---
description: Lazada : qu'en pensent les utilisateurs ? Lisez les avis clients sur Lazada, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lazada - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'e-commerce](/directory/3/ecommerce/software) > [Lazada](/software/1028128/lazada)

# Lazada

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> Lazada est une plateforme d'e-commerce destinée aux pays d'Asie du Sud-Est, notamment Singapour, la Thaïlande, la Malaisie, le Vietnam et les Philippines.
> 
> Conclusion : 29 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Lazada ?

Fournisseurs et consommateurs d'e-commerce en Asie du Sud-Est

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **3.8/5** | 29 Avis |
| Simplicité | 4.0/5 | D'après l'ensemble des avis |
| Support client | 3.1/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.4/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.9/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Lazada
- **Entreprise fondée en**: 2012

## Contexte commercial

- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais, indonésien, thaï
- **Pays disponibles**: Indonésie, Malaisie, Philippines, Singapour, Thaïlande, Viêt Nam

##  Fonctionnalités

- Gestion des commandes

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)

## Category

- [Logiciels d'e-commerce](https://www.capterra.lu/directory/3/ecommerce/software)

##  Logiciels similaires

1. [Shopify](https://www.capterra.lu/software/83891/shopify) — 4.5/5 (6690 reviews)
2. [WooCommerce](https://www.capterra.lu/software/187800/woocommerce) — 4.5/5 (1042 reviews)
3. [Wix](https://www.capterra.lu/software/169007/wix) — 4.4/5 (10676 reviews)
4. [Squarespace](https://www.capterra.lu/software/143461/squarespace) — 4.5/5 (3398 reviews)
5. [TikTok](https://www.capterra.lu/software/1019949/tiktok) — 4.6/5 (637 reviews)

## Avis

### "Lazada Quick Way To Shop" — 5.0/5

> **Juvhel Jason** | *6 juin 2023* | Logistique et chaîne d'approvisionnement | Taux de recommandation : 10.0/10
> 
> **Avantages**: Its ease of use. Its quite amazing that despite its ease of access, the tool is still one of the most safe and secured online store.
> 
> **Inconvénients**: Its so easy to join that most scammers are not being screened properly.
> 
> Overall, I am very satisfied using Lazada.

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### "The Best Ecommerce Platform" — 4.0/5

> **Htet Htet** | *27 mai 2025* | Services et technologies de l'information | Taux de recommandation : 8.0/10
> 
> **Avantages**: There are a lot of items and you can buy and choose what ever you want. There are a lot of discounts products. Can order quickly and deliver shortly for some products. UI is easy to use.
> 
> **Inconvénients**: I hear that there are some issues about lazada. Some users receive wrong items , size and colors. I haven't about this issues.

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### "Lazada is the Worst" — 1.0/5

> **Patrick** | *4 avril 2025* | Services aux consommateurs | Taux de recommandation : 0.0/10
> 
> **Avantages**: Worst place to deal with. They will steal your money. Send you broken products and then not return or refund. They are in on it with the sellers. I would NEVER buy from Lazada. Worst, worst, customer service ever. You would think someone would be smart enough to figure this our by now.
> 
> **Inconvénients**: They are scammers and try to steal your money with broken products and then will decline your return, even you send in proof. And trying to talk with customer service is a total waste of time. Worst.
> 
> Worst online platform to deal with. Never buy thru them.

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### "All in one Ecommerce Website" — 4.0/5

> **Kyawt Sandar** | *23 mai 2025* | Gestion de l'enseignement | Taux de recommandation : 9.0/10
> 
> **Avantages**: There are a lot of items. a lot of discounts, a lot of electronic devices. can order easily . No waste time for outdoor shopping.
> 
> **Inconvénients**: I don't have many things about the Lazada shopping website. But sometines, we got wrong item (eg color, size ,etc..)

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### "Lazada Review" — 4.0/5

> **andrei** | *30 janvier 2025* | Urbanisme et architecture | Taux de recommandation : 8.0/10
> 
> **Avantages**: An endless amount of choices with products and services.
> 
> **Inconvénients**: Products may sometimes defective with sellers not giving a refund.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/1028128/lazada)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/249718/Lazada/> |
| en-AE | <https://www.capterra.ae/software/1028128/lazada> |
| en-AU | <https://www.capterra.com.au/software/1028128/lazada> |
| en-CA | <https://www.capterra.ca/software/1028128/lazada> |
| en-GB | <https://www.capterra.co.uk/software/1028128/lazada> |
| en-IE | <https://www.capterra.ie/software/1028128/lazada> |
| en-IL | <https://www.capterra.co.il/software/1028128/lazada> |
| en-IN | <https://www.capterra.in/software/1028128/lazada> |
| en-NZ | <https://www.capterra.co.nz/software/1028128/lazada> |
| en-SG | <https://www.capterra.com.sg/software/1028128/lazada> |
| en-ZA | <https://www.capterra.co.za/software/1028128/lazada> |
| fr | <https://www.capterra.fr/software/1028128/lazada> |
| fr-BE | <https://fr.capterra.be/software/1028128/lazada> |
| fr-CA | <https://fr.capterra.ca/software/1028128/lazada> |
| fr-LU | <https://www.capterra.lu/software/1028128/lazada> |
| it | <https://www.capterra.it/software/1028128/lazada> |
| pt | <https://www.capterra.com.br/software/1028128/lazada> |
| pt-PT | <https://www.capterra.pt/software/1028128/lazada> |

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