---
description: monday service : qu'en pensent les utilisateurs ? Lisez les avis clients sur monday service, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: monday service - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des services informatiques](/directory/30672/it-service/software) > [monday service](/software/1069948/monday-service)

# monday service

Canonical: https://www.capterra.lu/software/1069948/monday-service

Page : 1/6\
Suivant: [Page suivante](https://www.capterra.lu/software/1069948/monday-service?page=2)

> Solution cloud de services informatiques qui aide les entreprises à rationaliser la gestion des cas d'assistance et des actifs, l'assistance et l'optimisation des stocks.
> 
> Conclusion : 108 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 108 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.3/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: monday.com
- **Pays**: Tel Aviv, Israël
- **Entreprise fondée en**: 2014

## Contexte commercial

- **À partir de**: 31,00 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur)
- **Langues**: allemand, anglais, chinois, espagnol, français, italien, japonais, néerlandais, portugais, turc
- **Pays disponibles**: Australie, Canada, Israël, Nouvelle-Zélande, Royaume-Uni, États-Unis

##  Fonctionnalités

- Alertes/Notifications
- Alerts/Escalation
- Analytique
- Communication multicanal
- Définition des priorités
- Enquêtes et feedback
- Gestion de la base de connaissances
- Gestion de la configuration
- Gestion des billets
- Gestion des boîtes de messagerie
- Gestion des changements
- Gestion des commentaires
- Gestion des connaissances
- Gestion des flux de travail
- Gestion des incidents
- Gestion des problèmes
- Gestion des ressources informatiques
- Gestion des stocks
- Gestion des tickets de support
- Gestion des tâches
- Logiciels d'expérience client
- Modèles personnalisables
- Outils de collaboration
- Portail libre-service
- Rapports et analyses
- Rapports et statistiques
- Rapports informatiques
- Real-Time Notifications
- Suivi des ressources
- Support client
- Tableau de bord
- Tableau de bord d'activités
- Task Automation
- Third-Party Integrations

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Chat

## Category

- [Logiciels de gestion des services informatiques](https://www.capterra.lu/directory/30672/it-service/software)

## Catégories connexes

- [Logiciels de gestion des services informatiques](https://www.capterra.lu/directory/30672/it-service/software)
- [Logiciels pour centres de services](https://www.capterra.lu/directory/31027/service-desk/software)
- [Support client](https://www.capterra.lu/directory/32315/customer-support/software)
- [Service client](https://www.capterra.lu/directory/22/customer-service/software)
- [Outils ITSM](https://www.capterra.lu/directory/30676/itsm/software)

##  Logiciels similaires

1. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18783 reviews)
2. [Zendesk Suite](https://www.capterra.lu/software/164283/zendesk) — 4.4/5 (4079 reviews)
3. [LiveAgent](https://www.capterra.lu/software/102188/liveagent) — 4.7/5 (1782 reviews)
4. [LiveChat](https://www.capterra.lu/software/62194/livechat) — 4.6/5 (1723 reviews)
5. [Freshdesk](https://www.capterra.lu/software/124981/freshdesk) — 4.5/5 (3432 reviews)

## Avis

### "Visual and adaptable project management" — 5.0/5

> **Deep** | *7 novembre 2024* | Services et technologies de l'information | Taux de recommandation : 9.0/10
> 
> **Avantages**: The boards and colored states on  monday com make keeping track of projects fun. I like how methods and project updates can be changed as needed.
> 
> **Inconvénients**: When there are more users, prices can go up and complex services become hard to understand.
> 
> Monday.com is a visual project management tool for teams that is flexible. Everyone is on the same page thanks to easy access.

-----

### "Great Tool for Staying Organized" — 5.0/5

> **Marbelin** | *29 juillet 2025* | Ressources humaines | Taux de recommandation : 10.0/10
> 
> **Avantages**: I like that it helps me, and my team stay organized. It’s easy to see all our tasks in one place. I can also set reminders, track progress, and everything is clear and simple to use.
> 
> **Inconvénients**: Sometimes it takes a little time to learn how to use all the features. It can feel a bit confusing at first.
> 
> My experience has been very good. Monday service helps me stay organized, work faster, and keep track of everything. It makes my job easier, and I use it every day.

-----

### "OK Service at an advertisers price" — 2.0/5

> **Ryan** | *29 juillet 2025* | Logiciels de construction | Taux de recommandation : 1.0/10
> 
> **Avantages**: I can access it anywhere
> 
> **Inconvénients**: cumbersome.
TOO MANY ADDS.  I now get random popups trying to sell me things constantly
> 
> Its OK.  Kind of a time waster.  The adds are unforgivable.  While I am working in monday, every time I click on a hyperlink to go somewhere else, I get a popup link.

-----

### "A Must Have\!" — 5.0/5

> **Destiny** | *29 juillet 2025* | 2128 | Taux de recommandation : 3.0/10
> 
> **Avantages**: Monday offers a high degree of customization. Not only can you add new tabs to your main page, but you can also make this change to your employees’ Monday accounts. Employees\!
> 
> **Inconvénients**: Initially, I found it too complex, but after working with Monday more frequently, I realized it’s surprisingly user-friendly, especially considering its high degree of customization.
> 
> My overall experience with Monday has been fantastic. I currently use it with my employer, but when I open my childcare center next year, I’m eager to use it for my own business as well\!

-----

### "Whitco Inspections" — 4.0/5

> **Nick** | *29 juillet 2025* | Pétrole et énergies | Taux de recommandation : 8.0/10
> 
> **Avantages**: The prebuilt templates are very useful. Some of the connections and AI work well but can be tough to navigate
> 
> **Inconvénients**: Customer service and helpfulness to walk me through some process and setting up reporting and other.  Also your AI customer service bot would no send me to a person when i asked even though it could not answer my questions.
> 
> Product is decent, the AI is nice but not intuitive to use. would like to be able to talk to someone live that can walk through some of these processes.

-----

Page : 1/6\
Suivant: [Page suivante](https://www.capterra.lu/software/1069948/monday-service?page=2)

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/1069948/monday-service)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/10023357/monday-service/> |
| en-AE | <https://www.capterra.ae/software/1069948/monday-service> |
| en-AU | <https://www.capterra.com.au/software/1069948/monday-service> |
| en-CA | <https://www.capterra.ca/software/1069948/monday-service> |
| en-GB | <https://www.capterra.co.uk/software/1069948/monday-service> |
| en-IE | <https://www.capterra.ie/software/1069948/monday-service> |
| en-IL | <https://www.capterra.co.il/software/1069948/monday-service> |
| en-IN | <https://www.capterra.in/software/1069948/monday-service> |
| en-NZ | <https://www.capterra.co.nz/software/1069948/monday-service> |
| en-SG | <https://www.capterra.com.sg/software/1069948/monday-service> |
| en-ZA | <https://www.capterra.co.za/software/1069948/monday-service> |
| fr | <https://www.capterra.fr/software/1069948/monday-service> |
| fr-BE | <https://fr.capterra.be/software/1069948/monday-service> |
| fr-CA | <https://fr.capterra.ca/software/1069948/monday-service> |
| fr-LU | <https://www.capterra.lu/software/1069948/monday-service> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Luxembourg aide des millions de professionnels à trouver le bon logiciel. Découvrez les avis, les notes et les listes exhaustives d'outils informatiques.","email":"info@capterra.lu","url":"https://www.capterra.lu/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.lu/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"monday service","description":"monday service est une plateforme d'entreprise qui améliore l'efficacité de l'informatique et du support grâce à des automatisations intelligentes et à l'IA. Elle rationalise la gestion des cas d'assistance, l'assistance et l'optimisation des stocks. Les fonctionnalités clés comprennent la classification automatique des cas d'assistance, le routage intelligent et les outils collaboratifs pour une résolution rapide des problèmes et moins de remontées d'informations. Son approche sans code permet de personnaliser les workflow, tandis que l'analytique aide à gérer les tendances des services.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/162bdd71-82c5-44dc-b483-04fe006209cf.png","url":"https://www.capterra.lu/software/1069948/monday-service","@id":"https://www.capterra.lu/software/1069948/monday-service#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.lu/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":108},"offers":{"price":"31","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@id":"https://www.capterra.lu/software/1069948/monday-service#faqs","@type":"FAQPage","mainEntity":[]},{"@id":"https://www.capterra.lu/software/1069948/monday-service#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels de gestion des services informatiques","position":2,"item":"/directory/30672/it-service/software","@type":"ListItem"},{"name":"monday service","position":3,"item":"/software/1069948/monday-service","@type":"ListItem"}]}]}
</script>