PeopleKeep

PeopleKeep

par PeopleKeep

Qui utilise PeopleKeep ?

Les petites entreprises qui ne peuvent pas mettre en place une assurance santé collective. PeopleKeep est un logiciel d'automatisation des avantages médicaux personnalisés qui simplifie, facilite et personnalise l'offre d'avantages médicaux.

Description de PeopleKeep

PeopleKeep est une nouvelle façon d'offrir des avantages sociaux appelés avantages personnalisés. La plupart des personnes croient que les avantages sociaux sont les services offerts par une entreprise, tels qu'un régime d'assurance maladie ou d'invalidité. Avec des avantages personnalisés, c'est l'inverse. Les entreprises donnent aux personnes des fonds exonérés d'impôts à consacrer aux services de consommation qu'ils trouvent les plus valables. C'est aussi simple que les salaires. PeopleKeep fournit un logiciel d'automatisation des avantages sociaux personnalisés qui simplifie, facilite et personnalise l'offre d'avantages sociaux pour tous.

Informations sur PeopleKeep

PeopleKeep

http://www.peoplekeep.com

Fondé en 2015

Prix de PeopleKeep

PeopleKeep n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

PeopleKeep - Fonctionnalités

Logiciels de gestion des avantages sociaux
Administration COBRA
Administration FMLA
Administration d'assurance vie
Administration de l'assurance invalidité
Administration de l'assurance maladie
Conforme HIPAA
Externalisation de la gestion des avantages aux employés
Gestion de la déduction
Gestion des HSA/FSA (États-Unis seulement)
Gestion des avantages des employés
Gestion des fournisseurs
Gestion des régimes de retraite
Inscriptions aux avantages en ligne
Reporting ACA
Tableau de bord des avantages

Avis sur PeopleKeep

Afficher 5 avis sur 75

Note globale
4,9/5
Facilité d'utilisation
4,8/5
Service client
5/5
Fonctionnalités
4,8/5
Rapport qualité-prix
4,9/5
Lisa H.
Owner/President
Construction, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 19/09/2018

"excellent benefit for employees"

Commentaires: As a small business that cannot afford to offer healthcare to all my employees, we have turned to Peoplekeep as a solution. This allows us to help our employees pay for medical related expenses and ease their burden a bit. We are in our 6th month of using it and our employees are very thankful and excited that they get to be reimbursed for so many expenses. Some employees have even elected to have dental work done now that they know they can afford it with Peoplekeep reimbursement! That is rewarding for us, knowing we have helped take care of our employees in that way.

Avantages: The software is very easy to use and navigate. There is always a person available to online chat with or call if you have questions. The turnaround time for any problems is really quick.

Inconvénients: I wish there was an app for iphones and droids instead of having to go online to access my account. As a user an app would be much easier to use. As an administrator of the policy, an app would allow me to assist my employees while away from my desk as well.

Réponse de l'éditeur

envoyé par PeopleKeep le 20/09/2018

Thanks for the great review! I appreciate you sharing your experience here, and it sounds like you¿ve really been able to help your employees with this benefit. I wanted to let you know that while we don¿t have a mobile app yet, our site is absolutely mobile friendly. You can access your account directly on your cell phone to make changes or approve reimbursements while you¿re away from the office.

  • Provenance de l'utilisateur 
  • Publié le 19/09/2018
Lena K.
Provider Advocate Manager
Services financiers, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 17/09/2019

"Vote PeopleKeep!!"

Commentaires: PeopleKeep is a great way to keep track of medical expenses and easily get reimbursed through your paychecks whether it is weekly, by-weekly, or monthly. PeopleKeep encourages you to take control of your physical health, mental health, and any sort of physical therapy or rehabilitation services you may need.

Avantages: Well obviously getting reimbursed for my medical expenses is amazing in itself. It covers a wide range of medications and doctor visits. It isn't just prescription medication either, but also some over the counter medications as well. Some items on the list really surprised me such a various forms of birth control contraception available for reimbursement. It's a relief knowing I will be reimbursed for things that come up suddenly or for things that I have been putting off because of a financial bind. I love that and reimbursements come on the following paycheck so long as it is processed a few days prior. It's easy to navigate through the portal and it takes me seconds to submit a reimbursement request. They also notify you that they have received your request, as well as when it has been approved.

Inconvénients: It's pretty particular about the documents you send through (for good reason). Just be prepared to have dates, your name, and medical information clearly labeled.

Réponse de l'éditeur

envoyé par PeopleKeep le 23/09/2019

Thank you for your kind words, Lena. We're glad you enjoy using PeopleKeep and find value in our services. We know that submitting all the documentation for your expenses can be a hassle, but that's just to make sure your company stays in compliance with IRS regulations and doesn't get fined if they ever get audited.

We're always working to make our product better, so if you have any suggestions or further observations, we'd love to hear from you. You can contact us at [email protected]

  • Provenance de l'utilisateur 
  • Publié le 17/09/2019
Sandra G.
Product Specialist /Photographer
Photographie, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 19/09/2018

"customer experience"

Commentaires: When I first used the software to open my account it was very simple and easy to get started however, the system can't handle anything outside of normal straight forward billing and payment receipts without human intervention. My last attempt to get a refund has proven to be difficult without human intervention. It works fine for simple straight forward refunds but anything out of the ordinary is difficult because of limited options to make needed changes for unique situations. The software needs more flexibility.

Avantages: Easy to read and move around. I love the color choices for various parts of the website.

Inconvénients: Limited options for unique situations. There isn't an option when your health premium changes for submitting a premium and altering the upcoming refund to be different from the previous refunds before the change. See below my situation for example: I logged into the account and the last refund attempt was labeled ineligible because I cancelled the last request for the refund of 157.80 as a health premium and changed it to a health payment. It said it was ineligible because I won't get the recurring refund each month if it is a payment. That is exactly why I changed the refund type. The system doesn't work when a client's insurance changes from one plan to another twice which is what has taken place this year with our health insurance. I opened the health premium in January of 2018 and paid the policy in full for the entire year and on May 1, 2018 our health policy changed and the premium was increased starting May 1, 2018. In July my husband lost his job due to health reasons and our policy changed again and the policy rate was reduced down to 1.00 starting September 1 as long as the past premiums were paid in full from May 1, 2018 through August 31, 2018 which was the 157.80. I didn't submit a reimbursement for May, June, or July prior to the refund request in September because I didn't make a payment yet. I made the payment August 31 but the bill they sent out was dated for September go figure? The software system can't handle this.

Réponse de l'éditeur

envoyé par PeopleKeep le 20/09/2018

Thanks for posting this! We really appreciate the feedback. We¿d love to chat with you about how we can improve our product.

  • Provenance de l'utilisateur 
  • Publié le 19/09/2018
Autumn S.
Marketing Specialist
Assurance, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 20/08/2019

"PeopleKeep Benefits Broker Side"

Commentaires: It allows employers to set a budget for benefits and not have fear of sticker shock at the next renewal. It allows employees to get something customized to them, and not have a one-size-fits-all that may or may not provide benefits they need.

Avantages: The absolute best part is the customer support. I work as a broker and have helped some small groups that are moving away from or were unable to offer traditional employer-sponsored coverage to PeopleKeep. This allowed companies to offer benefits to the employees. Because of my more unique position, I am also an administrator with some of my groups and any issue is resolved within moments. The rep has been a lifesaver! He has made himself available outside of business hours when needed, and always has an answer. The rest of the team provides great service as well through chat.

Inconvénients: The only thing that I can say I would have liked to have was step-by-step instructions before doing the company set-up/ employee load. The issue was resolved easily, however having instructions would have saved the rep from getting a phone call extremely early one morning.

  • Provenance de l'utilisateur 
  • Publié le 20/08/2019
Carole E.
Legal Assistant
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 17/09/2019

"Love PeopleKeep"

Commentaires: Overall, I love PeopleKeep. They have made things so easy and customer service is extremely helpful and nice about every single question I had in the initial set-up process and first months following.

Avantages: The ease in using this software is beyond my expectations when I initially signed our company up for the product. It is extremely user-friendly. I have already told several small business owners to look into PeopleKeep because it has been so easy.

Inconvénients: Initially when I registered us, it was unclear when I was onboarding myself. I am a user and the administrator, so that was the only confusing component. However, customer service was amazing in rectifying the situation before the billing occurred.

Réponse de l'éditeur

envoyé par PeopleKeep le 23/09/2019

Carole, your kind words just made our day! We are thrilled that you are loving PeopleKeep even more than you thought you would and are so appreciative of your referrals. Those mean so much and we're glad you feel like we are worthy of referring.

We've had some feedback from other users about some ambiguity regarding an admin that is also a user in the setup process. We're happy you got it all figured out with our support team, but would love any additional insight or feedback about what we could do to make it better. You can contact us at [email protected]

  • Provenance de l'utilisateur 
  • Publié le 17/09/2019