--- description: Wise : qu'en pensent les utilisateurs ? Lisez les avis clients sur Wise, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Wise - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Traitement des paiements](/directory/30232/payment-processing/software) > [Wise](/software/1016836/wise) # Wise Canonical: https://www.capterra.lu/software/1016836/wise Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/1016836/wise?page=2) > Wise est une plateforme en ligne simplifiant de façon peu coûteuse les transferts d'argent à l'international. (134 caractères) > > Conclusion : 90 utilisateurs lui ont donné la note de **3.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Wise ? Expatriés, travailleurs internationaux, étudiants étrangers, entreprises multinationales, voyageurs fréquents, et propriétaires immobiliers internationaux. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.7/5** | 90 Avis | | Simplicité | 3.9/5 | D'après l'ensemble des avis | | Support client | 3.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Wise ## Contexte commercial - **Type de licence**: (Version gratuite disponible) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais - **Pays disponibles**: Royaume-Uni ## Fonctionnalités - Rapports et analyses - Surveillance des transactions ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances ## Category - [Traitement des paiements](https://www.capterra.lu/directory/30232/payment-processing/software) ## Logiciels similaires 1. 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I cant believe they dont offer loans or credit, because the problem is that since I've handled my money with them all of these years, I didn't build credit score with other banks. If they would allow you to build credit score with them, offer some type of credit card option or give out small loans, they would be the best. > > Overall, I am a person who recommends wise to every single person I know. I am happy, loyal client. ----- ### "Cross border transactions easy and affordable" — 4.0/5 > **Md** | *8 septembre 2026* | Enseignement supérieur | Taux de recommandation : 9.0/10 > > **Avantages**: I have been using it for 5 years, setting up the account was easy. All I had to do is prove my identity and physical address. There are so many different currency account I could open, also jars to keep aside for saving some money. > > **Inconvénients**: The UI has some lag and loading or buffering issues. Cross border transactions sometimes take much time than anticipation, the digital card limit is now just three, it should be increased. > > For sending money without taking hassles from conventional banks, Wise is the most choice affordable and reliable choice. But need to increase card number limit. ----- ### "If money lost they won't help" — 1.0/5 > **Ole** | *16 août 2026* | Rédaction et correction | Taux de recommandation : 0.0/10 > > **Avantages**: Virtual card, option to keep it in the mobile app. Other than that there are not much advantages at least in comparison with competitors. > > **Inconvénients**: I travel frequently, and I signed up for Wise because I needed a virtual card that I could use while traveling abroad without having to rely on physical cards. I funded my Wise account specifically for this purpose. Unfortunately, I became disappointed with Wise within the very first week of using it. While traveling abroad, I used my Wise virtual card to purchase a bus ticket. I specifically paid extra for a more expensive fare that allowed cancellation and a refund. My travel plans later changed, so I cancelled the ticket and requested the refund I had paid extra to be entitled to. The bus company refused to refund me. I contacted Wise for help with the dispute. Wise did essentially nothing to resolve the problem. Instead, what followed was a stressful, multi-day exchange involving numerous emails, questions, and repeated requests for documentation — including documentation that the bus company itself refused to provide me. In the end, Wise did not help me recover the money. The amount involved was only about $20. That is less than 1% of my monthly travel budget, so financially I could simply forget about it. I am writing this review because of what this experience tells me about Wise, not because losing $20 is a serious financial problem for me. I am a U.S. resident and have used several American financial institutions over the years, including Wells Fargo and Charles Schwab. I also use PayPal. Occasionally, I have had disputes with merchants. In my experience, banks and other payment services have generally made the dispute process straightforward and have helped resolve these situations quickly and effectively. My experience with Wise was completely different. That is what destroyed my confidence in the service. If Wise cannot effectively help me with a merchant dispute involving just $20, why should I trust them with substantially larger amounts of my money? What happens if one day my card details are stolen and hundreds or thousands of dollars disappear? Based on this experience, I no longer have confidence that Wise would protect me or effectively help resolve the problem. For a financial service, trust is everything. Wise lost mine during my first week of using it. I cannot recommend Wise. Once I withdraw the remaining money from my account, I intend to stop using the service and find a virtual card from another financial institution or payment provider that I can actually trust when something goes wrong. > > Awful awful experience overall. I regret very much that I trust it this financial institution. For now I'm looking for alternatives. ----- ### "This is an unreliable neobank with no proper customer support" — 1.0/5 > **Sergiy** | *30 juillet 2026* | Logiciels | Taux de recommandation : 0.0/10 > > **Avantages**: Not the most convenient, but a simple and fast interface for remote payment processing. The key convenience is the ability to conduct business without leaving home or office. > > **Inconvénients**: This is an unreliable neobank with no proper customer support. They can freeze your account at any time, demand documents, and their incompetent employees, along with their imperfect corporate client relations mechanism, can jeopardize your business at any time. My company has had accounts frozen multiple times. After lengthy investigations, the information somehow reached competent employees, and we received unblocking and an apology from the neobank. Recently, after yet another attempt to create an account for my company in another EU country, one of their employees decided I was doing something illegal with the company's legal structure and began blocking and removing FlawlessGroup from service, a company that has been operating reliably for four years and holds trademarks and patents for its software code. These are extremely unreliable people who don't deserve your efforts or trust. > > Terrible service with incompetent support. They don't understand the client's profile and make bogus requests for data without bothering to understand. It feels like their support team is overloaded and doesn't have the capacity to be a REAL PARTNER for the company on the platform. Their attitude is superficial. You can't trust this neobank. You'll be constantly at risk of having your account closed at any moment. ----- ### "Hassle free international expenses" — 5.0/5 > **Utilisateur vérifié** | *19 février 2026* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: It's easy to use, has good fees for currency exchange and it is a well known platform, which means that a lot of colleagues also use it. Also the API makes it easy to connect to other services. > > **Inconvénients**: Sometimes the UI bothers me with unecessary stuff that I'll never use. It would be better if it was a little cleaner. > > I've been using it as my main payment platform outside my home country. It is connected to my own expenses management platform, which makes it really easy to track expenses. ----- Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/1016836/wise?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/1016836/wise) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées