---
description: Wing : qu'en pensent les utilisateurs ? Lisez les avis clients sur Wing, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: Wing - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de productivité](/directory/30968/productivity/software) > [Wing](/software/1012352/wing)

# Wing

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> Des talents de haute qualité optimisés par la technologie, à partir de seulement 449 $/mois, pour effectuer des tâches récurrentes telles que la gestion de la relation client, etc.
> 
> Conclusion : 70 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Wing ?

Petites et moyennes entreprises, comme les start-up, les entreprises technologiques et les entreprises de services professionnels.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 70 Avis |
| Simplicité | 4.8/5 | D'après l'ensemble des avis |
| Support client | 4.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.8/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Wing Assistant
- **Entreprise fondée en**: 2018

## Contexte commercial

- **À partir de**: 699,00 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, espagnol
- **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, R.A.S. chinoise de Hong Kong, Royaume-Uni, Singapour, États-Unis

##  Fonctionnalités

- Alertes/Notifications
- Analyse des sentiments
- Automatisation des processus métiers
- Autoresponders
- Chat et messagerie
- Communication multicanal
- Comptabilité clients
- Comptabilité fournisseurs
- Contrôles/Permissions d'accès
- Facturation
- Gestion de la disponibilité
- Gestion de projets
- Gestion des affectations
- Gestion des calendriers
- Gestion des candidats
- Gestion des documents
- Gestion des dossiers patients
- Gestion des e-mails
- Gestion des flux de travail
- Gestion des leads
- Gestion des notes
- Gestion des tâches
- Génération de leads
- Importation et exportation de données
- Intelligence artificielle et machine learning
- Logiciels d'expérience client
- Logiciels de chatbots
- Messagerie client en temps réel
- Messagerie instantanée
- Mesure des performances
- Outils de collaboration
- Partage des fichiers
- Personnalisation
- Prise en charge de plusieurs langues
- Publication d'offres d'emploi
- Qualification de leads
- Rappels
- Rapports et analyses
- Rapports et statistiques
- Reconnaissance d'intention
- Reconnaissance vocale
- Réservation en ligne
- Saisie de leads
- Suivi de l'engagement
- Suivi de la progression
- Suivi des frais
- Suivi des interactions
- Third-Party Integrations
- Traitement automatique du langage naturel
- Transcription automatique

... et 1 fonctionnalités supplémentaires

## Intégrations (3 au total)

- PhoneCall
- Slack
- Zapier

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de productivité](https://www.capterra.lu/directory/30968/productivity/software)

## Catégories connexes

- [Logiciels de productivité](https://www.capterra.lu/directory/30968/productivity/software)
- [Planification](https://www.capterra.lu/directory/30087/scheduling/software)
- [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software)
- [Gestion des e-mails](https://www.capterra.lu/directory/30553/email-management/software)
- [Logiciels de télémarketing](https://www.capterra.lu/directory/31034/telemarketing/software)

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3. [EngageBay CRM](https://www.capterra.lu/software/178819/engagebay-marketing) — 4.7/5 (908 reviews)
4. [HoneyBook](https://www.capterra.lu/software/162588/honeybook) — 4.7/5 (680 reviews)
5. [Dynamics 365](https://www.capterra.lu/software/157279/dynamics-365) — 4.4/5 (5823 reviews)

## Avis

### "Results driven VA company to help you grow your bottom line with plenty of ROI" — 5.0/5

> **Shelly** | *26 septembre 2022* | Conseil en gestion | Taux de recommandation : 10.0/10
> 
> **Avantages**: Ease of use - the dashboard is at a glance and easy to update/view
> 
> **Inconvénients**: I enjoy the software and it suits my needs.
> 
> Wing is the solution for any business that is considering outsourcing tasks and projects that want reliability, efficiency, and results. I could not imagine operating my company without using Wing for our daily business operation which has helped our company to significantly thrive.

-----

### "Highly recommended for fast, effective, cost-effective VAs" — 5.0/5

> **Jeff** | *14 mai 2025* | Jeux vidéos | Taux de recommandation : 10.0/10
> 
> **Avantages**: The turnaround time to getting a virtual assistant was only about 48 hours, and she turned out to be very good. The pricing was very competitive, and my VA was available on a schedule that worked for me. I also had an assigned Customer Success Manager, \[sensitive content hidden\] who was able to help with with any questions I had about Wing itself, its offerings, as well as someone to discuss any issues I might have had working with my VA. Whenever I contacted \[sensitive content hidden\] he was able to get back to me within 24 hours. Truly great service.
> 
> **Inconvénients**: There were a few minor technical issues with the mobile app vs. the in-browser experience. That said, the technical issues didn't prevent me from working with my VA, and the Wing team was responsive to my issue reports.
> 
> Overall I was very pleased. The team was professional, the talent of high quality, and the turnaround time on all questions and request was fast.

-----

### "Avoid unless you want bad Glassdoor reviews from underperforming contractors" — 1.0/5

> **Natasha** | *16 mai 2023* | Fabrication électrique/électronique | Taux de recommandation : 0.0/10
> 
> **Avantages**: I like the fact that that they hire for you. Our account manager took our feedback and adapted after the first match wasn’t a fit which we appreciated.
> 
> **Inconvénients**: The model doesn’t allow you to select the person you hire. This means that it’s very unlikely there will be a good match.
> 
> Bad. Very, very bad. The assistant that got matched with us went rogue and wrote a Glassdoor review to personally attack the \[sensitive content hidden\] of our company.The experience was probably the worst experience I’ve had with a vendor. Ever.

-----

### "Low cost effective offshore EAs and ops support" — 5.0/5

> **Julie** | *25 novembre 2025* | Informatique et sécurité réseau | Taux de recommandation : 10.0/10
> 
> **Avantages**: If you’re looking for strong operational support with excellent communication, dependable turnaround, and a team that integrates smoothly into your workflow, I highly recommend Wing.
> 
> **Inconvénients**: Working with Wing has been an excellent experience. Their team in the Philippines communicates clearly, integrates seamlessly into our workflow, and truly feels like an extension of our company. We’ve had zero issues with time differences—calls are easy to schedule, and handing off tasks at the end of our U.S. day means we wake up to completed work.

The only downside is that it can take some time to find the right staff match, but once in place, the support is fantastic. Overall, Wing has been reliable, efficient, and a meaningful boost to our operations.
> 
> Working with Wing has been an outstanding experience. Their communication is clear, proactive, and always professional, and they’ve truly become an extension of our team. Everyone is easy to work with, highly reliable, and consistently delivers quality work.

Although the team is based in the Philippines, we’ve had zero issues with time differences—scheduling calls has been seamless, and the overnight workflow has been a huge benefit. We can hand off tasks at the end of our U.S. workday and wake up to completed work the next morning.

-----

### "Flexible, Reliable Partner for Quality Digital Marketing Talent" — 5.0/5

> **Oscar** | *22 décembre 2025* | Marketing et publicité | Taux de recommandation : 8.0/10
> 
> **Avantages**: Quality talent across the skills we need. Wing consistently sourced capable digital marketing professionals with the range of expertise our team requires.

Works within our systems and processes. Their people integrated into our workflows as true team members—not just task-based contractors.

Flexible and adaptable. Wing collaborated with us to find the right fit and was responsive and accommodating when a replacement was needed.
> 
> **Inconvénients**: Time zone alignment can be tricky. Depending on the resource’s location, scheduling and real-time collaboration may require some adjustment.

Initial onboarding takes effort. While Wing provides great talent, integrating them into our systems and processes requires a bit of upfront training.
> 
> Wing Assistant has been a reliable partner for our digital marketing needs. Over the past two years, they’ve consistently delivered skilled professionals who fit our requirements and adapt to our workflows. Their flexibility and responsiveness stand out—they work with us to ensure the right fit and quickly address any challenges. Overall, Wing has helped us scale effectively while maintaining quality and process integrity.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/1012352/wing)

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