17 ans à aider les entreprises luxembourgeoises
à choisir le meilleur logiciel

Description de Beyonk

Beyonk Group fournit un logiciel de réservation simple, puissant et facile à utiliser pour l'industrie du tourisme et des loisirs.

Des milliers de prestataires d'activités, de sites touristiques, de circuits et d'évènements de toutes tailles utilisent Beyonk pour vendre, gérer et développer leur activité en ligne. Beyonk a pour vocation de créer l'expérience de réservation la plus transparente possible, tout en fournissant tous les outils, fonctionnalités et reportings nécessaires pour optimiser votre activité, notamment en réduisant les tâches administratives, en augmentant les ventes de billets et en donnant satisfaction à vos clients.

Qui utilise Beyonk ?

Toute entreprise de tourisme et de loisirs qui vend des billets. L'éditeur travaille avec des prestataires d'activités, des organisateurs de visites, de sites touristiques, de musées, d'évènements, de festivals et de cours.

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Avis sur Beyonk

Note moyenne

Note globale
4,8
Facilité d'utilisation
4,8
Service client
5,0
Fonctionnalités
4,5
Rapport qualité-prix
4,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trouver les avis classés par note

5
84%
4
14%
3
1%
1
1%
Mary
Manager (R.-U.)
Agriculture, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alpaca experience

5,0 il y a 5 mois

Commentaires : Great experience
Always checks if we are happy and good listener to takeaway and see what can be developed

Avantages :

Easy to follow in areas of holding information

Inconvénients :

Calendar can’t be used to enter other information IE staff holiday; delivery of stock etc

Réponse de l'équipe de Beyonk

il y a 4 mois

Hi Mary, Thank you for your wonderful review! Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses so I'm glad to see this has been your experience. We'll be taking onboard your feedback surrounding the calendar function and investigate how we can expand its utility feature set to accommodate items such as this.

Christopher
Director of Visitor Services (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Better than Eventbrite for our small museum

5,0 il y a 6 mois

Commentaires : The simplicity of the interface is an important factor for whether or not we enjoy working with a solution on the back end. Language and menus are easily understandable, and reports are easier to locate and understand than other products we have used.

Avantages :

I find it much easier to use than Eventbrite in the way of setting up events, creating various tickets, etc., along with lower rates for the service. Customer service feels personalized, and staff are very open to suggestions for product improvement. It doesn't feel like I'm dealing with a huge corporation.

Inconvénients :

The product is still being developed, and a Beyonk app has not yet been released (although staff says it's on the way).

Réponse de l'équipe de Beyonk

il y a 4 mois

Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments.

Alfie
Favourite Employee (R.-U.)
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alfie's Review

3,0 il y a 2 ans

Avantages :

The software is easy to learn how to use and quite easy to use.

Inconvénients :

the fact that it doesn't inform you when a customer hasn't received a confirmation email.

Réponse de l'équipe de Beyonk

il y a 2 ans

Hi Alfie, and sorry to hear you're having problems not knowing if customers haven't received emails. In developing the Beyonk technology, we have taken a lot of care to ensure our booking confirmations have a very high success rate. In some cases, however, where customers may have a very rigorous filter on their emails which sends them to spam, there's very little we - or any other booking software - can do about that, nor would anyone be able to tell if that has happened. On occasions when the customer might make a mistake on their email address, we can activate a double verification process on your account to eradicate that, and we will be in touch with you directly about that. I hope this latter solution will help rectify the problem, and as ever we're happy to help with any other issue you may have. All the best, The Beyonk Team.

Mirza
owner (Suisse)
Secteur maritime, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Efficient and Fair: A Stellar Review of Beyonk

5,0 il y a 4 mois

Commentaires : Fair and efficient with cost-effective operations

Avantages :

I am very satisfied with Beyonk, especially appreciating the absence of initial costs to get started, which is a significant advantage over other providers. The fees are minimal in comparison, making it economically appealing. The system itself is user-friendly and straightforward to operate, which I highly value. I would definitely recommend Beyonk to others. Additionally, their fairness in fee structure is commendable; they don't charge exorbitant percentages like some comparable services. This allows us to keep our prices low and reasonable for our customers, maintaining a rational cost structure. Overall, Beyonk stands out as a fair and efficient service provider. The customer service is perfect!!!

Inconvénients :

everything is good. I am very satisfied with beyonk

Réponse de l'équipe de Beyonk

il y a 4 mois

Hi Mirza, Thank you for your absolutely Stellar review! Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses at an industry-breakthrough price so I'm glad to see this has been your experience.

Amy
Events Coordinator (É.-U.)
Événementiel, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Simple and easy to use

5,0 il y a 5 mois

Commentaires : It has been a smooth process since we started. There have been a few things that we wished Beyonk provided and within a short time I am notified that they offer it now. That has been great that they are always listening to customers needs and provide it in a timely manner.

Avantages :

The simplicity is the best part of Beyonk as well as the customer service. We went from a very complicated booking company to Beyonk and was blown away at how simple it is to set up and use.

Inconvénients :

The only think I don't like is that we were assigned an account manager in the UK and I find that very hard to reach out to a person with that much of a time difference. The US rep that helped get us going has been wonderful and helps us anytime we need it. I would definitely recommend Beyonk.

Réponse de l'équipe de Beyonk

il y a 4 mois

Thankyou for your feedback. We are always aiming to improve and simplify our software. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments.