--- description: Opinly.ai : qu'en pensent les utilisateurs ? Lisez les avis clients sur Opinly.ai, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Opinly.ai - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de surveillance des prix des concurrents](/directory/34295/competitor-price-monitoring/software) > [Opinly.ai](/software/1058341/opinly-ai) # Opinly.ai Canonical: https://www.capterra.lu/software/1058341/opinly-ai > Outil d'analyse concurrentielle basé sur l'IA. > > Conclusion : 5 utilisateurs lui ont donné la note de **1.8/5**. Figure au meilleur classement pour **Simplicité**. ----- ## Présentation ### Qui utilise Opinly.ai ? Fondateurs et PDG, équipes de business intelligence, responsables marketing et équipes de développement de produits. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **1.8/5** | 5 Avis | | Simplicité | 2.0/5 | D'après l'ensemble des avis | | Support client | 1.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 1.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 1.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 20% | (2/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Opinly.ai ## Contexte commercial - **À partir de**: 18,00 € - **Public cible**: 11–50 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur) - **Langues**: anglais, chinois, espagnol, français - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - API - Alertes/Notifications - Analyse de la concurrence - Analyse des données de marché - Analyse des prix - Analyse des tendances - Analyse prédictive - Analyse visuelle - Gestion des métadonnées - Importation et exportation de données - Mesure des performances - Modèles de tarification prédictifs - Monitoring - Moteur d'adaptation des prix - Planification stratégique - Prévision - Rapports et analyses - Real-Time Analytics - Recherche/Filtre - Segmentation de la clientèle - Sources de données multiples - Suivi de l'engagement - Suivi des mots-clés - Suivi des médias sociaux - Surveillance des concurrents - Surveillance des sites web - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations - Visualisation de données ## Ressources d'aide - Service client/e-mail ## Category - [Logiciels de surveillance des prix des concurrents](https://www.capterra.lu/directory/34295/competitor-price-monitoring/software) ## Catégories connexes - [Logiciels de surveillance des prix des concurrents](https://www.capterra.lu/directory/34295/competitor-price-monitoring/software) - [Outils de veille concurrentielle](https://www.capterra.lu/directory/30539/competitive-intelligence/software) - [Outils de BI](https://www.capterra.lu/directory/23/business-intelligence/software) ## Logiciels similaires 1. [Semrush](https://www.capterra.lu/software/151962/semrush) — 4.6/5 (2325 reviews) 2. [Similarweb](https://www.capterra.lu/software/148472/similarweb-pro) — 4.6/5 (261 reviews) 3. [Google Alerts](https://www.capterra.lu/software/202337/google-alerts) — 4.7/5 (315 reviews) 4. [Hermix](https://www.capterra.lu/software/1049095/hermix) — 4.7/5 (99 reviews) 5. [Price Observatory](https://www.capterra.lu/software/1071809/Price-Observatory) — 4.8/5 (50 reviews) ## Avis ### "Powerful Platform with Room to Grow" — 5.0/5 > **nathan** | *22 juin 2025* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: The platform’s intuitive, modern interface makes navigating features a breeze, while its AI-driven sentiment analysis delivers quick, actionable insights. Seamless integrations with Slack and Google Sheets streamline my workflow, and fully customizable dashboards surface key metrics at a glance. > > **Inconvénients**: I’d love more AI generation features. For example, the ability to auto-generate blog post outlines, draft social media captions, or even full article first drafts directly from feedback data; I’ve spoken to the team and it’s on their roadmap. > > I’ve found Opinly.ai incredibly user-friendly - super easy to set up, its analysis saves the team hours, and data is flowing in smoothly. We’re already using the insights to boost two clients’ blog output, and I’m eager for the upcoming AI generation features. ----- ### "Misleading Product and Zero Support — Repeated Charges After Canceling" — 1.0/5 > **Utilisateur anonyme** | *15 novembre 2025* | E-learning | Taux de recommandation : 0.0/10 > > **Avantages**: The signup was quick and the marketing looks great on the surface. They clearly know how to present the product well. > > **Inconvénients**: The tool itself is extremely basic and adds no real value beyond what I can already do with ChatGPT. The bigger problem is the complete lack of customer support. I canceled right after signing up, was still charged, emailed multiple times, and never got a single reply. Even after my account appeared canceled, they kept billing my card. They’re still actively running marketing campaigns, but they don’t respond to support requests at all. That’s a major red flag for any SaaS. > > As a SaaS founder, I understand early-stage products, bugs, and growing pains. That’s not what happened here. The product is barebones, the cancellation system feels broken, and the support simply doesn’t exist. The repeated unauthorized charges and complete silence from their team made the whole experience feel negligent at best and intentional at worst. I normally avoid negative reviews, but in this case, people need to know what they’re walking into. I would recommend staying away from this product entirely because the lack of support and ongoing billing issues make it a risk. ----- ### "Kept charging my card after written cancellation" — 1.0/5 > **Hadley** | *21 juillet 2026* | Services financiers | Taux de recommandation : 0.0/10 > > **Avantages**: Signup was quick. That is the only positive I can offer; I never used the platform beyond the trial. > > **Inconvénients**: Billing conduct. I cancelled during the free trial and never used the platform: no CMS connected, no content published, zero activity. The monthly charges kept coming regardless. When I requested cancellation and a refund in writing, support quoted "non-refundable" terms, promised an accounts team review, then went silent for three weeks. During the open dispute they charged my card twice more, including $176.89 nearly a month after my written cancellation. Other reviews here and on Trustpilot describe the same pattern. > > A subscription I cancelled in the trial period kept billing my Amex for months for a service that was never configured or used. Written cancellation and refund requests were acknowledged, stalled ("accounts team review"), then ignored, while two further charges were taken mid-dispute. I have escalated to American Express and reported the conduct to the ACCC. My advice: do not leave a card on file with this company. ----- ### "Very likely a criminal venture" — 1.0/5 > **Martin** | *16 août 2026* | Développement de programmes | Taux de recommandation : 0.0/10 > > **Avantages**: nothing, service completely useless and fraudulent behaviour with billing and debits. Communications up to "CEO" didn't resolve anything. > > **Inconvénients**: This company has shown clearly fraudulent behaviour. We never subscribed to the service, when we were debited we clearly communicated that this needs to be cancelled despite this we were eleven times billed for $250. > > as bad as it can get. Communications that allegedly involved their CEO (but likely an AI bot) didn't lead to anything. We have initiated criminal investigations now. ----- ### "Misleading free trial" — 1.0/5 > **David** | *13 octobre 2025* | Internet | Taux de recommandation : 0.0/10 > > **Avantages**: Good marketing and ads to get you to sign up for trial. Product is easy to onboard at first but hard to use any advanced features. > > **Inconvénients**: Offer a 10-day trial and then there is no way to cancel before they charge you $700+. No reply from their customer support. > > Very disappointing. Incomplete product with misleading trial that you can't cancel. Overcharged and unable to get s refund from their customer support as they don't respond ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/1058341/opinly-ai) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Données structurées