--- description: webCRM : qu'en pensent les utilisateurs ? Lisez les avis clients sur webCRM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: webCRM - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/2/customer-relationship-management/software) > [webCRM](/software/112291/webcrm) # webCRM Canonical: https://www.capterra.lu/software/112291/webcrm Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/112291/webcrm?page=2) > webCRM est un système de CRM en ligne abordable et éprouvé. > > Conclusion : 19 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise webCRM ? webCRM est idéal pour les clients PME qui sont maintenant prêts pour un système de CRM de niveau supérieur afin de développer leur entreprise. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 19 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Efficy - **Fondé**: 1998 ## Contexte commercial - **À partir de**: 25,00 € - **Type de licence**: (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, danois, espagnol, finnois, norvégien, néerlandais, portugais, suédois - **Pays disponibles**: Belgique, Danemark, Espagne, France, Royaume-Uni, Suède, États-Unis ## Fonctionnalités - Accès mobile - Base de données de clients - Base de données de contacts - Champs personnalisables - Devis - Gestion des campagnes - Gestion des contacts - Gestion des leads - Gestion des opportunités - Gestion des tâches - Gestion du pipeline de ventes - Logiciels d'expérience client - Mesure des performances - Prévision - Prévision des ventes - Rapports de ventes - Recherche/Filtre - Segmentation - Stockage de documents - Suivi des interactions - Système de calendrier et de rappel - e-mail marketing ## Intégrations (2 au total) - Mailjet - Microsoft Outlook ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) - [Gestion des contacts](https://www.capterra.lu/directory/30016/contact-management/software) - [Logiciels de gestion de points de vente](https://www.capterra.lu/directory/20053/retail-management-systems/software) - [Gestion des leads](https://www.capterra.lu/directory/30017/lead-management/software) - [Logiciels de SFA (Sales Force Automation)](https://www.capterra.lu/directory/12/sales-force-automation/software) ## Logiciels similaires 1. [HubSpot CRM](https://www.capterra.lu/software/152373/hubspot-crm) — 4.5/5 (4455 reviews) 2. [EngageBay CRM](https://www.capterra.lu/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 3. [monday CRM](https://www.capterra.lu/software/1024614/monday-crm) — 4.7/5 (458 reviews) 4. [Marketing 360](https://www.capterra.lu/software/148516/marketing-360) — 4.5/5 (1135 reviews) 5. [Less Annoying CRM](https://www.capterra.lu/software/118921/less-annoying-crm) — 4.8/5 (646 reviews) ## Avis ### "WebCRM has revolutionised the way we work" — 5.0/5 > **James Dean** | *30 avril 2018* | Télécommunications > > **Avantages**: - Amazing customer service. They're always happy to help - The ability to bespoke the platform to our business Ease of use - The seamless transfer between Activities (Lead Generation Team) and Opportunities (Sales) - Email marketing capabilities - Excellent reporting facilities - Easy for managers to see workload of employees > > **Inconvénients**: - None\! It's totally changed the way we work. We have transformed from a sub company to a projected organisation this year while using WebCRM. It is perfect for our business. ----- ### "WebCRM - work from home" — 5.0/5 > **Utilisateur vérifié** | *7 mai 2020* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: No matter where I am in the world, as long as I have internet connectivity I am able to work. Working from home is easy with this product. > > **Inconvénients**: Only that the amount of users are limited depending on which package you buy. It is a pity that not more users are able to make use of this great software at our company. To add video calls would be a great option\! > > I use it daily and can register every video consultation during this pandemic as well as all packages sold during this time. Making working from home a blessing during this time. ----- ### "Administrative customer Software" — 3.0/5 > **Margrit** | *28 février 2022* | Hôtellerie | Taux de recommandation : 3.0/10 > > **Avantages**: Funktions for teamwork with several tasks at administrative customer invoice process are helpfull. > > **Inconvénients**: Reports are better showing up since some month. But complicated to use. > > To organize an online customer administrative process is helpfull for working together with a team . ----- ### "Great software and support" — 5.0/5 > **Gabriel** | *20 juillet 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: Not just have we discovered the best item to satisfy our requirements however Support had actually made the shift pain-free and simple - they're constantly readily available and most importantly they do exactly what they state they will. After weeks of having a hard time to discover a CRM system that was both easy to utilize and which had the performance we required, I was so grateful to be described webCRM. > > **Inconvénients**: Some of the integrations could be made better, not to say that support is not always available and repsonding to our needs ----- ### "I'm very happy to have worked with webCRM" — 5.0/5 > **Inés** | *8 avril 2018* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: I'm very happy to have worked with webCRM and I'm sure I'll be back for a second time, I'm really happy and satisfied with the results obtained by one of the best companies that can be found in the area of customer relationship management . > > **Inconvénients**: I really do not have any complaints to give, on the contrary, I only have good comments, I recommend them highly, very good service. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/112291/webcrm?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/112291/webcrm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées