---
description: Remote eye : qu'en pensent les utilisateurs ? Lisez les avis clients sur Remote eye, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Remote eye - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Support client](/directory/32315/customer-support/software) > [Remote eye](/software/1036384/remote-eye)

# Remote eye

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> Remote Eye: logiciel installé sur lunettes intelligentes, tablettes, smartphones et PC pour partager des informations entre les techniciens sur site et les services d'assistance
> 
> Conclusion : 14 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Remote eye ?

Fabricants d'équipements
Automobile
Exploitation minière
Pétrole et gaz
Services sur le terrain
Audit et inspection

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 14 Avis |
| Simplicité | 4.7/5 | D'après l'ensemble des avis |
| Support client | 4.9/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Wideum

## Contexte commercial

- **À partir de**: 50,00 €
- **Type de licence**:  (Essai gratuit)
- **Prix**: Consultez le prix des lunettes intelligentes
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, chinois, espagnol, français, italien, japonais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Algérie, Allemagne, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade, Belize, Bermudes, Bhoutan et 160 de plus

##  Fonctionnalités

- Accès et contrôle à distance
- Accès mobile
- Chat en temps réel
- Chat et messagerie
- Communication multicanal
- Enregistrement de session
- Logiciels d'expérience client
- Messagerie instantanée
- Outils de collaboration
- Outils de diagnostic
- Partage d'écran
- Partage des fichiers
- Rapports et analyses
- Rapports et statistiques
- Scan et analyse d'image

## Ressources d'aide

- Service client/e-mail
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Support client](https://www.capterra.lu/directory/32315/customer-support/software)

## Catégories connexes

- [Support client](https://www.capterra.lu/directory/32315/customer-support/software)
- [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software)
- [Logiciels de réalité augmentée](https://www.capterra.lu/directory/30943/augmented-reality/software)
- [Logiciels d'inspection](https://www.capterra.lu/directory/30117/inspection/software)
- [Service client](https://www.capterra.lu/directory/22/customer-service/software)

##  Logiciels similaires

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2. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18768 reviews)
3. [Zendesk Suite](https://www.capterra.lu/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [LiveAgent](https://www.capterra.lu/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Freshdesk](https://www.capterra.lu/software/124981/freshdesk) — 4.5/5 (3408 reviews)

## Avis

### "Easy to setup, easy to deploy and easy to use." — 5.0/5

> **Koen** | *5 décembre 2022* | Matériel informatique | Taux de recommandation : 9.0/10
> 
> **Avantages**: The software is easy to setup, deploy and use, which helps for a wide adoption. The UI is straightforward.
> 
> **Inconvénients**: There is always the need for both an expert and user account.

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### "Remote eye" — 5.0/5

> **Brian** | *11 novembre 2024* | Comptabilité | Taux de recommandation : 9.0/10
> 
> **Avantages**: Effective guidance through videos.
Reduces cost by enabling remote support.
> 
> **Inconvénients**: It more likely best to the users thus no negative issues.
> 
> Remote eye is powerful assistance tool that level live videos and setups.

-----

### "Industrial Software Solutions" — 4.0/5

> **Kailash** | *5 décembre 2022* | Services et technologies de l'information | Taux de recommandation : 9.0/10
> 
> **Avantages**: Ability to remotely guide the Vuzix M400 smart glass wearer by pausing the video and doing annotations on the image is very useful. Being able to invite guest by sharing a url link is also very good feature.
> 
> **Inconvénients**: It will help if the app provides deeper zoom in.
> 
> Our clients use Remote Eye to enable collaboration between site engineers and remote experts.

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### "Augmented Reality in ACTION" — 5.0/5

> **Michael** | *8 décembre 2022* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: Integration is not yet easy. Users themselves have to accept the desire to share their work time with another person, which is a new habit for many of them. Once this is sorted out, the immediate benefit in increased work efficiency, reduced errors and insight into progress is a great benefit to the owners and the workers themselves.
> 
> **Inconvénients**: Low awareness of the possibility of use. Interest is certainly not automatic, active acquisition is required and this costs a significant financial investment.
> 
> Compared to the market competition, clearly the most user-friendly environment and quality of connection. Work needs to be done on working with data and its subsequent sorting and use for company management.

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### "An African view of Remote Eye" — 5.0/5

> **Steven** | *5 décembre 2022* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: A key stand out points of this software is the ease of use and the point that it just works\!
> 
> **Inconvénients**: No point that is specifically a weak point, some more could be done on analytics and reporting like key statistics on the last 30 days for example.
> 
> Simple to use, easy to get going and learn and great ability to work in low bandwidth environments. It simple works\!

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/1036384/remote-eye)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/268489/Remote-eye/> |
| en-AE | <https://www.capterra.ae/software/1036384/remote-eye> |
| en-AU | <https://www.capterra.com.au/software/1036384/remote-eye> |
| en-CA | <https://www.capterra.ca/software/1036384/remote-eye> |
| en-GB | <https://www.capterra.co.uk/software/1036384/remote-eye> |
| en-IE | <https://www.capterra.ie/software/1036384/remote-eye> |
| en-IL | <https://www.capterra.co.il/software/1036384/remote-eye> |
| en-IN | <https://www.capterra.in/software/1036384/remote-eye> |
| en-NZ | <https://www.capterra.co.nz/software/1036384/remote-eye> |
| en-SG | <https://www.capterra.com.sg/software/1036384/remote-eye> |
| en-ZA | <https://www.capterra.co.za/software/1036384/remote-eye> |
| es | <https://www.capterra.es/software/1036384/remote-eye> |
| es-AR | <https://www.capterra.com.ar/software/1036384/remote-eye> |
| es-CL | <https://www.capterra.cl/software/1036384/remote-eye> |
| es-CO | <https://www.capterra.co/software/1036384/remote-eye> |
| es-CR | <https://www.capterra.co.cr/software/1036384/remote-eye> |
| es-DO | <https://www.capterra.do/software/1036384/remote-eye> |
| es-EC | <https://www.capterra.ec/software/1036384/remote-eye> |
| es-MX | <https://www.capterra.mx/software/1036384/remote-eye> |
| es-PA | <https://www.capterra.com.pa/software/1036384/remote-eye> |
| es-PE | <https://www.capterra.pe/software/1036384/remote-eye> |
| fr | <https://www.capterra.fr/software/1036384/remote-eye> |
| fr-BE | <https://fr.capterra.be/software/1036384/remote-eye> |
| fr-CA | <https://fr.capterra.ca/software/1036384/remote-eye> |
| fr-LU | <https://www.capterra.lu/software/1036384/remote-eye> |
| it | <https://www.capterra.it/software/1036384/remote-eye> |

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