--- description: CustomerBase : qu'en pensent les utilisateurs ? Lisez les avis clients sur CustomerBase, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CustomerBase - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Planification des rendez-vous](/directory/30757/appointment-scheduling/software) > [CustomerBase](/software/1030838/customerbase) # CustomerBase Canonical: https://www.capterra.lu/software/1030838/customerbase Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/1030838/customerbase?page=2) > CustomerBase fournit le logiciel de CRM le plus puissant, utilisé par des milliers de petites entreprises pour gérer leur activité. > > Conclusion : 49 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise CustomerBase ? Petites et moyennes entreprises (PME) ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **5.0/5** | 49 Avis | | Simplicité | 4.9/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: CustomerBase ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Base de données de clients - Facturation - Formulaires personnalisables - Gestion de la disponibilité - Gestion des calendriers - Gestion des contacts - Gestion des e-mails - Gestion des leads - Gestion des rendez-vous - Importation et exportation de données - Intégration de sites web - Paiements en ligne - Planification automatisée - Rendez-vous récurrents - Suivi des interactions - Tableau de bord d'activités ## Ressources d'aide - Service client/e-mail - Support téléphonique - Chat ## Category - [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software) ## Catégories connexes - [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software) - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) - [Traitement des paiements](https://www.capterra.lu/directory/30232/payment-processing/software) ## Logiciels similaires 1. [PayPal](https://www.capterra.lu/software/179251/paypal) — 4.6/5 (26504 reviews) 2. [Venmo](https://www.capterra.lu/software/182159/venmo-) — 4.7/5 (9296 reviews) 3. [Stripe](https://www.capterra.lu/software/123889/stripe) — 4.6/5 (3354 reviews) 4. [Square Payments](https://www.capterra.lu/software/170278/square-payments-processing) — 4.7/5 (2696 reviews) 5. [HoneyBook](https://www.capterra.lu/software/162588/honeybook) — 4.7/5 (683 reviews) ## Avis ### "Excellent experience, Thank you\!" — 5.0/5 > **Roberta** | *11 mars 2025* | Produits alimentaires | Taux de recommandation : 10.0/10 > > **Avantages**: The Manager provided easy step by step directions for me to follow. > > **Inconvénients**: There wasn't anything to not like except the call sounded little static but thats not anyones fault. > > Fantastic\! The manager was very helpful and listened to my concerns and answered all of my questions. ----- ### "Excellence" — 5.0/5 > **Blake** | *8 octobre 2024* | Produits alimentaires | Taux de recommandation : 10.0/10 > > **Avantages**: My representative was friendly, informative, spoke very clearly as I am hard of hearing, And answered every question I could have thought of. This was the best decision for my small business I have made yet. Very professional kept every appointment I have had with them so far and all have been very, very helpful and catered to my every business need write down to payments. The rest is up to me, lol\!\!\! > > **Inconvénients**: Honestly, I can’t find anything negative. > > 100% the way to go if you were starting a new business. Within three days, my company was at the top of the Google listing in my area True story\! ----- ### "Great service" — 5.0/5 > **Jessica** | *14 janvier 2025* | Art | Taux de recommandation : 3.0/10 > > **Avantages**: They are so helpful It's like a whole 'nother employee having them :) > > **Inconvénients**: Nothing that I have not liked so far.... > > Excellent I signed up before I knew what I needed and as I figured it out they were there to helpfully assist ----- ### "Easy way to manage leads and stay on track" — 5.0/5 > **Laxmi** | *9 juin 2026* | Produits pharmaceutiques | Taux de recommandation : 9.0/10 > > **Avantages**: My favorite thing about CustomerBase is the simplicity. I didn't need to learn anything new; I could get up and started instantly. It has allowed me to store and track all of my leads and customer information in one place; so I am much more organized when managing multiple campaigns and tracking my follow-ups. > > **Inconvénients**: What I think is missing is higher level functionality. It does the basic job really well, however if you're after automation and high level insights then this probably won't be enough. > > So far it's been good. As a Marketing Manager my usage of it is minimal and mostly for staying organized and keeping track of leads coming from various channels. It is a simple (not very sophisticated tool) but this gets the daily job done for me without over complicating things. Overall I feel it's good for a small team or for individuals who don't need a complex tool. ----- ### "Review for showing me the basics" — 5.0/5 > **Salvador** | *23 avril 2026* | Meubles | Taux de recommandation : 10.0/10 > > **Avantages**: Explained everything professionally and was able to answer all my questions and concerns also helped me alot > > **Inconvénients**: There is nothing wrong that he did tell me or anything in that form I would consider him again thank you > > It was the best on the app and am going to be using it for receipts and making Jobs easier and more professional ----- Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/1030838/customerbase?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/1030838/customerbase) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées