---
description: CustomerBase : qu'en pensent les utilisateurs ? Lisez les avis clients sur CustomerBase, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CustomerBase - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Planification des rendez-vous](/directory/30757/appointment-scheduling/software) > [CustomerBase](/software/1030838/customerbase)

# CustomerBase

Canonical: https://www.capterra.lu/software/1030838/customerbase

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> CustomerBase fournit le logiciel de CRM le plus puissant, utilisé par des milliers de petites entreprises pour gérer leur activité.
> 
> Conclusion : 47 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise CustomerBase ?

Petites et moyennes entreprises (PME)

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **5.0/5** | 47 Avis |
| Simplicité | 4.9/5 | D'après l'ensemble des avis |
| Support client | 4.9/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.8/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: CustomerBase

## Contexte commercial

- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Accès mobile
- Base de données de clients
- Facturation
- Formulaires personnalisables
- Gestion de la disponibilité
- Gestion des calendriers
- Gestion des contacts
- Gestion des e-mails
- Gestion des leads
- Gestion des rendez-vous
- Importation et exportation de données
- Intégration de sites web
- Paiements en ligne
- Planification automatisée
- Rendez-vous récurrents
- Suivi des interactions
- Tableau de bord d'activités

## Ressources d'aide

- Service client/e-mail
- Support téléphonique
- Chat

## Category

- [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software)

## Catégories connexes

- [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software)
- [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software)
- [Traitement des paiements](https://www.capterra.lu/directory/30232/payment-processing/software)

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3. [Stripe](https://www.capterra.lu/software/123889/stripe) — 4.6/5 (3310 reviews)
4. [Square Payments](https://www.capterra.lu/software/170278/square-payments-processing) — 4.7/5 (2673 reviews)
5. [HoneyBook](https://www.capterra.lu/software/162588/honeybook) — 4.7/5 (678 reviews)

## Avis

### "Excellent experience, Thank you\!" — 5.0/5

> **Roberta** | *11 mars 2025* | Produits alimentaires | Taux de recommandation : 10.0/10
> 
> **Avantages**: The Manager provided easy step by step directions for me to follow.
> 
> **Inconvénients**: There wasn't anything to not like except the call sounded little static but thats not anyones fault.
> 
> Fantastic\! The manager was very helpful  and listened to my concerns and answered all of my questions.

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### "Excellence" — 5.0/5

> **Blake** | *8 octobre 2024* | Produits alimentaires | Taux de recommandation : 10.0/10
> 
> **Avantages**: My representative was friendly, informative, spoke very clearly as I am hard of hearing, And answered every question I could have thought of. This was the best decision for my small business I have made yet.  Very professional kept every appointment I have had with them so far and all have been very, very helpful and catered to my every business need write down to payments.  The rest is up to me, lol\!\!\!
> 
> **Inconvénients**: Honestly, I can’t find anything negative.
> 
> 100% the way to go if you were starting a new business. Within three days, my company was at the top of the Google listing in my area  True story\!

-----

### "Great service" — 5.0/5

> **Jessica** | *14 janvier 2025* | Art | Taux de recommandation : 3.0/10
> 
> **Avantages**: They are so helpful 
It's like a whole 'nother employee having them :)
> 
> **Inconvénients**: Nothing that I have not liked so far....
> 
> Excellent 
I signed up before I knew what I needed and as I figured it out they were there to helpfully assist

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### "Experience." — 5.0/5

> **Cindy** | *5 février 2026* | Événementiel | Taux de recommandation : 10.0/10
> 
> **Avantages**: Customer base is a very friendly System to use. I Love most of all, the booking, and invoice, and it's so easy for my customer to pay with this system.
> 
> **Inconvénients**: I know this may sound cheesy, but there's nothing that I dislike about customer base.
Every employees I spoke to has been nothing but very helpful and a system also is very user-friendly,  again.
> 
> My overall experience with customer base from start to finish has been very friendly , organized, and knowledgeable.

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### "Review after 5 months of use" — 5.0/5

> **Connor** | *16 septembre 2024* | Logiciels de construction | Taux de recommandation : 8.0/10
> 
> **Avantages**: Easy to use, this system can easily handle workload for a smaller to medium size business
> 
> **Inconvénients**: I’d like to be able to setup automated responses to customers, have set products/services with their set price.
> 
> 8.5/10 outstanding customer service, just lacks some features ideal for larger scale companies

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/1030838/customerbase)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/1030838/customerbase> |
| de-AT | <https://www.capterra.at/software/1030838/customerbase> |
| de-CH | <https://www.capterra.ch/software/1030838/customerbase> |
| en | <https://www.capterra.com/p/252924/CustomerBase/> |
| en-AE | <https://www.capterra.ae/software/1030838/customerbase> |
| en-AU | <https://www.capterra.com.au/software/1030838/customerbase> |
| en-CA | <https://www.capterra.ca/software/1030838/customerbase> |
| en-GB | <https://www.capterra.co.uk/software/1030838/customerbase> |
| en-IE | <https://www.capterra.ie/software/1030838/customerbase> |
| en-IL | <https://www.capterra.co.il/software/1030838/customerbase> |
| en-IN | <https://www.capterra.in/software/1030838/customerbase> |
| en-NZ | <https://www.capterra.co.nz/software/1030838/customerbase> |
| en-SG | <https://www.capterra.com.sg/software/1030838/customerbase> |
| en-ZA | <https://www.capterra.co.za/software/1030838/customerbase> |
| fr | <https://www.capterra.fr/software/1030838/customerbase> |
| fr-BE | <https://fr.capterra.be/software/1030838/customerbase> |
| fr-CA | <https://fr.capterra.ca/software/1030838/customerbase> |
| fr-LU | <https://www.capterra.lu/software/1030838/customerbase> |

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