--- description: DealerClick : qu'en pensent les utilisateurs ? Lisez les avis clients sur DealerClick, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DealerClick - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour concessionnaires automobiles](/directory/20005/auto-dealer/software) > [DealerClick](/software/10182/dealerclick) # DealerClick Canonical: https://www.capterra.lu/software/10182/dealerclick Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/10182/dealerclick?page=2) > Plateforme de gestion qui permet aux concessionnaires automobiles de gérer l'historique des véhicules, l'inventaire, les dossiers des clients, les leads, la paie et plus encore. > > Conclusion : 16 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise DealerClick ? Plateforme sur le cloud conçue pour aider les concessionnaires automobiles à gérer l'historique des véhicules, l'inventaire, les dossiers des clients, les prospects, la comptabilité, la paie et plus encore. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 16 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 50% | (5/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: DealerClick - **Fondé**: 1989 ## Contexte commercial - **À partir de**: 695,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Base de données de contacts - Comptabilité - Gestion des documents - Gestion des espaces de vente - Gestion des stocks - Gestion du financement - Service clientèle - Suivi de location ## Ressources d'aide - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels pour concessionnaires automobiles](https://www.capterra.lu/directory/20005/auto-dealer/software) ## Logiciels similaires 1. [Carsforsale.com](https://www.capterra.lu/software/178449/carsforsale) — 4.6/5 (2363 reviews) 2. [AutoManager](https://www.capterra.lu/software/2058/deskmanager) — 4.9/5 (238 reviews) 3. [DealerCenter](https://www.capterra.lu/software/71935/dealercenter) — 4.9/5 (1479 reviews) 4. [Frazer](https://www.capterra.lu/software/34553/frazer-auto-dealer-software) — 4.7/5 (150 reviews) 5. [Scan123](https://www.capterra.lu/software/126440/scan123) — 4.5/5 (62 reviews) ## Avis ### "Decent Software" — 3.0/5 > **Madeline** | *22 novembre 2018* | Automobile | Taux de recommandation : 8.0/10 > > **Avantages**: This software is easy to use and provide the basic functionality you need to manage a dealership. The data collection process is clear and concise. > > **Inconvénients**: I found the software a bit buggy, however I have not recently used it so hopefully some of these kinks have been worked out. The customer service also was not very helpful when we would call with what should be basic questions. ----- ### "Decent for a small dealer" — 5.0/5 > **Albert** | *7 décembre 2023* | Automobile | Taux de recommandation : 8.0/10 > > **Avantages**: I have been using the 2.0 browser-based version. I myself used to work at DealerClick but later opened my own dealership. - It works well for keeping track of my inventory, my repairs, mileage, documents, pictures, appraising cars I'm interested in, and printing out documents I need for a retail sale. - It's super easy to use, I can login on my phone and it runs super fast even when I'm in some remote yard with slow internet. - I can send texts to my old customers through the system just like I would on my iPhone. I can even use emojis, templates, schedule it... - It's about 10x cheaper than any other software given the same functionalities. > > **Inconvénients**: - The fact that it's cheap means the team is small. If you ask for something complex you have to be patient and consistently follow up to make sure it gets done. - The old 1.3 version was buggy. Though over the years they made it more reliable, I prefer the 2.0. I have the functions I need and non of the hassles. - I still caution against getting the Desktop version unless you have an IT guy. The Cloud version is maintained by the company so you won't run into issues. - Dot-matrix printers need to be setup manually. I suggest using a laser printer. > > As a user, the hardest part was getting my login setup. The rest was familiar. I have had little need to ask for any assistance. ----- ### "They will promise the world and deliver on nothing." — 1.0/5 > **Justin** | *18 juillet 2018* | Automobile | Taux de recommandation : 0.0/10 > > **Avantages**: The only pro to this software is that once you purchase it they will stop calling you. Once we made the purchase they disappeared. We have been promised refunds from customer support because he admitted there were major issues. The sales rep was upset that closed the deal and would not pay him commission on the sale so he refused to service our account. My dealership was left in the dark. I called customer support multiple times and have spoke and him multiple times. Each time he would tell us what we wanted to hear, then put us on the phone with other customer agent so they could continue to try to sell us again. They do not listen at all and do not keep notes in a CRM because every time I call in it is the same thing. They claim reports Can be run. This is not true unless you want very basic reports that mean nothing. The system looks like it is from the early 90's. You have to unwind deals to add an additional cost such as an extra expense that needed billed afterwards. The company is only 3 employees. Their new sales rep is a young guy who admitted to me on the phone that the entire situation was messed up and he would help the best he could. I truly believed this kid, and I would bet he quit ir ended up getting fired because I have not been able to reach him since. > > **Inconvénients**: They do not offer real support. You should just use YouTube. Their system can';t integrate with many other solutions a normal dealership would use. I have been calling for customer support for Over a year, he last told us our check was in the mail which has been a consistent lie. It's been over a year, the check was in the mail, the wire was being process, and our card was being reversed time after time again. . > > I learned that even though you think you are dealing with the owner of a company it does not mean you will not be ripped off and taken advantage of. Working with this company has been a nightmare. ----- ### "Great DMS program\!\!\!" — 5.0/5 > **Jessica** | *6 mars 2017* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to work > > **Inconvénients**: Nothing > > I have had this program since 2016 and I've been happy with everything. The program is easy to learn and work. Great customer service. ----- ### "Nice software for BHPH" — 4.0/5 > **Cheyenne** | *2 novembre 2021* | Vente au détail | Taux de recommandation : 6.0/10 > > **Avantages**: All of the options for buy here pay here tracking, as well as additional loan information etc. > > **Inconvénients**: The ease of use is a bit difficult, especially in specific loan situations. There isn't much "wiggle room" for payment changes. > > So far not a bad way to keep track of our loans. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/10182/dealerclick?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/10182/dealerclick) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées