--- description: BigContacts : qu'en pensent les utilisateurs ? Lisez les avis clients sur BigContacts, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BigContacts - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion des contacts](/directory/30016/contact-management/software) > [BigContacts](/software/102669/bigcontacts) # BigContacts Canonical: https://www.capterra.lu/software/102669/bigcontacts Page : 1/9\ Suivant: [Page suivante](https://www.capterra.lu/software/102669/bigcontacts?page=2) > Une solution de gestion des contacts et d'e-mail marketing abordable pour les petites entreprises. Capturez plus de leads. Convertissez plus de ventes. Fidélisez vos clients. > > Conclusion : 205 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise BigContacts ? BigContacts propose une solution intégrée de gestion des contacts et d'e-mail marketing conçue exclusivement pour les petites entreprises. Rationalisez votre organisation et développez votre entreprise \! ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 205 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: BigContacts - **Fondé**: 2006 ## Contexte commercial - **À partir de**: 9,99 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Allemagne, Argentine, Australie, Bolivie, Brésil, Chili, Colombie, Fidji, Guam, Guyana, Guyane française, Kiribati, Micronésie, Nauru, Nouvelle-Calédonie, Nouvelle-Zélande, Palaos, Papouasie-Nouvelle-Guinée, Paraguay et 22 de plus ## Fonctionnalités - Accès mobile - Base de données de contacts - Contacts partagés - Distribution de leads - Gestion des campagnes - Gestion des contacts - Gestion des e-mails - Gestion des flux de travail - Gestion des leads - Gestion des pipelines - Gestion des tâches - Gestion du pipeline de ventes - Importation et exportation de données - Lead nurturing - Rapports de ventes - Rapports et analyses - Recherche/Filtre - Saisie de leads - Segmentation - Segmentation de leads - Suivi des interactions - Système de calendrier et de rappel - Tableau de bord d'activités - Third-Party Integrations - e-mail marketing ## Intégrations (10 au total) - ActiveCampaign - Campaign Monitor by Marigold - FreshBooks - Google Calendar - HubSpot Marketing Hub - LinkedIn for Business - Mailchimp - Microsoft Outlook - Twitter/X - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support 24/7 (réponse directe) - Chat ## Category - [Gestion des contacts](https://www.capterra.lu/directory/30016/contact-management/software) ## Catégories connexes - [Gestion des contacts](https://www.capterra.lu/directory/30016/contact-management/software) - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) - [Gestion des leads](https://www.capterra.lu/directory/30017/lead-management/software) - [Logiciels de SFA (Sales Force Automation)](https://www.capterra.lu/directory/12/sales-force-automation/software) - [Logiciels d'analyse prédictive](https://www.capterra.lu/directory/32276/predictive-lead-scoring/software) ## Logiciels similaires 1. [EngageBay CRM](https://www.capterra.lu/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 2. [Freshsales](https://www.capterra.lu/software/155563/freshsales) — 4.5/5 (621 reviews) 3. [Gold-Vision CRM](https://www.capterra.lu/software/133582/gold-vision-crm) — 4.6/5 (131 reviews) 4. [Thryv](https://www.capterra.lu/software/156926/thryv) — 4.2/5 (505 reviews) 5. [Nimble](https://www.capterra.lu/software/123032/nimble) — 4.4/5 (1868 reviews) ## Avis ### "Good package for beginners" — 4.0/5 > **James** | *17 décembre 2018* | Services financiers | Taux de recommandation : 8.0/10 > > **Avantages**: had it from the start so for me the price > > **Inconvénients**: limited API interface, i would like to see full mailchimp interation for example > > Does the job i need it do, and you guys give me a good service for peanuts, so cant say anything negative ----- ### "Ease of Use" — 5.0/5 > **dona** | *19 novembre 2019* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: Scheduling tasks for yourself or others. Historical data of contacts with your clients, whether it was a phone call, email, meeting and attachments, even the direct marketing campaign for those special offers to all or some clients. Ability to enter social media information. Ability to see the daily, weekly, monthly calendar for your entire team. Basic or Custom reports. > > **Inconvénients**: No place to enter time (duration of a call). No way to click on the client's twitter, facebook or linkedin feed. Ability to look up a contact via telephone number. > > Having one place for customer information whether it was a completed or pending sale, billing or repair issues, and the scheduling of tasks is HUGE - it makes it easy for the remote workers. Attachements are shown separately. Connecting with Quickbooks. ----- ### "So far the better CRM" — 3.0/5 > **David** | *27 janvier 2010* > > **Avantages**: for the past four years we have used Zoho,Oprius,Bartchbook. Bigcontacts seems to be the easier one to pull reports, the contacts info has all the email,tasks,notes right in one place making it easy for everyone to review what is going on with each customer. The non tech people that use it are not having a difficult time, that is one of the major reasons we switched. > > **Inconvénients**: We have a retail business, the marketing portion of bigcontacts lacks I was under that impression when I sing up I can send out thank you cards, and email follow ups but I had to sign up for vertical response so I have to double enter contact info to do all that.....pretty lame, Ive ask tech support about the integration but after after several emails Ive never got a straight response only that they are working with a vendor. I also wanted to up load a couple of list and some contacts maybe deputes, bigcontacts does not combine dupes...you have to fix everything on one list then up load it...if you have a new list it will over write the existing one....what???? > > easier than other CRM Ive used, the pricing is reasonable, but some things still needs alot of improvement, man I cant believe no one out their has something simple to use and actually works\!\!\! and does not cost an arm and a leg.... ----- ### "Ex-Salesforce.com user appreciates value of BigContacts" — 4.0/5 > **DEREK L** | *10 décembre 2019* | Appareils médicaux | Taux de recommandation : 8.0/10 > > **Avantages**: The BigContacts CRM System is pretty straightforward in terms of setup and implementation. Once you learn the basic rules in terms of setting up fields, etc. you can begin using the software with confidence. The videos are extremely helpful also. The price is one-third to one-fourth the cost of Salesforce.com. > > **Inconvénients**: There are a few features that are a little less intuitive and may require some help from support. If you can't find the right answer in the support materials or the videos they will get on the phone after you have placed a support request. This may take some time if it is off hours, but the response is always within a 24 hour window at the longest. > > I would definitely recommend BigContacts for ease of use, price, features, and value. ----- ### "Does the Job /Good value." — 4.0/5 > **Chris** | *5 août 2019* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Good value for cost per user. Like the web-based format and the customization options. > > **Inconvénients**: Reports could be better + mobile app would be nice. > > Great company, great service ----- Page : 1/9\ Suivant: [Page suivante](https://www.capterra.lu/software/102669/bigcontacts?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/102669/bigcontacts) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées