---
description: Service Pro : qu'en pensent les utilisateurs ? Lisez les avis clients sur Service Pro, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Service Pro - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [Service Pro](/software/114456/service-pro)

# Service Pro

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> Définissez vos règles pour tout, de la maintenance sur site aux RMA, en passant par les garanties et les contrats pour tous les modules de votre système.
> 
> Conclusion : 24 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Service Pro ?

Service Pro automatise les processus de maintenance sur site pour toutes les entreprises qui proposent des prestations d'installation, de réparation, d'inspection et de maintenance préventive sur le terrain.  Service Pro est adapté à n'importe quel secteur de services.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.0/5** | 24 Avis |
| Simplicité | 3.7/5 | D'après l'ensemble des avis |
| Support client | 4.1/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.7/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: MSI Data
- **Pays**: Mequon, É.-U.
- **Entreprise fondée en**: 2010

## Contexte commercial

- **À partir de**: 5.000,00 $US
- **Public cible**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, Irlande, Nouvelle-Zélande, Royaume-Uni, États-Unis

##  Fonctionnalités

- Accès mobile
- Base de données de contacts
- Devis
- Facturation
- Gestion des contrats/licences
- Gestion des expéditions
- Gestion des ordres de travail
- Gestion des stocks
- Gestion des tâches
- Historique des services
- Planification
- Recouvrement des paiements sur le terrain
- Signature électronique
- Suivi du temps en ligne

## Intégrations (4 au total)

- NetSuite
- QuickBooks Online Advanced
- Sage 100
- Viewpoint Team

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Support téléphonique
- Chat

## Category

- [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software)

## Catégories connexes

- [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software)
- [Logiciels pour sous-traitance](https://www.capterra.lu/directory/32699/subcontractor/software)

##  Logiciels similaires

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2. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1456 reviews)
3. [Connecteam](https://www.capterra.lu/software/153140/connecteam) — 4.6/5 (5213 reviews)
4. [Skimmer](https://www.capterra.lu/software/177014/skimmer) — 4.9/5 (228 reviews)
5. [BuildOps](https://www.capterra.lu/software/194155/buildops) — 4.4/5 (177 reviews)

## Avis

### "Service Pro provides great value with excellent customer support." — 4.0/5

> **Jonathon** | *18 août 2025* | Machines | Taux de recommandation : 8.0/10
> 
> **Avantages**: Service Pro is a highly versatile software with great capabilities for the cost. There are many things that can be configured specific to your needs. They are also highly focuses on continuously improving the product and rolling out new features. They are very engaged with customer support and always willing to hear feedback and new ideas. The mobile app is great for our field technicians and integrates well with the overall system.
> 
> **Inconvénients**: Some parts of the back-office part of the software are a little clunky and limiting, but they have eagerly heard this feedback and are actively working on product improvements.
> 
> The overall experience has been very good. The most outstanding part is the customer service, which easily helps overcome many of the potential issues.

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### "Service Pro, fully customizable for your industry. No matter what it is\!" — 5.0/5

> **Chuck** | *3 septembre 2025* | Fabrication électrique/électronique | Taux de recommandation : 10.0/10
> 
> **Avantages**: Customation - Service Pro doesn't come with canned inspections/forms that you hope work with your field. You create the content using an easy to use interface. Everything used is customized by the administrator to ensure you are capturing all the information you want your staff to capture.
> 
> **Inconvénients**: Although the inspection creation interface is easy to use I would like to be able to color responses and add images in the question to visually direct field personel.
> 
> Like any new software as long as you make the committment to properly train, develop your content and take the time to learn everything the software can do you will see it is easy to use.

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### "Don't waste your time" — 1.0/5

> **Paul** | *6 août 2020* | Eau/gaz/électricité | Taux de recommandation : 0.0/10
> 
> **Avantages**: Nothing - couldn't get it to work and finally gave up.
> 
> **Inconvénients**: Clumsy interface, mobile application seldom worked, heavy web service integration with Netsuite (the amount of data being constantly pulled from our ERP was astonishing).
> 
> The sales team was very good at showing us a working system and all of the advantages to using Service Pro, so we were excited to use it.  After an extended implementation period, we finally went live and it was one problem after another.  The response from MSI was non-existent and with all the problems, we decided to stop using it.  What a complete waste of time and money.

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### "Valuable Field Service" — 4.0/5

> **Shannon** | *11 septembre 2025* | Logiciels de construction | Taux de recommandation : 10.0/10
> 
> **Avantages**: Value, customer support, and innovation.
The app is easy to customize what can be seen and used making it easier for our techs only see what is necessary.
> 
> **Inconvénients**: Support cases with about API issues are slow to resolve and usually do not have a viable fix.
The same can be said about cases involving the mobile app as well.
> 
> The relationship with our contacts at MSI are amazing. I feel like they are always trying to see where they can lean in on any issues we may have.

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### "ServicPro 10" — 4.0/5

> **JC** | *10 octobre 2025* | Eau/gaz/électricité | Taux de recommandation : 7.0/10
> 
> **Avantages**: I like the mobile functionality and the fact it is cloud based.  Once you are trained in the system, it is relatively easy to use and understand.  The fact that there is a decent amount of customization available makes it work for unique situations like our company comes across.
> 
> **Inconvénients**: Creating inspections and some other areas of the system that the user can do on there own can be complicated and challenging to work with.
> 
> Although it was a slow start with getting onboarded, we have had very helpful interactions as needed with the MSI team.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/114456/service-pro)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/114456/Service-Pro/> |
| en-AE | <https://www.capterra.ae/software/114456/service-pro> |
| en-AU | <https://www.capterra.com.au/software/114456/service-pro> |
| en-CA | <https://www.capterra.ca/software/114456/service-pro> |
| en-GB | <https://www.capterra.co.uk/software/114456/service-pro> |
| en-IE | <https://www.capterra.ie/software/114456/service-pro> |
| en-IL | <https://www.capterra.co.il/software/114456/service-pro> |
| en-IN | <https://www.capterra.in/software/114456/service-pro> |
| en-NZ | <https://www.capterra.co.nz/software/114456/service-pro> |
| en-SG | <https://www.capterra.com.sg/software/114456/service-pro> |
| en-ZA | <https://www.capterra.co.za/software/114456/service-pro> |
| es | <https://www.capterra.es/software/114456/service-pro> |
| es-AR | <https://www.capterra.com.ar/software/114456/service-pro> |
| es-CL | <https://www.capterra.cl/software/114456/service-pro> |
| es-CO | <https://www.capterra.co/software/114456/service-pro> |
| es-CR | <https://www.capterra.co.cr/software/114456/service-pro> |
| es-DO | <https://www.capterra.do/software/114456/service-pro> |
| es-EC | <https://www.capterra.ec/software/114456/service-pro> |
| es-MX | <https://www.capterra.mx/software/114456/service-pro> |
| es-PA | <https://www.capterra.com.pa/software/114456/service-pro> |
| es-PE | <https://www.capterra.pe/software/114456/service-pro> |
| fr | <https://www.capterra.fr/software/114456/service-pro> |
| fr-BE | <https://fr.capterra.be/software/114456/service-pro> |
| fr-CA | <https://fr.capterra.ca/software/114456/service-pro> |
| fr-LU | <https://www.capterra.lu/software/114456/service-pro> |

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