---
description: Loyalti : qu'en pensent les utilisateurs ? Lisez les avis clients sur Loyalti, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: Loyalti - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de fidélisation client](/directory/10031/customer-loyalty/software) > [Loyalti](/software/1041628/spark-loyalty)

# Loyalti

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> Spark Loyalty est une solution de fidélisation et d'engagement client de premier plan pour les commerces de détail, qui sert trois-millions d'acheteurs satisfaits à l'échelle nationale.
> 
> Conclusion : 20 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Loyalti ?

Commerces de détail, restaurants, commerces de détail franchisés et d'entreprise

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 20 Avis |
| Simplicité | 4.9/5 | D'après l'ensemble des avis |
| Support client | 4.3/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: SnowShoeFood

## Contexte commercial

- **À partir de**: 49,00 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, espagnol
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Analyse des campagnes
- Carte de fidélité
- Champs personnalisables
- Communication multicanal
- Gestion des abonnements
- Gestion des campagnes
- Gestion des contacts
- Gestion des modèles
- Gestion des promotions
- Gestion des récompenses
- Historique des clients
- Logiciels d'expérience client
- Mobile Optimization
- Personnalisation
- Planification des campagnes
- Rapports et analyses
- Segmentation de la clientèle
- Suivi de l'activité des clients
- Suivi de l'engagement
- Suivi des interactions
- Third-Party Integrations

## Intégrations (3 au total)

- Olo
- Shopify
- Slice

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels de fidélisation client](https://www.capterra.lu/directory/10031/customer-loyalty/software)

## Catégories connexes

- [Logiciels de fidélisation client](https://www.capterra.lu/directory/10031/customer-loyalty/software)
- [e-mail marketing](https://www.capterra.lu/directory/30013/email-marketing/software)
- [Logiciels CCM (Customer Communications Management)](https://www.capterra.lu/directory/31002/customer-communications-management/software)

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## Avis

### "1+1 Loyalty Review" — 5.0/5

> **Ni** | *17 février 2023* | Restaurants | Taux de recommandation : 10.0/10
> 
> **Avantages**: My favorite features of this product is the ease for customers to have an electronic punch card that keeps them coming back and offers incentive to get a reward. My other favorite feature is the dashboard where I can control any campaigns, see my customer stats, and easily manage the program.
> 
> **Inconvénients**: My only con for the system is that sometimes the IPad can lag pretty bad and this will frustrate the customer. Luckily, when this started happening, I called customer service and received a new one on the mail very quickly.
> 
> Overall, my experience with Spark Loyalty has been really positive. It’s helping my business keep existing customers and prompt customers who haven’t visited in a while to come back. It’s fostered great relationships with my community and made a business transaction feel more personal.

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### "I love Spark Loyalty" — 5.0/5

> **Terri** | *9 février 2023* | Vente au détail | Taux de recommandation : 10.0/10
> 
> **Avantages**: The software is easy to use.  It brings my customers back more often to redeem a reward.
> 
> **Inconvénients**: I would like to be able to see the expiration date of the offers.  Then the customer could decide whether to use one offer over another.  I would like to be able to change  the customers phone \# when they get  a new number.
> 
> I feel that my customers love to get rewarded with every purchase.

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### "My review loyalty program" — 3.0/5

> **Caroline** | *20 février 2024* | Produits alimentaires | Taux de recommandation : 8.0/10
> 
> **Avantages**: How clients do not need an application or have to carry cards with them. Love the stamper\!
> 
> **Inconvénients**: How I am not able to get all my customers on text messaging campaign and how I cannot have my information sent in french when 95% of my clientele is french\!

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### "Community Involvement" — 5.0/5

> **Aubrey** | *18 février 2023* | Meubles | Taux de recommandation : 10.0/10
> 
> **Avantages**: I love the ease of sending email/texting campaigns.
> 
> **Inconvénients**: I wish we could integrate other local businesses customer base with my own, willing the other businesses agree to share information.
> 
> Spark has fully embraced my business model of co-mingling other local cities/towns/villages to cross promote each other business with Community Maps, Sponsorships of events, etc.

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### "Spark Loyalty Review by JessieV" — 5.0/5

> **Jessie** | *9 février 2023* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: I love how easy it is to use and how my guests love that it is interactive and "new age".
> 
> **Inconvénients**: Sometimes it glitches because of internet usage.
> 
> My overall experience has been very positive. I have repeat customers that love the loyalty program. I have team members that appreciate the easy application. And I have time that needs to be saved and this product allows me that.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/1041628/spark-loyalty)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/10003896/Spark-Loyalty/> |
| en-AE | <https://www.capterra.ae/software/1041628/spark-loyalty> |
| en-AU | <https://www.capterra.com.au/software/1041628/spark-loyalty> |
| en-CA | <https://www.capterra.ca/software/1041628/spark-loyalty> |
| en-GB | <https://www.capterra.co.uk/software/1041628/spark-loyalty> |
| en-IE | <https://www.capterra.ie/software/1041628/spark-loyalty> |
| en-IL | <https://www.capterra.co.il/software/1041628/spark-loyalty> |
| en-IN | <https://www.capterra.in/software/1041628/spark-loyalty> |
| en-NZ | <https://www.capterra.co.nz/software/1041628/spark-loyalty> |
| en-SG | <https://www.capterra.com.sg/software/1041628/spark-loyalty> |
| en-ZA | <https://www.capterra.co.za/software/1041628/spark-loyalty> |
| fr | <https://www.capterra.fr/software/1041628/spark-loyalty> |
| fr-BE | <https://fr.capterra.be/software/1041628/spark-loyalty> |
| fr-CA | <https://fr.capterra.ca/software/1041628/spark-loyalty> |
| fr-LU | <https://www.capterra.lu/software/1041628/spark-loyalty> |

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