---
description: Dealertrack DMS : qu'en pensent les utilisateurs ? Lisez les avis clients sur Dealertrack DMS, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: Dealertrack DMS - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels pour concessionnaires automobiles](/directory/20005/auto-dealer/software) > [Dealertrack DMS](/software/100994/dealertrack-dms)

# Dealertrack DMS

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> Dealertrack DMS fournit une solution basée sur le cloud qui permet aux concessionnaires de se développer avec une facilité d'utilisation, des processus connectés et une intégration ouverte.
> 
> Conclusion : 116 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Dealertrack DMS ?

Solution web pour les concessionnaires automobiles franchisés, qui permet de créer des contrats numériques, d'annuler des produits de pièces détachées, de gérer les performances, etc.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 116 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 4.3/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Dealertrack
- **Entreprise fondée en**: 2006

## Contexte commercial

- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Base de données de clients
- Base de données de contacts
- Comptabilité
- Gestion des documents
- Gestion des espaces de vente
- Gestion des stocks
- Gestion du financement
- Pour les concessionnaires automobiles
- Service clientèle
- Suivi de location

## Intégrations (23 au total)

- AutoJockey CRM
- AutoPoint
- CCC ONE
- CloudX
- Connect CRM
- Datacube
- Dealer Car Search
- Dealer.com
- Dealerlogix
- DocStar ECM
- Elite EXTRA
- Essentials
- InventoryPlus
- Kimoby
- Mastermind

... et 8 intégrations supplémentaires

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels pour concessionnaires automobiles](https://www.capterra.lu/directory/20005/auto-dealer/software)

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2. [DealerCenter](https://www.capterra.lu/software/71935/dealercenter) — 4.9/5 (1481 reviews)
3. [AutoManager](https://www.capterra.lu/software/2058/deskmanager) — 4.9/5 (238 reviews)
4. [Creatio CRM](https://www.capterra.lu/software/130149/bpm-online-crm) — 4.7/5 (134 reviews)
5. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18783 reviews)

## Avis

### "The Gold standard" — 5.0/5

> **Michael** | *25 novembre 2019* | Automobile | Taux de recommandation : 10.0/10
> 
> **Avantages**: Before Dealertrack, trying to get credit applications over to banks was a tedious and monotonous process in which created a lot of tension for customers. The reason? Because to wait for a disposition for a customer could take quite some time. Enter Dealertrack\! With Dealertrack, getting approvals was quick and easy.
> 
> **Inconvénients**: Nothing to report. During the time that I used it, I don't ever recall having any issues or having to call them up for either training or technical support. This is a true testament to how easy their software is to use.

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### "The one and only solution for financing" — 5.0/5

> **daniel** | *21 avril 2020* | Automobile | Taux de recommandation : 10.0/10
> 
> **Avantages**: -Very easy to find new lenders for sub-prime financing&#10;-Works very well with wayne reaves &#10;-The application process for submitting customers info to finance companies is seamless&#10;-Easy to submit applications to multiple lenders
> 
> **Inconvénients**: -Has a bit of a learning curve&#10;-The website should have a walkthrough for new users to learn the platform&#10;Nothing other than those 2 i've noticed
> 
> Awesome experience, I wouldn't use anything other than dealertrack to submit deals at my used car dealership.

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### "If you’re new in the business, this is the most simple software and best bang for your buck there is" — 3.0/5

> **Rick** | *16 décembre 2021* | Automobile | Taux de recommandation : 7.0/10
> 
> **Avantages**: Finance finance finance\! You need a way to submit your deals, the old school sending customers to the bank themselves doesn’t work anymore.
> 
> **Inconvénients**: The wait time to get signed up. Customer service could be much better.
> 
> Like my title says. Best bang for your buck.

-----

### "Customizable and Easy to use" — 5.0/5

> **Utilisateur vérifié** | *22 avril 2019* | Automobile | Taux de recommandation : 10.0/10
> 
> **Avantages**: Very diverse DMS for the money. Switched from one of the other big three to Dealertrack and after we got our feet wet, you couldn’t make anyone go back.
> 
> **Inconvénients**: Need to ensure you take this rare time to start fresh and clean up your accounting and processes. No sense in bringing the old ways to the new set up (and typically you don’t switch a DMS often). We, unfortunately, did not do our due diligence and the implementation folks are going to do what you ask- which was foolish on our part. Because of that we had a few months after where it was not as smooth as I would have liked

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### "Dealertrack is a great system for pulling bureaus and accessing lenders\!" — 5.0/5

> **Brienna** | *24 janvier 2019* | Automobile | Taux de recommandation : 10.0/10
> 
> **Avantages**: The direct access it gives to multiple lenders.
> 
> **Inconvénients**: Sometimes the deals get stuck between me and another lender and I have to call to get it pushed through.
> 
> I use this program every day and have been very happy with it. It's especially nice that it has the option to export the contents of the worksheet to other systems I use regularly (ie: dealerpull and walkaway). I am very happy with this program.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/100994/dealertrack-dms)

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