--- description: SAP Field Service Management : qu'en pensent les utilisateurs ? Lisez les avis clients sur SAP Field Service Management, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SAP Field Service Management - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour régulateur des transports](/directory/10048/transportation-dispatch/software) > [SAP Field Service Management](/software/1035365/sap-field-service-management) # SAP Field Service Management Canonical: https://www.capterra.lu/software/1035365/sap-field-service-management > SAP Field Service Management vous permet de mettre en relation les processus et les données afin de prendre de meilleures décisions et de minimiser les risques tout en réduisant les couts. > > Conclusion : 4 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise SAP Field Service Management ? SAP Field Service Management aide les entreprises de maintenance sur site à évoluer avec rapidité, flexibilité et agilité pour répondre aux attentes croissantes des clients en matière de disponibilité et de performance élevées des actifs. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 4 Avis | | Simplicité | 4.0/5 | D'après l'ensemble des avis | | Support client | 3.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: SAP - **Entreprise fondée en**: 1999 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Gestion de la disponibilité - Gestion des calendriers - Gestion des commandes - Gestion des employés - Gestion des expéditions - Gestion des ordres de travail - Gestion des stocks - Optimisation des itinéraires - Planification - Planification automatisée - Planification en temps réel - Rapports et statistiques - Routage - Third-Party Integrations ## Category - [Logiciels pour régulateur des transports](https://www.capterra.lu/directory/10048/transportation-dispatch/software) ## Catégories connexes - [Logiciels pour régulateur des transports](https://www.capterra.lu/directory/10048/transportation-dispatch/software) - [Planification du personnel](https://www.capterra.lu/directory/30756/employee-scheduling/software) - [Logiciels d'affectation du personnel](https://www.capterra.lu/directory/30059/service-dispatch/software) - [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software) - [Logiciels de gestion des ordres de mission](https://www.capterra.lu/directory/30785/work-order/software) ## Logiciels similaires 1. [FieldPulse](https://www.capterra.lu/software/153475/fieldpulse) — 4.6/5 (490 reviews) 2. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1475 reviews) 3. [Connecteam](https://www.capterra.lu/software/153140/connecteam) — 4.6/5 (5308 reviews) 4. [Skimmer](https://www.capterra.lu/software/177014/skimmer) — 4.9/5 (231 reviews) 5. [BuildOps](https://www.capterra.lu/software/194155/buildops) — 4.4/5 (177 reviews) ## Avis ### "Helped Us Stay on Top of Service Requests" — 5.0/5 > **Kajal** | *10 juillet 2026* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: One thing that I was extremely pleased to discover is the eliminated need to constantly contact back-and-forth with technicians about status. I could easily pull that data on the dashboard instead of having to track people down via phone. Planning days went much more efficiently, especially during those particularly hectic weeks. > > **Inconvénients**: The product is very feature rich, but as a consequence, some things are a bit hidden until you figure them out. I’d also prefer a little more customization in the dashboard. > > After a few weeks it became a tool that could be depended on daily for the entire team. We increased our visibility, decreased our communication issues, and were better at responding to field requests. It isn't perfect but has value after you get team trained on it and comfortable with it. I would suggest it for high field volume service organizations. ----- ### "Powerful Field Service Management Platform with Room for Improvement" — 4.0/5 > **Rachel** | *7 août 2026* | Logiciels de construction | Taux de recommandation : 8.0/10 > > **Avantages**: What I liked most about SAP Field Service Management is its ability to streamline field service operations in one platform. Scheduling and dispatching are efficient, technicians have easy access to work orders and customer information, and the real-time updates improve communication between the office and the field. It also helps track service activities, making it easier to manage jobs and improve overall productivity. > > **Inconvénients**: One downside of SAP Field Service Management is that it has a steep learning curve, especially for new users. Some workflows require multiple steps, and certain features can feel less intuitive than expected. The interface could also be more user-friendly, and customization or reporting may require additional setup and technical expertise. > > Overall, my experience with SAP Field Service Management has been positive. It provides a comprehensive set of tools for managing field service operations, including scheduling, dispatching, work order management, and communication with technicians. While the platform has a learning curve and some areas could be more intuitive, it has helped improve operational efficiency, increase visibility into field activities, and streamline day-to-day service management. ----- ### "SAP is complicated." — 2.0/5 > **Arial** | *18 février 2025* | Hôpitaux et soins de santé | Taux de recommandation : 3.0/10 > > **Avantages**: Can adapt to businesses of varying sizes and complexities. > > **Inconvénients**: Due to its extensive features, SAP FSM can require significant time and effort to set up and integrate with existing systems. > > A little too much for me, not as simple or easy as I would like. ----- ### "I Like the Accuracy of SAP Field Service Management" — 5.0/5 > **Giacomo** | *24 septembre 2025* | Eau/gaz/électricité | Taux de recommandation : 10.0/10 > > **Avantages**: SAP Field Service Management has impressive payroll and scheduling features that meet our expectations. The customer support team of SAP Field Service Management is impressive. > > **Inconvénients**: I have zero dislikes for SAP Field Service Management. The capabilities of SAP Field Service Management are amazing. ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/1035365/sap-field-service-management) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées