---
description: Smart CTI Connector : qu'en pensent les utilisateurs ? Lisez les avis clients sur Smart CTI Connector, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smart CTI Connector - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de centre d'appel](/directory/30007/call-center/software) > [Smart CTI Connector](/software/1026902/smart-cti-connector)

# Smart CTI Connector

Canonical: https://www.capterra.lu/software/1026902/smart-cti-connector

> Smart CTI Connector est un connecteur compatible Cisco, Avaya et Genesys qui fournit aux agents un accès à des informations client pertinentes.
> 
> Conclusion : 0 utilisateurs lui ont donné la note de \*\*\*\*. Figure au meilleur classement pour **Qualité générale**.

-----

## À propos de l'éditeur

- **Société**: NovelVox
- **Entreprise fondée en**: 2008

## Contexte commercial

- **Public cible**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Windows (sur site), Linux (sur site)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, États-Unis

##  Fonctionnalités

- Enregistrement des appels
- Gestion des contacts
- IVR
- Journalisation des appels
- Logiciels d'expérience client
- Routage des appels
- Scripts d'appel
- Suivi des appels
- Transfert d’appel

## Ressources d'aide

- Service client/e-mail
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de centre d'appel](https://www.capterra.lu/directory/30007/call-center/software)

##  Logiciels similaires

1. [CommPeak Dialer](https://www.capterra.lu/software/201709/commpeak-dialer) (0 reviews)
2. [Webex Suite](https://www.capterra.lu/software/733/webex) — 4.4/5 (7410 reviews)
3. [Zendesk Suite](https://www.capterra.lu/software/164283/zendesk) — 4.4/5 (4090 reviews)
4. [Freshdesk](https://www.capterra.lu/software/124981/freshdesk) — 4.5/5 (3470 reviews)
5. [Zoho Desk](https://www.capterra.lu/software/169505/zoho-desk) — 4.5/5 (2214 reviews)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/1026902/smart-cti-connector)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/248411/Smart-CTI-Connector/> |
| en-AE | <https://www.capterra.ae/software/1026902/smart-cti-connector> |
| en-AU | <https://www.capterra.com.au/software/1026902/smart-cti-connector> |
| en-CA | <https://www.capterra.ca/software/1026902/smart-cti-connector> |
| en-GB | <https://www.capterra.co.uk/software/1026902/smart-cti-connector> |
| en-IE | <https://www.capterra.ie/software/1026902/smart-cti-connector> |
| en-IL | <https://www.capterra.co.il/software/1026902/smart-cti-connector> |
| en-IN | <https://www.capterra.in/software/1026902/smart-cti-connector> |
| en-NZ | <https://www.capterra.co.nz/software/1026902/smart-cti-connector> |
| en-SG | <https://www.capterra.com.sg/software/1026902/smart-cti-connector> |
| en-ZA | <https://www.capterra.co.za/software/1026902/smart-cti-connector> |
| fr | <https://www.capterra.fr/software/1026902/smart-cti-connector> |
| fr-BE | <https://fr.capterra.be/software/1026902/smart-cti-connector> |
| fr-CA | <https://fr.capterra.ca/software/1026902/smart-cti-connector> |
| fr-LU | <https://www.capterra.lu/software/1026902/smart-cti-connector> |
| ja | <https://www.capterra.jp/software/1026902/smart-cti-connector> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Luxembourg aide des millions de professionnels à trouver le bon logiciel. Découvrez les avis, les notes et les listes exhaustives d'outils informatiques.","email":"info@capterra.lu","url":"https://www.capterra.lu/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.lu/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Smart CTI Connector","description":"Smart CTI Connector est un connecteur compatible Cisco, Avaya et Genesys qui fournit aux agents un accès à des informations client pertinentes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/abd966a7-58b3-42bb-a953-402336520957.jpeg","url":"https://www.capterra.lu/software/1026902/smart-cti-connector","@type":"SoftwareApplication","@id":"https://www.capterra.lu/software/1026902/smart-cti-connector#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.lu/#organization"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@type":"FAQPage","@id":"https://www.capterra.lu/software/1026902/smart-cti-connector#faqs","mainEntity":[]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels de centre d'appel","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"Smart CTI Connector","position":3,"item":"/software/1026902/smart-cti-connector","@type":"ListItem"}],"@id":"https://www.capterra.lu/software/1026902/smart-cti-connector#breadcrumblist"}]}
</script>