--- description: Deep Talk : qu'en pensent les utilisateurs ? Lisez les avis clients sur Deep Talk, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Deep Talk - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de satisfaction client](/directory/30541/customer-satisfaction/software) > [Deep Talk](/software/1026391/deep-talk) # Deep Talk Canonical: https://www.capterra.lu/software/1026391/deep-talk Page: 1 / 2\ Suivant: [Next page](https://www.capterra.lu/software/1026391/deep-talk?page=2) > Analyse de données textuelles et conversationnelles à l'aide de modèles de deep learning en tant que service. > > Verdict: Rated **4.8/5** by 12 users. Top-rated for **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Deep Talk ? Analysez les données textuelles provenant de plusieurs sources à l'aide de modèles d'IA avancés, sans recruter une équipe de science des données. Idéal pour : Les propriétaires de produits et les équipes de services aux consommateurs qui souhaitent analyser les données des consommateurs pour améliorer la satisfaction de ces derniers. ## Quick Stats & Ratings | Metric | Notation | Detail | | **Note globale** | **4.8/5** | 12 Avis | | Simplicité | 4.8/5 | Based on overall reviews | | Support client | 4.6/5 | Based on overall reviews | | Rapport qualité-prix | 4.8/5 | Based on overall reviews | | Fonctionnalités | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Deep Talk ## Commercial Context - **À partir de**: 90,00 $US - **Type de licence**: (Essai gratuit) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000 - **Deployment & Platforms**: Cloud, SaaS, web - **Langues**: allemand, anglais, espagnol, français, portugais, portugais brésilien, portugais européen - **Available Countries**: Afrique du Sud, Albanie, Allemagne, Andorre, Argentine, Australie, Autriche, Belgique, Biélorussie, Bolivie, Bosnie-Herzégovine, Brésil, Bulgarie, Canada, Chili, Chypre, Colombie, Croatie, Danemark, Espagne and 53 more ## Fonctionnalités - Analyse de texte - Analyse des sentiments - Analyse des tendances - Analyse prédictive - Analyse visuelle - Data discovery - Enquêtes et feedback - Extraction de données - Gestion des commentaires - Importation et exportation de données - Machine learning - Marquage - Prise en charge de plusieurs langues - Rapports et analyses - Recherche/Filtre - Segmentation de la clientèle - Structure des enquêtes de Net Promoter Score (NPS) - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations - Visualisation de données ## Integrations (5 total) - Google Sheets - Intercom - SurveyMonkey - Typeform - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Chat ## Category - [Logiciels de satisfaction client](https://www.capterra.lu/directory/30541/customer-satisfaction/software) ## Catégories connexes - [Logiciels de satisfaction client](https://www.capterra.lu/directory/30541/customer-satisfaction/software) - [motivation des collaborateurs](https://www.capterra.lu/directory/30817/employee-engagement/software) - [Logiciels d'analyse de données](https://www.capterra.lu/directory/31077/data-analysis/software) - [Logiciels d'intelligence artificielle](https://www.capterra.lu/directory/30938/artificial-intelligence/software) - [Fouille de textes (test mining)](https://www.capterra.lu/directory/30933/text-mining/software) ## Logiciels similaires 1. [OpenText Analytics Cloud](https://www.capterra.lu/software/177019/opentext-analytics-suite) — 5.0/5 (1 reviews) 2. [Sphinx iQ3](https://www.capterra.lu/software/124250/survey-shaker) — 4.4/5 (5 reviews) 3. [MonkeyLearn](https://www.capterra.lu/software/166580/monkeylearn) — 4.3/5 (4 reviews) 4. [Cauliflower](https://www.capterra.lu/software/210253/cauliflower) — 4.9/5 (12 reviews) 5. [Wolfram Mathematica](https://www.capterra.lu/software/171048/wolfram-mathematica) — 4.6/5 (169 reviews) ## Avis ### "DeepTalk tells you what your data is really saying vs what you want it to say. Invaluable tool." — 5.0/5 > **David** | *9 mai 2022* | Marchés boursiers | Recommendation rating: 10.0/10 > > **Avantages**: I don investment research and I am able to feed it FOMC minutes, statements, speeches, etc. I can feed it earnings calls or anything really. It does a great job of breaking down what is being said and showing the trend over time plus so much more. I have been using it a lot and find new insight every day. > > **Inconvénients**: this space is relatively new so I am not sure what it is lacking. The only thing it needs is an API, but I knew that coming in and it should be released to us in the next 3-6 weeks, so I dont look at it as a con. > > I have loved it. Really cool, interesting, and incredibly useful data analysis. I am using it for economic and market analysis. This is taking parts of my process to a different level. And the graphics are next level as well so they make reports looks great. ----- ### "Test your machine learning ideas quickly and easily" — 4.0/5 > **Paul** | *23 mai 2022* | Production audiovisuelle | Recommendation rating: 8.0/10 > > **Avantages**: If you have some data and a problem to solve then Deep Talk is an excellent way of testing if machine learning and NLP can add value. It "understands" your data much more readily than other systems I've used and then provides a pipeline to running inference models without complex machine learning engineering. > > **Inconvénients**: Once you've reaped that automatic benefits of Deep Talk from your data and your problem set there is no clear path forward. Typically in machine learning you establish a baseline and then iterate, through data and code, on improving that score. With Deep Talk I don't know see how this is possible as there is no export to code or export to another more customisable machine learning platform. > > Excellent, more companies should be testing if the data and problems they have can be enhanced with machine learning. Deep Talk makes this easy. ----- ### "Experience using this Machine Learning Platform for clustering the Wine review dataset" — 4.0/5 > **Fnu** | *5 avril 2022* | Conseil en gestion | Recommendation rating: 7.0/10 > > **Avantages**: Topics and Subtopics related connection, Time series of the graph, Unburst chart and many more functionalities. Ease of use and User experience, easy to create projects and classify and train the model. > > **Inconvénients**: The tool also analyzed the additional column input with the dataset which gave additional analysis for user city, manufacturer, Id, categories, etc. but they were not that refined charts, thus it was ignored for my analysis in the project. In my view, the software can further improve to understand multiple columns of data and give a proper analysis of additional columns of data. The representation of the charts for these dataset were of negligible use. The additional columns should be used to aid in the primary analysis, which I found was lacking in this platform > > I had quite nice experience with the tool. I was able to generate useful visualizations and draw actionable insights along with deriving key insights from the project results, however, I had to navigate to another platform for using sentiment analysis for the same dataset. so it was a learning experience using this platform with the provided features but also had to use more tool for doing Sentiment analysis that helped me to quickly understand the metrics for positive, negative and neutral reviews. ----- ### "Flexible data analysis tool" — 5.0/5 > **Mini** | *1 décembre 2023* | Appareils médicaux | Recommendation rating: 10.0/10 > > **Avantages**: Deep Talk provides me with a lot of option of platforms that can be connected like hubspot, Zendesk etc. it also displays great infographics to help me properly visualize the data. > > **Inconvénients**: Its a very useful and valuable tool for me. ----- ### "Make sense of unstructured data" — 5.0/5 > **Kejda** | *18 mai 2022* | Marketing et publicité | Recommendation rating: 9.0/10 > > **Avantages**: It works well at extracting insights from unstructured text for sentiment analysis and topic clustering > > **Inconvénients**: Relative lack of integrations — currently must import my data as CSV ----- Page: 1 / 2\ Suivant: [Next page](https://www.capterra.lu/software/1026391/deep-talk?page=2) ## Links - [View on Capterra](https://www.capterra.lu/software/1026391/deep-talk) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data