---
description: Second Nature : qu'en pensent les utilisateurs ? Lisez les avis clients sur Second Nature, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Second Nature - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Outils de chat avec IA](/directory/31596/conversational-ai-platform/software) > [Second Nature](/software/1012398/second-nature)

# Second Nature

Canonical: https://www.capterra.lu/software/1012398/second-nature

> Solution de coaching commercial qui aide à faciliter les discussions commerciales en direct à l'aide de l'IA (intelligence artificielle), grâce à des opinions en temps réel pour aider les commerciaux à s'améliorer.
> 
> Conclusion : 4 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Second Nature ?

Le simulateur de vente optimisé par l'IA. Laissez les commerciaux s'entraîner et se former dans un espace qui ne les juge pas et qui leur permet de traiter chaque appel commercial.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **5.0/5** | 4 Avis |
| Simplicité | 5.0/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.8/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Second Nature

## Contexte commercial

- **Type de licence**:  (Essai gratuit)
- **Public cible**: 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Israël, États-Unis

##  Fonctionnalités

- Bibliothèque de contenu
- Enregistrement des appels
- Gestion de l'apprentissage
- Gestion de la formation
- Gestion des évaluations
- Goal Setting/Tracking
- Mesure des performances

## Ressources d'aide

- Service client/e-mail
- Support téléphonique
- Chat

## Category

- [Outils de chat avec IA](https://www.capterra.lu/directory/31596/conversational-ai-platform/software)

## Catégories connexes

- [Outils de chat avec IA](https://www.capterra.lu/directory/31596/conversational-ai-platform/software)
- [Logiciels d'aide à la vente](https://www.capterra.lu/directory/30798/sales-enablement/software)
- [Logiciels de coaching commercial](https://www.capterra.lu/directory/31333/sales-coaching/software)

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2. [Slack](https://www.capterra.lu/software/135003/slack) — 4.7/5 (24046 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [Consensus](https://www.capterra.lu/software/141255/consensus) — 4.9/5 (321 reviews)
5. [Fathom](https://www.capterra.lu/software/1037530/fathom) — 5.0/5 (807 reviews)

## Avis

### "Powerful tool to train the sales force" — 5.0/5

> **Eileen** | *31 mars 2023* | Fabrication électrique/électronique | Taux de recommandation : 9.0/10
> 
> **Avantages**: This is a very successful artificial intelligence driven tool for improving sales capabilities. It facilitates training by simulating scenarios that can be presented to sales specialists. It allows to monitor and evaluate the progress and performance of sales reps undergoing training. Allows the training process to be unlimited in the number of users to participate.
> 
> **Inconvénients**: The built-in artificial intelligence is excellent, it meets all our expectations, it has no negative aspects.
> 
> The results obtained by Second Nature AI are significantly positive, allowing the sales team to effectively execute the planned strategies. This tool facilitates the capabilities for sales reps to interact with customers.

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### "Equiped Sales Team" — 5.0/5

> **Judy** | *20 février 2023* | Services financiers | Taux de recommandation : 9.0/10
> 
> **Avantages**: Simple and clean UI/UX design.Qualified on training sales team on all required measures and strategies on sales.VOip and VC recordings for later references.
> 
> **Inconvénients**: Since we implemented, nothing negative to register. I crown it.

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### "Practicing role plays with AI" — 5.0/5

> **Rebecca** | *8 juin 2021* | Logiciels | Taux de recommandation : 10.0/10
> 
> **Avantages**: Second Nature lets you practice all your sales pitches, product presentations, slide shares etc. with a virtual customer Jenny, who is an AI bot. Jenny is programmed to act like a real customer, asking about competition, value and other topics. She gives you feedback after each practice session which is really helpful to figure out points I didn't cover well enough, and how to improve my tone. As a manager on the system, I can see how each of my sales reps is doing and can drill into trouble spots, listen to their recordings, and put together a customized coaching program for anyone who needs it.
> 
> **Inconvénients**: Sometimes talking to a robot feels a little...robotic. It takes getting used to. But once you've done a few simulations you get the hang of it. Some of our reps prefer practicing with Jenny to practicing with their manager.

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### "Taking the guessing out of improving sales performance" — 5.0/5

> **Utilisateur vérifié** | *10 juin 2021* | Conseil en gestion | Taux de recommandation : 9.0/10
> 
> **Avantages**: Everything is measureable with data to back it up. There's no need to review videos of calls or wait until someone blows a deal to try to figure it out afterwards. Second Nature helps prepare the troops before they get to battle, not adding band aids after they come back. I like the idea of transparency, data driven, measurable, and intelligent training.
> 
> **Inconvénients**: This needs more languages, I had a customer in Japan that was interested in it for their partner network but couldn't deploy with English only.  When the other languages come it will allow for global adoption by the large multi-nationals across all their sales teams.
> 
> Very positive. I helped a client get the system as part of strategic consulting work.  Lack of transparency in their sales force was the motivator in finding a solution. After getting a demo and hearing from their customers, I was impressed.

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/1012398/second-nature)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/229361/Second-Nature/> |
| en-AE | <https://www.capterra.ae/software/1012398/second-nature> |
| en-AU | <https://www.capterra.com.au/software/1012398/second-nature> |
| en-CA | <https://www.capterra.ca/software/1012398/second-nature> |
| en-GB | <https://www.capterra.co.uk/software/1012398/second-nature> |
| en-IE | <https://www.capterra.ie/software/1012398/second-nature> |
| en-IL | <https://www.capterra.co.il/software/1012398/second-nature> |
| en-IN | <https://www.capterra.in/software/1012398/second-nature> |
| en-NZ | <https://www.capterra.co.nz/software/1012398/second-nature> |
| en-SG | <https://www.capterra.com.sg/software/1012398/second-nature> |
| en-ZA | <https://www.capterra.co.za/software/1012398/second-nature> |
| fr | <https://www.capterra.fr/software/1012398/second-nature> |
| fr-BE | <https://fr.capterra.be/software/1012398/second-nature> |
| fr-CA | <https://fr.capterra.ca/software/1012398/second-nature> |
| fr-LU | <https://www.capterra.lu/software/1012398/second-nature> |

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