---
description: Wing : qu'en pensent les utilisateurs ? Lisez les avis clients sur Wing, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: Wing - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de productivité](/directory/30968/productivity/software) > [Wing](/software/1012352/wing)

# Wing

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> Des talents de haute qualité optimisés par la technologie, à partir de seulement 449 $/mois, pour effectuer des tâches récurrentes telles que la gestion de la relation client, etc.
> 
> Conclusion : 73 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Wing ?

Petites et moyennes entreprises, comme les start-up, les entreprises technologiques et les entreprises de services professionnels.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 73 Avis |
| Simplicité | 4.8/5 | D'après l'ensemble des avis |
| Support client | 4.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.8/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Wing Assistant
- **Entreprise fondée en**: 2018

## Contexte commercial

- **À partir de**: 699,00 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, espagnol
- **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, R.A.S. chinoise de Hong Kong, Royaume-Uni, Singapour, États-Unis

##  Fonctionnalités

- Alertes/Notifications
- Analyse des sentiments
- Automatisation des processus métiers
- Autoresponders
- Chat et messagerie
- Communication multicanal
- Comptabilité clients
- Comptabilité fournisseurs
- Contrôles/Permissions d'accès
- Facturation
- Gestion de la disponibilité
- Gestion de projets
- Gestion des affectations
- Gestion des calendriers
- Gestion des candidats
- Gestion des documents
- Gestion des dossiers patients
- Gestion des e-mails
- Gestion des flux de travail
- Gestion des leads
- Gestion des notes
- Gestion des tâches
- Génération de leads
- Importation et exportation de données
- Intelligence artificielle et machine learning
- Logiciels d'expérience client
- Logiciels de chatbots
- Messagerie client en temps réel
- Messagerie instantanée
- Mesure des performances
- Outils de collaboration
- Partage des fichiers
- Personnalisation
- Prise en charge de plusieurs langues
- Publication d'offres d'emploi
- Qualification de leads
- Rappels
- Rapports et analyses
- Rapports et statistiques
- Reconnaissance d'intention
- Reconnaissance vocale
- Réservation en ligne
- Saisie de leads
- Suivi de l'engagement
- Suivi de la progression
- Suivi des frais
- Suivi des interactions
- Third-Party Integrations
- Traitement automatique du langage naturel
- Transcription automatique

... et 1 fonctionnalités supplémentaires

## Intégrations (3 au total)

- PhoneCall
- Slack
- Zapier

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de productivité](https://www.capterra.lu/directory/30968/productivity/software)

## Catégories connexes

- [Logiciels de productivité](https://www.capterra.lu/directory/30968/productivity/software)
- [Planification](https://www.capterra.lu/directory/30087/scheduling/software)
- [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software)
- [Gestion des e-mails](https://www.capterra.lu/directory/30553/email-management/software)
- [Logiciels de télémarketing](https://www.capterra.lu/directory/31034/telemarketing/software)

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## Avis

### "Results driven VA company to help you grow your bottom line with plenty of ROI" — 5.0/5

> **Shelly** | *26 septembre 2022* | Conseil en gestion | Taux de recommandation : 10.0/10
> 
> **Avantages**: Ease of use - the dashboard is at a glance and easy to update/view
> 
> **Inconvénients**: I enjoy the software and it suits my needs.
> 
> Wing is the solution for any business that is considering outsourcing tasks and projects that want reliability, efficiency, and results. I could not imagine operating my company without using Wing for our daily business operation which has helped our company to significantly thrive.

-----

### "2+ years in and Wing is a reliable extension of our team" — 5.0/5

> **Kelleigh** | *8 novembre 2025* | Vente au détail | Taux de recommandation : 10.0/10
> 
> **Avantages**: - Consistently professional communication and service from the entire Wing team.
- Excellent quality of matching between clients and virtual assistants — they took time to understand our needs and paired us perfectly.
- Our VA, \[sensitive content hidden\], is thorough, detail-oriented, and feels like a true extension of our in-house team.
- Outstanding support from our senior customer service manager, \[sensitive content hidden\], who genuinely cares about both our experience and his team’s well-being.
- Wing demonstrates a rare balance of professionalism, empathy, and follow-through that makes remote collaboration easy and effective.
> 
> **Inconvénients**: Honestly, I expected to have issues with a remote partnership, but I have nothing to note here —  the experience has been smooth, consistent, and well-managed thus far\!
> 
> About two and a half years ago, our company decided to try a virtual customer service team for the first time. We were initially hesitant about whether an offshore team could deliver the level of service our customers expect, but after evaluating several providers, we chose Wing — and it’s turned out to be one of our best decisions.

Wing paired us with an exceptional Customer Service Manager who communicates clearly, handles complex situations with professionalism, and actively participates in our team meetings. She genuinely feels like part of our in-house team.

We also appreciate how Wing supports and values their team members. It’s clear they care as much about their staff’s well-being as they do about client success — and that mindset shows through in the quality of service we receive.

-----

### "Avoid unless you want bad Glassdoor reviews from underperforming contractors" — 1.0/5

> **Natasha** | *16 mai 2023* | Fabrication électrique/électronique | Taux de recommandation : 0.0/10
> 
> **Avantages**: I like the fact that that they hire for you. Our account manager took our feedback and adapted after the first match wasn’t a fit which we appreciated.
> 
> **Inconvénients**: The model doesn’t allow you to select the person you hire. This means that it’s very unlikely there will be a good match.
> 
> Bad. Very, very bad. The assistant that got matched with us went rogue and wrote a Glassdoor review to personally attack the \[sensitive content hidden\] of our company.The experience was probably the worst experience I’ve had with a vendor. Ever.

-----

### "Low cost effective offshore EAs and ops support" — 5.0/5

> **Julie** | *25 novembre 2025* | Informatique et sécurité réseau | Taux de recommandation : 10.0/10
> 
> **Avantages**: If you’re looking for strong operational support with excellent communication, dependable turnaround, and a team that integrates smoothly into your workflow, I highly recommend Wing.
> 
> **Inconvénients**: Working with Wing has been an excellent experience. Their team in the Philippines communicates clearly, integrates seamlessly into our workflow, and truly feels like an extension of our company. We’ve had zero issues with time differences—calls are easy to schedule, and handing off tasks at the end of our U.S. day means we wake up to completed work.

The only downside is that it can take some time to find the right staff match, but once in place, the support is fantastic. Overall, Wing has been reliable, efficient, and a meaningful boost to our operations.
> 
> Working with Wing has been an outstanding experience. Their communication is clear, proactive, and always professional, and they’ve truly become an extension of our team. Everyone is easy to work with, highly reliable, and consistently delivers quality work.

Although the team is based in the Philippines, we’ve had zero issues with time differences—scheduling calls has been seamless, and the overnight workflow has been a huge benefit. We can hand off tasks at the end of our U.S. workday and wake up to completed work the next morning.

-----

### "WingAssistant is a great source of virtual, off shore assistants." — 5.0/5

> **Roy** | *3 octobre 2025* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: Excellent onboarding process, my assistants work as promised. I did have to communicate a lot at the beginning, but I think that's normal.
> 
> **Inconvénients**: None, I have no negative things to say about Wing Assistant. My manager and my team take direction well.
> 
> Overall excellent.  I think the happiest users are ones where you have very clear ideas of what you want accomplished, easy to follow instructions, and a committment to ongoing communication in the early stages to ensure continued great outcomes and results. Reading minds is very difficult, at least for me - so make sure you know what you want, and communicate with your virtual overseas team to ensure the best results.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/1012352/wing)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/229303/Wing/> |
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| en-AU | <https://www.capterra.com.au/software/1012352/wing> |
| en-CA | <https://www.capterra.ca/software/1012352/wing> |
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| en-IN | <https://www.capterra.in/software/1012352/wing> |
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