---
description: SmarterMail : qu'en pensent les utilisateurs ? Lisez les avis clients sur SmarterMail, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: SmarterMail - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Gestion des e-mails](/directory/30553/email-management/software) > [SmarterMail](/software/116528/smartermail)

# SmarterMail

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> SmarterMail fournit des fonctionnalités de logiciel de serveur de messagerie Exchange pour une fraction du coût \! Avec des exigences matérielles moindres, une stabilité supérieure et des coûts de maintenance réduits, SmarterMail présente un coût total de possession (TCO) nettement inférieur et constitue la meilleure alternative de Microsoft Exchange pour les entreprises et les sociétés d'hébergement. Bénéficiez d'un accès instantané au webmail, à la messagerie instantanée, à la synchronisation sur ordinateur et mobile, à la collaboration avec les utilisateurs, etc.
> 
> Conclusion : 12 utilisateurs lui ont donné la note de **3.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **3.9/5** | 12 Avis |
| Simplicité | 4.0/5 | D'après l'ensemble des avis |
| Support client | 3.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: SmarterTools
- **Fondé**: 2003

## Contexte commercial

- **À partir de**: 499,00 $US
- **Type de licence**:  (Version gratuite disponible) (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site)
- **Langues**: allemand, anglais, arabe, chinois, danois, espagnol, français, italien, portugais brésilien, portugais européen
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus

##  Fonctionnalités

- Alertes/Notifications
- Autoresponders
- Boîtes de réception partagées
- Gestion des contacts
- Gestion des signatures
- Outils de collaboration
- Third-Party Integrations

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Gestion des e-mails](https://www.capterra.lu/directory/30553/email-management/software)

##  Logiciels similaires

1. [Gmail](https://www.capterra.lu/software/202338/gmail) — 4.8/5 (13327 reviews)
2. [Google Workspace](https://www.capterra.lu/software/168389/google-workspace) — 4.7/5 (17483 reviews)
3. [Microsoft Outlook](https://www.capterra.lu/software/1010311/microsoft-outlook) — 4.5/5 (2426 reviews)
4. [Microsoft 365](https://www.capterra.lu/software/58688/microsoft-365) — 4.6/5 (14035 reviews)
5. [Yahoo Mail](https://www.capterra.lu/software/1035225/yahoo-mail) — 4.2/5 (846 reviews)

## Avis

### "Good, but limited." — 5.0/5

> **Matheus** | *16 avril 2020* | Services et technologies de l'information | Taux de recommandation : 9.0/10
> 
> **Avantages**: Easy to set up;&#10;Solve the problem to be solved;&#10;Can configure multiple domains.
> 
> **Inconvénients**: The message queue system hangs easily;&#10;The settings are saved in XML files, making it easier to lose data.
> 
> It was one and it is still a good experience, we keep it in production. Great for those who want to implement a product quickly.

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### "Very powerful Mail Server\!\!" — 5.0/5

> **Utilisateur vérifié** | *31 juillet 2018* | Logiciels | Taux de recommandation : 10.0/10
> 
> **Avantages**: This is a very powerful, and cost effective mail server. I've used this for over 10 years and have seen VERY frequent, non-stop upgrading of features this whole time. Cost is very reasonable compared to other solutions like Exchange.
> 
> **Inconvénients**: There's really nothing I can say about this. I used to not like the mobile integration, but SmarterTools REALLY improved on this.

-----

### "Stay far away from Smartermail if you want "exchange features" as they don't work" — 2.0/5

> **Utilisateur vérifié** | *12 novembre 2024* | Services et technologies de l'information | Taux de recommandation : 3.0/10
> 
> **Avantages**: Mailserver as it comes in initial form works very well as long as you want pop and IMAP.
> 
> **Inconvénients**: MAPI/EWS implementation simply was done wrong.  They chose Json file format which lends to sever limitations on calendar items, ran into massive issue with legal office.  They charge rediculous fee to maintain product and provide little support, everything is a cost per ticket if you need someone to help otherwise it takes a day to get a response assuming its not late afternoon thursday\!.
> 
> Lastly their support is available only 4 days of the week.  Simply rediculous\!  Do they seriously think noone works on Friday?  We will never recommend this product to anyone because of this.

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### "SmarterMail is a reliable mail server app" — 4.0/5

> **Chris** | *15 juillet 2021* | Design | Taux de recommandation : 5.0/10
> 
> **Avantages**: We have had just about no issues using SmarterMail for our mailserver management needs.  It provides many features required for managing many of our client's email services and accounts.  We also have clients who use it as their email client and have very few issues.
> 
> **Inconvénients**: Blacklisting and whitelisting isn't as locked down as it should be.  Some blacklisted or spam identified emails get through after tagging.  This is frustrating at times.
> 
> Overall we are happy with SmarterMail as our mail server management tool.  We manage email for over 80 clients with very little issue or concern.  So peace of mind is what Smarter Mail gives us.

-----

### "Multiple deployments that we support" — 5.0/5

> **Dab** | *22 février 2019* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: It is rock solid stable,  the user interface is intuitive, clean and easy for the users to adapt to. It is affordable (much more than affordable than Exchange) for the small to medium business and makes for a great solution.  The support has been good and we have had VERY few issues over the years.
> 
> **Inconvénients**: It is not as powerful and as seamless as exchange (which we also host). The third party spam \&amp; AV filtering they have integrated is not very good (we have went to a TrendMicro Hosted Gateway solution to fix this). &#10;The chat feature has not been well received by my clients.
> 
> We have been using SmarterMail for 10+ years. We host several clients (Multiple domains for multiple years) on one of our Smartmail VM's,  and have deployed this as on premise solution of a number of other clients. &#10;We have been through many versions and are still very pleased with the product as are our clients. We can host with, make money with it, and have have happy customers.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/116528/smartermail)

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