--- description: Alloy Navigator : qu'en pensent les utilisateurs ? Lisez les avis clients sur Alloy Navigator, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Alloy Navigator - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Outils ITSM](/directory/30676/itsm/software) > [Alloy Navigator](/software/108129/alloy-navigator) # Alloy Navigator Canonical: https://www.capterra.lu/software/108129/alloy-navigator Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/108129/alloy-navigator?page=2) > Alloy Navigator est une solution réelle superbement conçue pour des clients réels, construite par des informaticiens réels comme vous. > > Conclusion : 64 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Alloy Navigator ? Petites, moyennes et grandes entreprises de tous les secteurs cherchant une solution globale accompagnée d'un puissant système d'automatisation de processus, d'une intégration tierce et d'une API flexible. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 64 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Alloy Software - **Fondé**: 2002 ## Contexte commercial - **À partir de**: 19,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Accès et contrôle à distance - Accès mobile - Alertes/Notifications - Alerts/Escalation - Asset Lifecycle Management - Barcode/Ticket Scanning - Catalog Management - Communication multicanal - Contrôles/Permissions d'accès - Emplacements multiples - Entrée et sortie - Gestion de contenu - Gestion de la base de connaissances - Gestion de la configuration - Gestion des accords de service - Gestion des affectations - Gestion des audits - Gestion des billets - Gestion des calendriers - Gestion des capacités - Gestion des changements - Gestion des connaissances - Gestion des flux de travail - Gestion des incidents - Gestion des ordres de travail - Gestion des problèmes - Gestion des stocks - Gestion des stocks - Gestion des tâches - Gestion des versions - Inventaire des licences - Licence d'évaluation - Mesure des performances - Outils de collaboration - Piste d'audit - Planification de la maintenance - Planification des changements - Portail libre-service - Rapports et statistiques - Rapports informatiques - Real-Time Monitoring - Recherche en texte intégral - Suivi des activités - Suivi des licences - Suivi des ressources - Suivi des ressources informatiques - Suivi des statuts - Support client - Tableau de bord - Workflow d'approbation ... et 31 fonctionnalités supplémentaires ## Intégrations (20 au total) - Auth0 - BeyondTrust Remote Support - Google Calendar - LogMeIn Rescue - Microsoft 365 - Microsoft Azure - Microsoft Entra ID - Microsoft Excel - Microsoft Intune - Microsoft Outlook - Microsoft Teams - Microsoft Word - Okta - OneLogin - OpsGenie ... et 5 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Outils ITSM](https://www.capterra.lu/directory/30676/itsm/software) ## Catégories connexes - [Outils ITSM](https://www.capterra.lu/directory/30676/itsm/software) - [Logiciels helpdesk](https://www.capterra.lu/directory/30008/help-desk/software) - [Gestion des ressources informatiques](https://www.capterra.lu/directory/30077/it-asset-management/software) - [Gestion des connaissances](https://www.capterra.lu/directory/30094/knowledge-management/software) - [Logiciels de gestion des services informatiques](https://www.capterra.lu/directory/30672/it-service/software) ## Logiciels similaires 1. [Freshservice](https://www.capterra.lu/software/132997/freshservice) — 4.5/5 (689 reviews) 2. [Milvus](https://www.capterra.lu/software/202528/milvus) — 4.8/5 (298 reviews) 3. [LiveAgent](https://www.capterra.lu/software/102188/liveagent) — 4.7/5 (1758 reviews) 4. [Desk Manager](https://www.capterra.lu/software/173025/help-desk-software) — 4.8/5 (106 reviews) 5. [JIRA Service Management](https://www.capterra.lu/software/138769/jira-service-management) — 4.5/5 (764 reviews) ## Avis ### "Game-changing system for Equipment and Property tracking" — 5.0/5 > **Beth** | *16 novembre 2023* | Psychologie | Taux de recommandation : 10.0/10 > > **Avantages**: The customization ability of Alloy is very impressive. We have not found anything that we have not been able to change so that it suits our needs. We are not even currently using Alloy to its fullest capacity yet and it has transformed workflows. Being able to track property and equipment to remote employees within the different categories is so helpful. I appreciate the flexibility of the system, once you learn the different levels of details it contains. The customer support is fantastic and really responsive. The training we received saved so many missteps when we were setting up the system. I really felt prepared to go live. Of course, we have made changes since startup as we realized different views or categorizations of items would work better, and the system makes it easy to adjust. My favorite section is the Consumables section. I am finding more and more ways to use this section. I feel that once we integrate purchasing into our Alloy workflow, our data will be so invaluable. > > **Inconvénients**: The only real problem I've found so far is that the Inventory Items and the Equipment Lending Library don't sync. This has been a little limiting, but the support team is working to correct that so I anticipate no problems in the future. There is a big learning curve with Alloy if you have not worked with a similar system. If you are new to Asset tracking systems, I highly recommend taking advantage of the training sessions. They are very in-depth and will prepare you well. Some of the categorizations required with Category and Type are a little redundant. Especially in the Consumable Products section. It took me several tries to figure out the best way to input these items to make them work for us. > > Overall, I'm extremely pleased with Alloy Navigator and our experience so far. This system is going to facilitate our future growth. It has already saved us time and prevented property loss. Once we have it fully integrated into our workflows and are using all features, it will be indispensable to daily work life. ----- ### "Very good application. Would recommend it." — 5.0/5 > **Janet** | *21 mai 2025* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: It allows us to keep an up-to-date inventory with all the financial information. It allows us to capture live equipment. > > **Inconvénients**: The reporting is not as good as I would like. We would like to be able to have more custom reports for our department. > > The application is a very easy to use and easy to navigate. Alloy, the company, have amazing support technicians making our experience a very positive one. ----- ### "My review of Alloy Navigator" — 3.0/5 > **Enzo** | *30 septembre 2024* | Matériel informatique | Taux de recommandation : 7.0/10 > > **Avantages**: I liked how comprehensive Alloy Navigator is for IT service management. It offers a great mix of asset management, help desk, and workflow automation, all in one platform, making it easy to manage IT processes efficiently. > > **Inconvénients**: The interface can feel outdated and a bit clunky. It takes some time to get used to, and the customization options could be more flexible. > > Overall, Alloy Navigator is a solid tool for IT management. It’s feature-rich and reliable, though the user interface could be more modern and easier to navigate. ----- ### "Doron's Alloy Review" — 4.0/5 > **Doron** | *29 janvier 2021* | Urbanisme et architecture | Taux de recommandation : 8.0/10 > > **Avantages**: Software is reliable, user friendly and you get the results quickly. > > **Inconvénients**: Some built-in features are limited and require alterations. > > Overall the application is solid, reliable. I have used it for the last 10 years and don't have plans of changing anytime soon. ----- ### "Solid product that meets all our needs" — 5.0/5 > **Tracy** | *3 mars 2025* | Vente en gros | Taux de recommandation : 10.0/10 > > **Avantages**: The feature set for the price is impressive. It's a perfect fit us as a SME. We've used Alloy Navigator for over 20 years and new releases come out on a regular basis. We track asset purchasing, deployment and decommissioning via the software. The creation and editing of service tickets is as simple or detailed as you want it to be. We've created custom workflows for scenarios like a new employee onboarding, new workstation deployment, etc. > > **Inconvénients**: The installed software for the on-premise version is a little dated looking, but the web interface, which we just started using, addresses that. > > We've had a very positive experience with Alloy Navigator. The product just works and is a good fit for us. Support has been helpful the few times we've had to contact them. ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/108129/alloy-navigator?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/108129/alloy-navigator) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées