--- description: SuperOps : qu'en pensent les utilisateurs ? Lisez les avis clients sur SuperOps, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SuperOps - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'infogérance](/directory/30921/msp/software) > [SuperOps](/software/1017782/superopsai) # SuperOps Canonical: https://www.capterra.lu/software/1017782/superopsai Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/1017782/superopsai?page=2) > Plateforme PSA-RMM pour les prestataires d'infogérance. > > Conclusion : 65 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 65 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: SuperOps ## Contexte commercial - **À partir de**: 79,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Arabie saoudite, Argentine, Arménie, Australie, Autriche, Azerbaïdjan, Bahreïn, Bangladesh, Belgique, Bhoutan, Biélorussie, Bolivie, Bosnie-Herzégovine et 174 de plus ## Fonctionnalités - Accès et contrôle à distance - Alertes/Notifications - Automatisation des processus et flux de travail - Dépannage - Déploiement automatique des patchs - Facturation - Gestion de projets - Gestion des accords de service - Gestion des contrats/licences - Gestion des correctifs - Gestion des documents - Gestion des flux de travail - Gestion des problèmes - Gestion des ressources informatiques - Gestion des stratégies - Gestion des tickets de support - Gestion des tâches - Logiciels d'expérience client - Mesure des performances - Modèles - Monitoring réseau - Planification - Portail libre-service - Rapports et statistiques - Rapports informatiques - Real-Time Monitoring - Suivi des ressources - Suivi des serveurs - Suivi du temps et des dépenses - Surveillance et gestion à distance - Tableau de bord ## Intégrations (4 au total) - ScreenConnect - Splashtop - TeamViewer ONE - Xero ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels d'infogérance](https://www.capterra.lu/directory/30921/msp/software) ## Catégories connexes - [Logiciels d'infogérance](https://www.capterra.lu/directory/30921/msp/software) - [Logiciels RMM (Remote Monitoring and Management)](https://www.capterra.lu/directory/31715/remote-monitoring-and-management-software/software) - [Gestion informatique](https://www.capterra.lu/directory/10001/it-management/software) - [Logiciels de PSA (Professional Services Automation)](https://www.capterra.lu/directory/16/professional-services-automation/software) - [Gestion des correctifs](https://www.capterra.lu/directory/10017/patch-management/software) ## Logiciels similaires 1. [N-central](https://www.capterra.lu/software/13803/n-central) — 4.2/5 (253 reviews) 2. [Cove Data Protection](https://www.capterra.lu/software/163343/backup-and-recovery) — 4.6/5 (373 reviews) 3. [N-sight RMM](https://www.capterra.lu/software/163344/n-sight) — 4.3/5 (198 reviews) 4. [Syncro](https://www.capterra.lu/software/207618/syncro) — 4.6/5 (148 reviews) 5. [IT Glue](https://www.capterra.lu/software/170401/itglue) — 4.6/5 (338 reviews) ## Avis ### "Loving the Simplicity and Power of SuperOps" — 5.0/5 > **Nacho** | *28 juin 2025* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: I’ve worked with many platforms, but few have impressed me as much as SuperOps. What truly sets it apart is its thoughtful design and relentless focus on user experience. Every feature feels like it was built with the technician in mind—intuitive, efficient, and genuinely helpful. > > **Inconvénients**: No platform is perfect. If I had to point out one area for improvement, it would be the limited customization options in certain modules. As someone who values flexibility and tailored workflows > > Working with SuperOps has been a game-changer in how we manage and deliver IT services. From day one, the platform impressed me with its clean interface, intuitive workflows, and powerful automation capabilities. Balance between simplicity and depth—you get robust functionality without the usual complexity. The onboarding was smooth, the support team is responsive, and the product continues to evolve in meaningful ways. ----- ### "Great product and dedicated team" — 5.0/5 > **Matt** | *6 mai 2025* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Consolidating everything into a single pane of glass. My technicians have all the necessary tools and information readily available. > > **Inconvénients**: The product has only improved with time. Although there were some outages initially, the current uptime and reliability are exceptional. > > SuperOps has significantly streamlined our operations, saving us a lot of time and boosting our productivity. With the introduction of the new contracts and timesheets modules, I can now make informed decisions regarding my clients and technician scheduling. The support team at SuperOps is incredibly helpful; their tech support is top-notch, and our account manager maintains regular contact, ensuring we have everything we need. ----- ### "Pretty good, could use some improvement" — 3.0/5 > **John** | *8 mai 2025* | Informatique et sécurité réseau | Taux de recommandation : 7.0/10 > > **Avantages**: It's pretty good on the desktop, mostly functions although there are always little quirks like emails not formatted properly and such that do annoy me. > > **Inconvénients**: The phone app is really poor. It doesn't format emails properly on iOS, and never really seems to progress or improve. > > Overall it has not been a bad experience, I moved from Atera to SuperOps and it has definitely been a better experience than it was with Atera. Also Atera is an Israel company and I consider that to be a considerable risk at the moment given Mossad are known to spy through any and all means, I just can't expose my customers to that risk. ----- ### "Innovative and Rapid, yet Fully-Supported and Realized Development" — 5.0/5 > **Chase** | *27 juin 2025* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: SuperOps is constantly adding new, innovative features. They definitely look forward to the future, which is super important to think about in the MSP space. The platform is quickly getting better and better, with commonly requested features actually getting added fairly quickly. And these features are debugged and ready to go. Other platforms may "release" new "features", but they never work as intended. SuperOps' features really do\! > > **Inconvénients**: I would love some more documentation from SuperOps. They develop quite quickly and everything works pretty well right off the bat, but if they could explain some of the configuration settings in more depth and show you more ways on how to use the platform, that would be really nice. Still, I've gotten by just fine with the documentation they do have in combination with their support team. > > We had a fantastic onboarding experience. The account manager really cared about our success moving to this new platform for our RMM and ticketing needs, and we had countless onboarding sessions with a SuperOps engineer to discuss our particular needs and put them in action. Support is quick and helpful, and I'm finding new ways to use SuperOps every day\! It can do a lot more than they even advertise, especially with all of their automations and API. But it is also great right out of the box with default settings and features, so it is a win-win for everyone really. ----- ### "SuperOps sets the MSP standard" — 5.0/5 > **Joseph** | *27 juin 2025* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Workflow and efficiency. I can juggle 3-5 tickets at a time for remote sessions without confusion. Widgets customize my home view and the chat system implementation has really helped day to day productivity. > > **Inconvénients**: Invoicing could be streamlined a little more. Adding items/labor charges has to be done one by one. Sometimes you have to save the invoice changes between every line instead of bulk adding different items. > > We moved off of another MSP and onto SuperOps over a year ago and I love it. No over-saturation of 'our service can do this, that, everything' and more focus on the tools and ticketing system that are the primary tools needed to better help our clients. ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/1017782/superopsai?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/1017782/superopsai) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pl | | ----- ## Données structurées