--- description: DonorSnap : qu'en pensent les utilisateurs ? Lisez les avis clients sur DonorSnap, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DonorSnap - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de collecte de fonds](/directory/20047/fundraising/software) > [DonorSnap](/software/97513/donorsnap) # DonorSnap Canonical: https://www.capterra.lu/software/97513/donorsnap Page : 1/18\ Suivant: [Page suivante](https://www.capterra.lu/software/97513/donorsnap?page=2) > Logiciel de gestion des donateurs en ligne qui suit toutes les données de votre organisme à but non lucratif. Comprend des formulaires de dons, des e-mails de masse et l'intégration de QB. > > Conclusion : 407 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise DonorSnap ? DonorSnap offre ses services aux organismes à but non lucratif de tous types, de toutes formes et de toutes tailles. Le système peut être facilement personnalisé pour répondre aux besoins de presque toutes les organisations. L'éditeur vous informe si DonorSnap n'est pas adapté à votre activité. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 407 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: DonorSnap - **Fondé**: 2007 ## Contexte commercial - **À partir de**: 50,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Base de données de membres - Comptabilité - Don en ligne - Don récurrent - Dons par SMS - Gestion de la communication - Gestion des abonnements - Gestion des bénévoles - Gestion des campagnes - Gestion des collectes de fonds - Gestion des contacts - Gestion des donateurs - Gestion des formulaires - Gestion des inscriptions - Gestion des promesses de don - Gestion des reçus - Gestion des subventions - Gestion des événements - Gestions des anciens élèves - Intégration des médias sociaux - Logiciels d'expérience client - Rapports et statistiques - Traitement des paiements - e-mail marketing ## Intégrations (8 au total) - AuctionSnap - Constant Contact - QuickBooks Desktop - QuickBooks Enterprise - QuickBooks Online - Stripe - Twilio - goEmerchant Shopping Cart Software ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de collecte de fonds](https://www.capterra.lu/directory/20047/fundraising/software) ## Catégories connexes - [Logiciels de collecte de fonds](https://www.capterra.lu/directory/20047/fundraising/software) - [Gestion des dons](https://www.capterra.lu/directory/30548/donation-management/software) - [Logiciels pour ONG (organisation non gouvernementale)](https://www.capterra.lu/directory/30805/nonprofit/software) - [Logiciels de CRM pour ONG](https://www.capterra.lu/directory/31515/nonprofit-crm/software) ## Logiciels similaires 1. [DonorPerfect](https://www.capterra.lu/software/2698/donorperfect-fundraising-software) — 4.5/5 (1394 reviews) 2. [Donorbox](https://www.capterra.lu/software/156860/donorbox) — 4.8/5 (625 reviews) 3. [Bloomerang](https://www.capterra.lu/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [Neon CRM](https://www.capterra.lu/software/102088/neoncrm) — 4.3/5 (613 reviews) 5. [Little Green Light](https://www.capterra.lu/software/123954/little-green-light) — 4.8/5 (316 reviews) ## Avis ### "Two Years with DonorSnap and Going Strong" — 5.0/5 > **Bridget** | *17 mars 2025* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: DonorSnap is a user-friendly online database that allows our medium-sized nonprofit to easily track donors, acknowledge donations, email donor contacts, assign and record interactions and pull customized reports. Unlike larger, more expensive databases, DonorSnap has a transparent interface which allows real-time customization at every level - for an extremely reasonable price. Not only is it easy to use, but if we ever have a question, online trainings are easy to find in their Help section, live trainings are given regularly, and customer support responds almost immediately. > > **Inconvénients**: The outgoing mass email function is a little clunky, so we usually export contacts to a CRM platform for more customizable email appeals and communications. > > We transitioned from a big-name donor database platform to DonorSnap 2 years ago and haven't looked back. The DonorSnap team provided hands-on service for the transition process and such personalized continued service that I know everyone by their first names. I always recommend DonorSnap to my peers in the Senior Care community and would recommend it to all philanthropic professionals at small to mid-sized nonprofits. ----- ### "DonorSnap is the Best Choice for Managing Donors\!" — 5.0/5 > **Allison** | *15 septembre 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: I’ve been using DonorSnap for nearly 10 years, and it has been an incredible tool for managing donor relationships. The platform is user-friendly, reliable, and packed with features that make tracking and engaging with donors a breeze. One of the standout aspects is its affordability—it offers great value for organizations of all sizes. What truly sets DonorSnap apart is its excellent customer service. Anytime I’ve had a question or needed assistance, their team has been responsive, helpful, and genuinely invested in making sure I succeed. Over the years, I’ve recommended DonorSnap to several organizations, and they’ve all had positive experiences as well. > > **Inconvénients**: If there’s one thing I’d love to see improved, it’s their presence at fundraising conferences. These events are where I connect with the largest audience of nonprofit professionals, and I think DonorSnap could make a big impact by being more visible in those spaces. It would be great to see them there more often\! > > If you’re looking for a donor management database that’s effective, budget-friendly, and backed by a fantastic support team, I can’t recommend DonorSnap enough\! ----- ### "Great basics, but communucation tools lacking or are too generic" — 3.0/5 > **Cass** | *27 janvier 2021* | Gestion d'organisme à but non lucratif | Taux de recommandation : 6.0/10 > > **Avantages**: The client database is straightforward and easy to use. The fields are intuitive and you can adapt or add per your own needs. Screen layout when searching can be tough because of long rows but pulling up individual contacts is easy. I love that you can copy data right from the viewing screen without having to open the editable contact. The help features are user friendly and usually address the most common problems. I like that there are videos as well as written materials on various topics. > > **Inconvénients**: The communication tools are sorely lacking. Email, letters, and forms are way too basic and challenging to edit. There does not seem to be a feature allowing you to change line spacing within a form or in the Automated Task Manager. In addition, I had to keep canceling the project and restarting because after one attempt to edit an ATM task, the system won't let you make additional edits. You have to start over. The emails come out looking like you emailed directly from your email provider. You are limited to one image insert, they are hard to edit, and you cannot add a form directly into the email. I have yet to send out an email from DonorSnap because it looks so pedestrian and ... boring. We are still using MailChimp for its visual features, which of course defeats the purpose. The forms are "okay" but come out looking like a child made them. Totally lackluster, but functional. I'll be honest: I am embarrassed to send out communications and put the forms on our website. If we leave DonorSnap for another product, it will because of the generic communication tools. The query tools used in creating tasks are not intuitive. If it weren't for the help videos I would never be able to implement these. > > Sales, data transfer, and workshops have been good. I feel like the staff does its best to fully answer questions and solve problems. But with the overall limitations of the communications functions, there's only so much they can do. ----- ### "Committed Client\!" — 4.0/5 > **Melinda** | *17 septembre 2025* | Institutions religieuses | Taux de recommandation : 8.0/10 > > **Avantages**: We, as an organization, have used Donosnap for 11 years now. We like the complete data it imports and the ease of putting in manual checks. The best part is the online input is as easy as 2 clicks and all the info is pulled in under the donor in a second\! love that\! It is also so easy to create specific reports \& donor gifts if they want a quick update. The system, as a whole, is a great value for the cost. > > **Inconvénients**: The thing i like least is probably using email for support as I am a verbal customer \& prefer phone calls > > Our eleven year commitment to Donorsnap speaks to our satisfaction for the whole package\! We believe it contributes to clean reords and donor communication. ----- ### "DonorSnap is so easy to use that even a non techie can manage it." — 5.0/5 > **Peter** | *15 septembre 2025* | 2128 | Taux de recommandation : 10.0/10 > > **Avantages**: Donor Snap is so much easier to use, than two other CRM's that I had used previously. Easy to learn, and they have excellent training videos, which is where I am able to get the majority of my questions answered. When I can't find the answer on their Help/Training site, I will send an email off to the support team, and typically get a response with an answer within 30 minutes. A previous CRM product could take 2-3 weeks for an answer. There reporting options are also very easy to use. So much easier than those other guys. If you are proficient with Microsoft Office products you should have no issues. > > **Inconvénients**: The weakest link I would say is with the ability to send emails that are heavy on graphics. It is also possible that I have not tried enough, or asked the correct questions. > > DonorSnap is such an improvement over other CRM's that I have tried. I have recommended it to my web developer, and he has passed on my recommendations to other clients of his, and they have started using DonorSnap also. ----- Page : 1/18\ Suivant: [Page suivante](https://www.capterra.lu/software/97513/donorsnap?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/97513/donorsnap) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées