--- description: Product Fruits : qu'en pensent les utilisateurs ? Lisez les avis clients sur Product Fruits, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Product Fruits - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Plateformes d'adoption numérique](/directory/31638/digital-adoption-platform/software) > [Product Fruits](/software/1011214/product-fruits) # Product Fruits Canonical: https://www.capterra.lu/software/1011214/product-fruits Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/1011214/product-fruits?page=2) > Une plateforme d'adoption de produits tout-en-un qui permet d'intégrer facilement des utilisateurs, de favoriser la découverte des fonctionnalités et d'augmenter le taux de conversion. > > Conclusion : 89 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Product Fruits ? Des applications web SaaS qui cherchent à intégrer les utilisateurs et à favoriser l'adoption et la conversion des produits. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 89 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Product Fruits ## Contexte commercial - **À partir de**: 111,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Aide contextuelle - Alertes/Notifications - Analyse visuelle - Ciblage du public - Création de contenu - Enquêtes et feedback - Fonction de glisser-déposer - Formation sur application - Gestion de l'expérience client - Gestion de la communication - Gestion de la conformité - Gestion de la formation - Gestion des commentaires - Gestion des flux de travail - Gestion des lancements - Gestion des tâches - Intégration de l'utilisateur - Intégration des employés - Messagerie instantanée - Mesure des performances - NPS des clients - Outils en libre-service - Portail libre-service - Prise en charge de plusieurs langues - Rapports et analyses - Suivi de l'engagement - Suivi des activités - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (16 au total) - ActiveCampaign - Crisp - Customer.io - Drift - Google Analytics 360 - Heap - HubSpot CRM - Intercom - Mixpanel - Salesforce B2B Commerce - Segment - SessionStack - Slack - Smartlook - Typeform ... et 1 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Plateformes d'adoption numérique](https://www.capterra.lu/directory/31638/digital-adoption-platform/software) ## Catégories connexes - [Plateformes d'adoption numérique](https://www.capterra.lu/directory/31638/digital-adoption-platform/software) - [Plateformes no code](https://www.capterra.lu/directory/32095/no-code-platform/software) - [Intégration des employés](https://www.capterra.lu/directory/30819/onboarding/software) - [Engagement des clients](https://www.capterra.lu/directory/30906/customer-engagement/software) - [Logiciels de Customer Success](https://www.capterra.lu/directory/30961/customer-success/software) ## Logiciels similaires 1. [Viber](https://www.capterra.lu/software/180348/viber) — 4.4/5 (4063 reviews) 2. [Slack](https://www.capterra.lu/software/135003/slack) — 4.7/5 (24185 reviews) 3. [Text Request](https://www.capterra.lu/software/167015/text-request) — 4.6/5 (1193 reviews) 4. [Tremendous](https://www.capterra.lu/software/197141/tremendous-rewards) — 4.8/5 (529 reviews) 5. [LiveAgent](https://www.capterra.lu/software/102188/liveagent) — 4.7/5 (1787 reviews) ## Avis ### "Brilliant for startups" — 5.0/5 > **Mark** | *9 décembre 2024* | Services juridiques | Taux de recommandation : 10.0/10 > > **Avantages**: I am a tech startup founder and our product is changing on a daily, sometimes hourly basis. Product Fruits allows me to quickly test different content, hints, tours, etc without needing to involve the development team. I can test things quickly, iterate, and continually improve the customer journey almost real time. > > **Inconvénients**: We have quite a complex site with dynamic pages and content, sometimes it's a little difficult to ensure I have chosen the right trigger, but it's easy to save and view live on the web app in seconds so not a major issue. > > Product Fruits was recommended to me by a tech founder. This one recommendation has saved me hours, enabled us to build a much more complex but intuitive user journey, and make the product look like something that's been around for a long time. Instead of a product just out of MVP and still only supported by a very small team. ----- ### "Perfect tool for small businesses" — 4.0/5 > **Julia** | *23 avril 2024* | Logiciels | Taux de recommandation : 9.0/10 > > **Avantages**: It doesn't track more data than you want it to (we have very strict data privacy controls). It has the crucial elements we need at a price we are happy to pay. We aren't forced to over-purchase for our current needs. We looked at competitors like Pendo, which cost way too much because they are trying to include everything. Their employees, especially the support staff, are quick and extremely nice when helping you. 10 out of 10 for the people. Its one of the biggest reasons I felt comfortable going with Product Fruits. I also like how transparent they are with their pricing. I hate when you have to talk to sales to understand what something will cost. > > **Inconvénients**: Ideally, there would be more styling controls for all elements. I would like to integrate with Jira Service Management for support and Confluence for the knowledge base. They have a great built-in knowledge base, but we already have one. I'd like to be able to integrate with it. This has less to do with the product and more with our situation, but we use it in an embedded app within other platforms. The fact that we're iframed in makes it complicated (but not impossible) to use the editor to target elements and build tours. > > Overall we are really happy with our choice of Product Fruits. We initially purchased a monthly subscription but recently felt confident enough to move to an annual subscription. We look forward to growing with Product Fruits\! ----- ### "Exceptional service" — 5.0/5 > **Aaron** | *26 mars 2025* | Informatique et sécurité réseau | Taux de recommandation : 2.0/10 > > **Avantages**: In addition to that, their support and reactiveness is fantastic. I have interacted several times with them and they were always super supportive in finding solutions or even implementing quick fixes. > > **Inconvénients**: CSS selection for hints can be tricky sometimes > > They answer in minutes and really take care of understanding your business problemas and thinking on creative ways to solve them. Really really amazing service. ----- ### "A Practical Layer for In-App Education and Client Engagement" — 4.0/5 > **Tim** | *29 septembre 2025* | Internet | Taux de recommandation : 8.0/10 > > **Avantages**: Straightforward Setup: Implementation was fast. It plugged into our app with minimal engineering involvement. Within a day, we were able to build and publish our first tour. Versatile In-App Guides: The guided tours, tooltips, and announcement banners work well for step-by-step training. It’s been especially useful for walking new users through multi-step processes (like automation setup or report building) without overwhelming them. Segmentation Capabilities: The ability to target content by segment (e.g., enterprise vs. small teams, admin vs. LO) helps us tailor messaging and avoid cluttering the UI with irrelevant prompts. We’re using it to surface different onboarding content depending on user role and account type. Announcement Center \& Version Control: The built-in “What’s New” hub makes release notes feel more professional. It’s easy to roll out announcements and track which ones land with which audience — nice for internal audits. Low Lift for Non-Technical Teams: Our Client Success and Support teams can build and launch most content without waiting on Product or Engineering. That’s a big win for agility > > **Inconvénients**: Limited Visual Flexibility: Design options are serviceable but not fully on-brand. There’s some customization (colors, logos, etc.), but layouts and animations feel a bit rigid. If you’re picky about pixel-perfect alignment with your product UI, you’ll notice the constraints. Analytics Could Be Deeper: You can see basic engagement (views, completions), but you don’t get much behavioral insight beyond that. We’re compensating by layering PostHog analytics on top, but ideally, I’d want more native reporting — e.g., correlation between tour completion and feature adoption. Segment Syncing Limitations: Product Fruits doesn’t yet support robust two-way syncs with CRMs like HubSpot or customer data platforms. That means we rely on manual uploads or API workarounds to align segments — not ideal when you’re trying to keep messaging dynamic and data-driven > > My overall experience with Product Fruits has been largely positive — it’s a practical, no-nonsense tool that does what it says it will. We didn’t have to jump through hoops to get it working, and it’s given our team a way to communicate and educate directly inside the product without having to lean on engineering every time. From a day-to-day standpoint, it’s made it easier to roll out feature tours, in-app announcements, and guided onboarding paths for new users. The segmentation piece has been especially helpful — being able to target content based on user type or account size has allowed us to deliver more relevant experiences, which is critical when you’re supporting both enterprise accounts and smaller teams with very different needs. ----- ### "Great for Quick, No-Code Product Tours" — 4.0/5 > **Ganesh Prasad** | *3 septembre 2025* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: Very intuitive to set up and use — minimal learning curve. Flexible options for creating guided tours, tooltips, and checklists without coding. Good balance between simplicity and customization. Smooth integration into existing workflows. Helpful analytics to track engagement and completion rates. > > **Inconvénients**: The UI could feel a bit limiting when trying to design more polished or branded experiences. Some advanced customization (styling, layout control) requires extra workarounds. Analytics are helpful but could go deeper (e.g., more granular user-level insights). Occasional small quirks when setting up complex flows across multiple pages. ----- Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/1011214/product-fruits?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/1011214/product-fruits) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Données structurées