---
description: Cloud Call Center Solution : qu'en pensent les utilisateurs ? Lisez les avis clients sur Cloud Call Center Solution, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cloud Call Center Solution - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de centre d'appel](/directory/30007/call-center/software) > [Cloud Call Center Solution](/software/1018436/call-center-software)

# Cloud Call Center Solution

Canonical: https://www.capterra.lu/software/1018436/call-center-software

> La solution Cloud Call Center offre une communication client omnicanal.
> 
> Conclusion : 0 utilisateurs lui ont donné la note de \*\*\*\*. Figure au meilleur classement pour **Qualité générale**.

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## Présentation

### Qui utilise Cloud Call Center Solution ?

Call Centers, Centre d'appels, Entreprises de télécommunications

## À propos de l'éditeur

- **Société**: Office24by7
- **Fondé**: 2011

## Contexte commercial

- **À partir de**: 0,00 ₹
- **Type de licence**:  (Version gratuite disponible) (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Inde

##  Fonctionnalités

- Enregistrement des appels
- Gestion des contacts
- Gestion des listes d'attente
- IVR
- Journalisation des appels
- Logiciels d'expérience client
- Rapports et analyses
- Routage des appels
- Scripts d'appel
- Suivi des appels
- Tableau de bord
- Transfert d’appel

## Intégrations (6 au total)

- Knowlarity
- Plivo
- Salesforce Platform
- Twilio
- Vonage Business Communications
- Zoho CRM

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)

## Category

- [Logiciels de centre d'appel](https://www.capterra.lu/directory/30007/call-center/software)

##  Logiciels similaires

1. [Ringover](https://www.capterra.lu/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.capterra.lu/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.capterra.lu/software/29589/callcenternow) — 4.8/5 (314 reviews)
4. [Readymode](https://www.capterra.lu/software/136728/readymode) — 4.6/5 (136 reviews)
5. [Nextiva](https://www.capterra.lu/software/175788/nextiva) — 4.6/5 (914 reviews)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/1018436/call-center-software)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/236035/Call-Center-Software/> |
| en-AE | <https://www.capterra.ae/software/1018436/call-center-software> |
| en-AU | <https://www.capterra.com.au/software/1018436/call-center-software> |
| en-CA | <https://www.capterra.ca/software/1018436/call-center-software> |
| en-GB | <https://www.capterra.co.uk/software/1018436/call-center-software> |
| en-IE | <https://www.capterra.ie/software/1018436/call-center-software> |
| en-IL | <https://www.capterra.co.il/software/1018436/call-center-software> |
| en-IN | <https://www.capterra.in/software/1018436/call-center-software> |
| en-NZ | <https://www.capterra.co.nz/software/1018436/call-center-software> |
| en-SG | <https://www.capterra.com.sg/software/1018436/call-center-software> |
| en-ZA | <https://www.capterra.co.za/software/1018436/call-center-software> |
| fr | <https://www.capterra.fr/software/1018436/call-center-software> |
| fr-BE | <https://fr.capterra.be/software/1018436/call-center-software> |
| fr-CA | <https://fr.capterra.ca/software/1018436/call-center-software> |
| fr-LU | <https://www.capterra.lu/software/1018436/call-center-software> |

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