ScheduFlow

"Great Product and Great Customer Service"

Commentaires: At Neurotherapy Northwest we have been using ScheduFlow for over 5 yrs. As a small mental health practice it is an affordable scheduling solution with a lot of power and easy to use. Duoserve's customer service is quick to respond to any question or problem. We highly recommend ScheduFlow.

Avantages: Easy to setup and use. Minimal training needed. Great customer service.

Inconvénients: A local backup option would be nice just in case we lose our internet connection.

"Awesome!"

Commentaires: The customer service is amazing! They are quick, always available, friendly, easy to understand, and didn't waste my time with features that we didn't need. I was told that something I was looking for was in development and am excited for the innovation this company releases.

Avantages: This calendar has amazing features and has saved us time with our scheduling process.

Inconvénients: I wish there were more customization with the labels.

"Use of ScheduFlow in our Orthodontic office"

Commentaires: We've been using this software for the last 3 years or so through the cloud from our multiple office locations and have been generally pleased with its ease of use, accuracy and secure access. It's reasonably priced for a small operation like ours but easily scaled up as needed. It's relatively easy to configure the look of the schedule to individual needs and permits numerous variations...more than we can use but its good to have the choice. The function allowing a mobile device to be used cannot apparently be initiated entirely online in real-time which is a bit frustrating as is the sometimes difficult to reach "help". We were somewhat surprised over the recent December holidays that we were unable to reach a person who could help us deal with the replacement of one of our PC's that malfunctioned with a mobile device. While we came up with an alternative, by the time "support" got back to us our needs had changed again so it wasn't a smooth process bringing devices on and off the licensing function in this case. It is not always this way but superior customer service would not have allowed this to happen and we have been good long-term customers. Overall, this program works very well as designed and is a good value for any small to medium business...and superior to other competing products of which we are aware.

"Easy of use scheduling software"

Commentaires: I'm using this software for my technician's appointments. It has been really good for my use so far. It's really easy of use, and it's nicely built. Support has been really helpful in solving my problems in a really decent time.

Avantages: Easy of use
Very clear
Good database
Online backups

Inconvénients: No mac version
They took off some functions like the dates with appointments in bold
It's twice the price than what I was paying for the last 5 years

"Very good scheduling software"

Commentaires: It's very easy to schedule appointments and technicians. Reports are clear and contain every information we need for our clients. I would recommend this software anytime.

Avantages: Easy to use, great reports, great customer service.

Inconvénients: No mac version, some functions have been taken off the software such as bold dates when there are appointments on that date.