--- description: InfoCision : qu'en pensent les utilisateurs ? Lisez les avis clients sur InfoCision, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: InfoCision - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Support client](/directory/32315/customer-support/software) > [InfoCision](/software/1014728/infocision) # InfoCision Canonical: https://www.capterra.lu/software/1014728/infocision > InfoCision est un fournisseur de services de call center traditionnels et de services avancés de formation, de contrôle de la qualité et du rendement. > > Conclusion : 3 utilisateurs lui ont donné la note de **3.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.3/5** | 3 Avis | | Simplicité | 3.7/5 | D'après l'ensemble des avis | | Support client | 3.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: InfoCision Management Corp ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Enregistrement des appels - Gestion des centres d'appel - Gestion des contacts - Logiciels d'expérience client - Messagerie instantanée - Rapports sur les appels - Routage des appels - Suivi des appels - Tableau de bord ## Ressources d'aide - Service client/e-mail ## Category - [Support client](https://www.capterra.lu/directory/32315/customer-support/software) ## Catégories connexes - [Support client](https://www.capterra.lu/directory/32315/customer-support/software) - [Logiciels de centre d'appel](https://www.capterra.lu/directory/30007/call-center/software) - [Suivi des appels](https://www.capterra.lu/directory/30901/call-tracking/software) - [Logiciels de téléphonie](https://www.capterra.lu/directory/30084/telephony/software) ## Logiciels similaires 1. [Ringover](https://www.capterra.lu/software/169627/ringover) — 4.7/5 (858 reviews) 2. [Convoso](https://www.capterra.lu/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews) 3. [DialedIn CCaaS](https://www.capterra.lu/software/29589/callcenternow) — 4.8/5 (314 reviews) 4. [LiveAgent](https://www.capterra.lu/software/102188/liveagent) — 4.7/5 (1753 reviews) 5. [Readymode](https://www.capterra.lu/software/136728/readymode) — 4.6/5 (136 reviews) ## Avis ### "Faithful Partnership" — 4.0/5 > **Pablo** | *15 septembre 2021* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: InfoCIsion has been a great partner for many years now. IMC has been very flexible and reliable with the work and software. I think is very easy for users. > > **Inconvénients**: You can go back on the screens. This creates limitations for the operator to give an unforgettable positive experince. > > Our experience has been great. IMC has been a faithful partner for over 10 years. They work with us, are very flexible and reliable. IMC has done things very well over the year with us but one thing they have done well is the personalised relationship vendor-client that they have built with us. ----- ### "Ease of Use" — 5.0/5 > **John** | *15 septembre 2021* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10 > > **Avantages**: InfoCision provides fantastic service for us - in the outbound call space. They meet key KPI's monthly and offer up solutions to the growing demands of our donors. They are proactive in communications and meet regularly to ensure they are meeting the demands of the non profit space. They have provided key understanding of contact centers to assist in areas where the talents may not be available in a professional manner as part of their services. > > **Inconvénients**: Escalation of minor technical issues when they arise > > Overall InfoCision has been a partner for over 17 years that is consider a true extension of our business. ----- ### "Very Unprofessional" — 1.0/5 > **miranda** | *11 décembre 2025* | Services environnementaux | Taux de recommandation : 0.0/10 > > **Avantages**: I don't have anything good to say about this company .I think this company is a bunch of unprofessional people working there. You don't even get a chance to speak to anyone . > > **Inconvénients**: This company makes you go threw the long process and steps for employment. You waste half a day applying for the job and everything passes and then you check and they have me blocked and give no explanation. > > I had applied at this company and went threw all the long process and they block me from applying for the job and don't even give a reason. I think it is unprofessional and immature for a business to not even give a reason and BLOCK someone for applying. What company blocks someone from applying? Not any professional company I know of would. I would hate to think how they treat there employees. I am by far more qualified for the job anyways. I just wanted people to know how this company works. ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/1014728/infocision) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Données structurées