--- description: HaloCRM : qu'en pensent les utilisateurs ? Lisez les avis clients sur HaloCRM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HaloCRM - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Service client](/directory/22/customer-service/software) > [HaloCRM](/software/1041683/halocrm) # HaloCRM Canonical: https://www.capterra.lu/software/1041683/halocrm > HaloCRM est une solution CRM (Customer Relationship Management) cloud pour les entreprises de toutes tailles > > Conclusion : 3 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise HaloCRM ? Parfaitement adaptée aux entreprises de toutes tailles et de tous secteurs, à la recherche d'une solution de service client omnicanale et intuitive. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **5.0/5** | 3 Avis | | Simplicité | 5.0/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 5.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Halo Service Solutions - **Entreprise fondée en**: 1994 ## Contexte commercial - **À partir de**: 45,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, chinois, chinois traditionnel, espagnol, estonien, finnois, français, italien, norvégien, néerlandais, polonais, portugais brésilien, suédois, tchèque, thaï - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Accès mobile - Alerts/Escalation - Base de données de clients - Communication multicanal - Enquêtes et feedback - Gestion de la base de connaissances - Gestion des boîtes de messagerie - Gestion des calendriers - Gestion des contacts - Gestion des e-mails - Gestion des flux de travail - Gestion des leads - Importation et exportation de données - Interface d'agent - Logiciels d'expérience client - Portail libre-service - Rapports et analyses - Rapports et statistiques - Routage automatisé - Suivi des interactions - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (53 au total) - (E)JES - 3CX - Addigy - AnyDesk - Atera - Auvik - Azure DevOps - Azure DevOps Server - Cisco Jabber - Cisco Meraki - ConnectWise Automate - Datto RMM - Device42 - Domotz - Dynamics 365 ... et 38 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Service client](https://www.capterra.lu/directory/22/customer-service/software) ## Catégories connexes - [Service client](https://www.capterra.lu/directory/22/customer-service/software) - [Logiciels helpdesk](https://www.capterra.lu/directory/30008/help-desk/software) - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) - [Logiciels CRM en ligne](https://www.capterra.lu/directory/30072/online-crm/software) - [Logiciels de contact client](https://www.capterra.lu/directory/32035/contact-center/software) ## Logiciels similaires 1. [Zoho CRM](https://www.capterra.lu/software/155928/zoho-crm) — 4.3/5 (6974 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.lu/software/204998/bigin-by-zoho-crm) — 4.7/5 (731 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18783 reviews) 4. [HubSpot CRM](https://www.capterra.lu/software/152373/hubspot-crm) — 4.5/5 (4458 reviews) 5. [Kylas Sales CRM](https://www.capterra.lu/software/210630/kylas) — 4.8/5 (574 reviews) ## Avis ### "A Surprisingly Comprehensive and User-Friendly CRM for Growing Teams" — 5.0/5 > **Ashish** | *26 août 2024* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: I am impressed with HaloCRM as a new user. It offers a great overall experience by combining user-friendliness with powerful features. One of the standout aspects of the platform is its intuitive interface, which made the initial setup and daily use straightforward, even for someone not particularly tech-savvy. I appreciate the extensive customization options, as they allow us to tailor the CRM to fit our specific business processes. > > **Inconvénients**: HaloCRM has some drawbacks. The third-party integrations are somewhat limited, which might concern businesses that depend on specific external tools. Furthermore, while the mobile app is functional, it lacks some of the polish and features available in the desktop version, making it less effective when working on the go. Despite these minor issues, the overall experience has been positive, especially considering the platform’s affordability and the exceptional customer support that comes with it. ----- ### "Seamless Integration - Dedicated support" — 5.0/5 > **Ashley** | *22 janvier 2024* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: The ease of use straight after setup was almost too good to be true. \[sensitive content hidden\] had everything configured ready for us on launch day. Advisors took to the system with ease and our data vs reporting improved greatly. > > **Inconvénients**: Additional custom fields created for tickets require SQL reporting which as a non-technical implementer of the system, I found it frustrating that wasn't already pulled to the reporting suite as an option to select. > > Enjoyable from start to finish. The staff are great to work with and the product speaks for itself. ----- ### "WMDC / HaloCRM" — 5.0/5 > **Kirsty** | *22 février 2023* | Immobilier commercial | Taux de recommandation : 10.0/10 > > **Avantages**: I like the ease in using the programme, and how we can now log all our Maintenance issues on a reliable system which means we can improve our service as landlord. really like the SLA time limits meaning all the team are working harder to meet these timecsales. > > **Inconvénients**: Nothing \! :) i have nothing negative to comment > > We are so happy that we have joined HaloCRM to assist our business in becoming even more efficient and providing the best service that we can to our tenants. this system ensures that all maintenance is logged y the tenant and is picked up by the team immediately ensuring nothing is ever missed. ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/1041683/halocrm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées