--- description: Lightning Step : qu'en pensent les utilisateurs ? Lisez les avis clients sur Lightning Step, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lightning Step - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de dossiers médicaux informatisés - centres de désintoxication](/directory/32708/substance-abuse-emr/software) > [Lightning Step](/software/1004940/lightning-step-suite) # Lightning Step Canonical: https://www.capterra.lu/software/1004940/lightning-step-suite Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/1004940/lightning-step-suite?page=2) > Lightning Step intègre les systèmes CRM, DME et RCM dans un seul logiciel au profit des centres de santé comportementale et de traitement de la toxicomanie. > > Conclusion : 15 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Lightning Step ? Centres de santé comportementale et de traitement de la toxicomanie de toutes tailles ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 15 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Lightning Step Technologies ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais, espagnol - **Pays disponibles**: Canada, Mexique, États-Unis ## Fonctionnalités - Aide au codage - Aide à la décision - Conforme HIPAA - Denial Management - Dossier médical informatisé et partagé - Facturation médicale - Gestion des documents - Gestion des flux de travail - Gestion des recettes - Graphiques - Interopérabilité clinique - Planification des rendez-vous - Prescription électronique - Rapports et statistiques - Vérification de l'admissibilité à l'assurance ## Intégrations (3 au total) - CTM - Twilio - Waystar ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique ## Category - [Logiciels de gestion de dossiers médicaux informatisés - centres de désintoxication](https://www.capterra.lu/directory/32708/substance-abuse-emr/software) ## Catégories connexes - [Logiciels de gestion de dossiers médicaux informatisés - centres de désintoxication](https://www.capterra.lu/directory/32708/substance-abuse-emr/software) - [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.lu/directory/20028/electronic-medical-records/software) - [Logiciels de RCM (Revenue Cycle Management)](https://www.capterra.lu/directory/32275/revenue-cycle-management/software) - [Logiciels pour psychologues](https://www.capterra.lu/directory/30217/mental-health/software) ## Logiciels similaires 1. [EHR YOUR WAY](https://www.capterra.lu/software/118789/ehr-your-way) — 4.9/5 (527 reviews) 2. [TheraNest](https://www.capterra.lu/software/130400/theranest-mental-health) — 4.4/5 (1029 reviews) 3. [Alleva](https://www.capterra.lu/software/180899/alleva) — 4.5/5 (282 reviews) 4. [SimplePractice](https://www.capterra.lu/software/130710/simplepractice) — 4.6/5 (2822 reviews) 5. [CounSol.com](https://www.capterra.lu/software/124769/counsol-com) — 4.7/5 (828 reviews) ## Avis ### "Modern looking and easy to use EMR" — 5.0/5 > **Cameron** | *18 octobre 2025* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: There are so many things. The product is the most modern looking ehr. We love the patient timeline, the LIA AI tool, and their new medications and prescription module. But most of it, the people behind it all. > > **Inconvénients**: There are no concerns with Lightning Step. They've always listened to our feedback and allowed for constructive discussions. > > I would rank the overall experience 5 stars. The sales process was easy and the transition to implementations was smooth. We had a great implementation. ----- ### "Refreshing to see EHR innovation" — 5.0/5 > **Marty** | *10 juillet 2025* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: How quickly they bring solutions to our day-to-day problems. They have really focused on innovating. > > **Inconvénients**: With so many new things released in the product, sometimes it's hard to keep up. Would love to have more communication and documentation so we can adopt them all. > > They focus on true partnership. They hear us and they innovate. They always stop us from telling them what features we need, and they try to understand our business pain points. ----- ### "Huge Disappointment. Do not recommend." — 2.0/5 > **Innis** | *6 février 2026* | Cabinets médicaux | Taux de recommandation : 0.0/10 > > **Avantages**: Lightning Step is less expensive than competitors, though you have to realize you will get what you pay for and need to set realistic expectations. It is not a fancy sports car. It is a '96 Hyundai. > > **Inconvénients**: Our implementation is a disaster, with us being told incorrect/inaccurate information for setup and ongoing use. Customer support is poor, the answers change week to week depending on who you speak to, and base elements in the product don't work. Clinical staff are blind to critical pieces of patient care, management is unable to access key information to successfully run a practice, and revenue cycle is severely hampered because of poor LS setup and mixed messages for support. > > We would not recommend this to anyone. It is a disaster. Based on other positive feedback from a year or more ago, we are assuming that Lightning Step has no resources to appropriately support and maintain its product. Sunwave's purchase of Lightning Step could lead to improvements, but the lack of basic support or any sense of urgency would indicate it plans to simply use LS for parts. ----- ### "Best Behavioral Health EMR\!" — 5.0/5 > **Mary** | *21 janvier 2025* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: I love what Lightning Step has done over the last year and a half. They focus on innovation and treat us as partners. We are an organization with multiple levels of care. Using Lightning Step, their AI tool (I think they call it Lia), and their telehealth allowed us to provide care in inpatient, residential, and outpatient settings. > > **Inconvénients**: I love everything about them. They provide the most value at the best price. > > I thought Lightning Step was going to fall behind the competion like Kipu and Sunwave. But they surprised us with their focus on their product, and their direct partnership with us. ----- ### "Finally found a solution" — 5.0/5 > **Ryan** | *13 juillet 2023* | Psychologie | Taux de recommandation : 9.0/10 > > **Avantages**: Unlike our past EHR system and many others we reviewed, Lightning Step seems to have been created to streamline the documentation and QA process. For example, users are notified if documents aren't signed or if Treatment Plan Reviews become overdue. Supervisors can review departmental documentation adherence in one simple dashboard view. Along with that, the documentation customization options are more extensive than other programs we considered switching to. Another great benefit is that their e-prescribing system is integrated within the platform, and does NOT use Dr. First, which our organization and all of our providers are not fans of. Our prescribe time was cut in half for each prescription.On the cost end, they offered a per-user option verse an average client census fee, which set them apart from many others.A final selling point is their robust reporting system, which can be automated to output custom reports on a routine basis - which cuts down on manual efforts to ensure compliance and review practice KPIs. > > **Inconvénients**: The mobile ability is limited, as it is for most systems reviewed, but as that does not effect our ease of use, it was not a factor. However, for some other practice set-ups, it may need to be taken into consideration. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/1004940/lightning-step-suite?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/1004940/lightning-step-suite) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Données structurées