Suivi des échéances - Suivi du temps - Tableau de bord - Tableau de bord d'activités - Transfert de fichiers - e-mail marketing ... et 40 fonctionnalités supplémentaires ## Intégrations (8 au total) - Gmail - Google Calendar - Google Contacts - Microsoft 365 - Microsoft Outlook - QuickBooks Online - QuickBooks Online Advanced - WordPress ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) - [Logiciels CCM (Customer Communications Management)](https://www.capterra.lu/directory/31002/customer-communications-management/software) - [Gestion des leads](https://www.capterra.lu/directory/30017/lead-management/software) - [Gestion de cas juridiques](https://www.capterra.lu/directory/20040/legal-case-management/software) - [Gestion des contacts](https://www.capterra.lu/directory/30016/contact-management/software) ## Logiciels similaires 1. [Zoho CRM](https://www.capterra.lu/software/155928/zoho-crm) — 4.3/5 (6969 reviews) 2. [HubSpot CRM](https://www.capterra.lu/software/152373/hubspot-crm) — 4.5/5 (4455 reviews) 3. [Google Contacts](https://www.capterra.lu/software/203196/google-contacts) — 4.7/5 (701 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18771 reviews) 5. [Act\!](https://www.capterra.lu/software/133171/act) — 3.9/5 (868 reviews) ## Avis ### "Great product yet challenges with reports and support" — 4.0/5 > **Celeste A.** | *7 février 2018* | Production audiovisuelle > > **Avantages**: Works like Business Contact Manager, easy to use, one time fee. I like the dashboard and syncing with Outlook email features. > > **Inconvénients**: REPORTING is not flexible, additionally a report is needed online that we can run and just click on a client name to go straight to the contact information. Reports cannot be sorted by different fields unless you export into Exel and modify which is time consuming. Support, at times is a challenge, recently when asking for help installing the offline version of Infoflo(after 2 weeks of trying) we were told to buy support so we looked at a work around ourselves and it still would not download our data. We contacted them for the 5th time and it we were told it is an internal error that an update is coming out for it. EMAIL \& POP UP REMINDERS: do not work on my computer at all, they worked one time on my IT guys computer. BACKUP: does not remind you when it is full and then we did have a backup for 3 months. They said they are working on this. MASS DELETE: cannot do this, must delete ONE entry at a time. They are working on this. DELETION OF EMAILS THAT ARE NOT A CONTACT: This cannot be done and somehow upon installation of the software we had duplicated emails and now have over 250K and cannot delete them. ----- ### "InfoFlo offers a simple and straightforward approach to all the necessary basics of CRM\!" — 5.0/5 > **Jeremy** | *6 février 2018* > > **Avantages**: While we are brand new to working with the software, I appreciate the fact that you can very easily tailor the experience to your own needs. Without a doubt, after many months of trialing a plethora of CRM software, I have found that InfoFlo is the best option for a permanent (non-subscription-based), relatively inexpensive non-cloud-based experience, that offers a simple and straightforward means to organize and track legal cases. Their sales and support staff go above and beyond to help you in the decision-making process, and offer a great trial experience so that you know exactly what you are getting into. They make suggestions for what add-ons will best suit your needs and demonstrate the many ways you can customize the software to fit your practice. I have to give a special shout-out to Shai for making this one of the most pleasant purchases ever--he goes out of the way to provide you with a personal and informed experience. The fact that you can start with the basics and add on more functionality as you grow is also a truly wonderful feature. Room for expansion and free updates makes this software that will grow with your firm. If you need a product that will help your team stay organized without breaking the bank, you owe it to yourself to try InfoFlo. > > **Inconvénients**: To some, the fact that InfoFlo is very simple and focused on basic tasks may be a turn-off. For our firm, however, this is precisely the reason we chose it. In the words of my supervisor, "we were only using 100 square feet of a 10,000 square foot mansion" with our previous CRM. It was costly and offered much more than we truly needed. InfoFlo offers just what we need for an affordable one-time fee. ----- ### "Ups and Downs. The idea behind the program is great\! However, Customer Support needs some work." — 3.0/5 > **Dustin** | *6 février 2018* | Assurance | Taux de recommandation : 6.0/10 > > **Avantages**: Love how it integrates with outlook. We also like how to link groups and individuals to businesses; as well as being able to save documents to the businesses profile. The general layout of the program is good and easy to use. > > **Inconvénients**: First and foremost they really need to work on their customer support. A number of times we have called we have got rude comments/service from who ever answered the phone. Also, its quite annoying when there is something wrong with the software, we have to pay for support to fix it... issues with the software not working should be included in the price of buying the software\!\! There seems to be quite a few bugs that pop up every so often, like not being able to open emails within the program and items not syncing between computers. > > It does help streamline our emails and profiles for all of our clients; saving our emails to each client profile is key for our industry. ----- ### "The server is not in cloud and we are able to house our own information on our own servers" — 4.0/5 > **Utilisateur vérifié** | *6 février 2018* > > **Avantages**: -The software CRM has all the functions we need. -The software allows easy grouping of clients and categories for sales reps and who is responsibly for which clients. -Also the easy to use functions that infoflo has which helps the training of our new employees. > > **Inconvénients**: -The mobile app is require to be in the clout. We originally wanted to invest in a CRM that we can have complete control over where and how our information is kept and stored. -Updates require all users to update as well and there is no cross version compatibility -We need a function where users that are read only can edit information they input into the system in certain features or a option that allows us to give privileges in certain add-on. for example still read only but we allow them to make changes in projects only or in opportunities ----- ### "I'm working with InfoFlo for more than 5 years. Great features for a truly low price." — 5.0/5 > **Aleksandros** | *7 février 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: - Value for money - Business layout - Ease of use - Overall experience - suited for small to big size labels > > **Inconvénients**: The official APP of the product recently released and still needs some improvements which I'm sure that this will be fixed ASAP from the label. > > I organized my label and I understood my clients better ----- Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/96628/infoflo?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/96628/infoflo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées