--- description: PHPKB : qu'en pensent les utilisateurs ? Lisez les avis clients sur PHPKB, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PHPKB - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion des connaissances](/directory/30094/knowledge-management/software) > [PHPKB](/software/104988/phpkb) # PHPKB Canonical: https://www.capterra.lu/software/104988/phpkb Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/104988/phpkb?page=2) > Logiciel de gestion des connaissances entièrement réactif basé sur le web. Il permet à votre entreprise de localiser, saisir et partager des informations. > > Conclusion : 9 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise PHPKB ? Support client et gestion des connaissances ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 9 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Chadha Software Technologies - **Pays**: Jalandhar, Inde - **Fondé**: 2002 ## Contexte commercial - **À partir de**: 25,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site) - **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, coréen, danois, espagnol, français, grec, hindi, hongrois, hébreu, indonésien, irlandais, islandais, italien, japonais, kazakh, letton, lituanien, malais, norvégien, néerlandais, polonais, portugais, portugais brésilien, portugais européen, roumain, russe, serbe, serbe, slovaque, slovène, suédois, tchèque, thaï, turc, ukrainien, vietnamien - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Catalog Management - Contrôles/Permissions d'accès - Discussions/Forums - Gestion de contenu - Gestion de la base de connaissances - Mise en forme de texte - Outils de collaboration - Portail libre-service - Rapports et statistiques - Recherche en texte intégral - Third-Party Integrations ## Intégrations (10 au total) - Freshdesk - Google Analytics 360 - Google Translate - LDAP Manager - OAuth - Olark - SharePoint Azure AD Connect - Tidio - Zendesk Suite - tawk.to ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Gestion des connaissances](https://www.capterra.lu/directory/30094/knowledge-management/software) ## Logiciels similaires 1. [Microsoft SharePoint](https://www.capterra.lu/software/1167/sharepoint) — 4.4/5 (5413 reviews) 2. [Confluence](https://www.capterra.lu/software/136446/confluence) — 4.5/5 (3663 reviews) 3. [Notion](https://www.capterra.lu/software/186596/notion) — 4.7/5 (2709 reviews) 4. [Guru](https://www.capterra.lu/software/145390/guru) — 4.8/5 (639 reviews) 5. [Paperpile](https://www.capterra.lu/software/1015644/paperpile) — 4.8/5 (122 reviews) ## Avis ### "Excellent knowledgebase product, easy to implement" — 5.0/5 > **Craig** | *26 août 2022* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: Implementing a knowledgebase, including seamless SSO integration was quick and easy. Support was always ready to assist and guide configuration for the best results. > > **Inconvénients**: Less a con, more of a wish list requests: More robust handling of images in the WYSIWYG editor so that placement and size of images can be quickly and easily laid-out. > > Our customer-facing knowledgebase of technical articles has found a popular home on PHPKB. Our IT Helpdesk staff and technicians find increased productivity among customers as they are easily able to access information to assist in everyday needs. ----- ### "Honest Review after 1 Year of Usage" — 5.0/5 > **Johny** | *17 avril 2019* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: We evaluated PHPKB for 2 months before making a decision to buy a self-hosted license. The sales person was extremely helpful, helped us configure our server to make sure it met the requirements for installation. We are using it from over a year now and we are fully satisfied. I can highly recommend it as the best value for money knowledge base software for internal as well as external use. > > **Inconvénients**: There is none in particular that we do not like about this software. > > We are using PHPKB both internally (for our support agents) as well as externally (to help assist our customers in self-help manner). We have noticed that our support queries have reduced over 60% in last few months. ----- ### "No service" — 1.0/5 > **Neil** | *6 juillet 2021* | Machines | Taux de recommandation : 0.0/10 > > **Avantages**: The software has some features, but there are far easier systems to use. > > **Inconvénients**: Regrettably this company refuses to honour their own Refund policy. Even after multiple attempts to have them honour their own commitments to refunds, they have refused to honour their policy. > > Terrible. Will never use them again ----- ### "Great, Inexpensive Solution" — 4.0/5 > **Mike** | *26 janvier 2016* > > We've used PHPKB's hosted solution for about five years and the experience has been nearly flawless. We originally chose PHPKB because of the clean front end and easy-to-use interface, and of course, price. Over five years, I can't recall the system ever being down, and the PHPKB team has been outstanding and very responsive with customer support. Our users also had no significant issues and the solution just always worked as intended. We generated several million page views over time which was great given the niche market we're in. The main point I would make with these types of solutions is to line up your content people and keep them engaged to keep your site fresh. For the app, also carefully consider your reporting needs. I expect you could install and maintain this locally without a great deal of effort. ----- ### "How cool is that\!" — 5.0/5 > **Sergey** | *24 mai 2016* > > Knowledge base is one of the critical tools for both customer support and internal knowledge management. That's why 'omindware always aim to use the best technology available and do periodic market reviews to make sure we are using the latest and the most advanced tools. PHPKB let us look no further - it stands out amongst competition and has everything we currently need, and more. It lets us manage public articles, FAQs and documents, as well as private areas for select customers to provide personalized project documentation, training materials etc. It also features multi-language support so we don't even need to worry about maintaining several instances of it for different markets. How cool is that\! ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/104988/phpkb?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/104988/phpkb) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées