--- description: CharmHealth : qu'en pensent les utilisateurs ? Lisez les avis clients sur CharmHealth, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CharmHealth - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de dossier patient informatisé (DPI)](/directory/20028/electronic-medical-records/software) > [CharmHealth](/software/120340/charm-ehr) # CharmHealth Canonical: https://www.capterra.lu/software/120340/charm-ehr Page : 1/7\ Suivant: [Page suivante](https://www.capterra.lu/software/120340/charm-ehr?page=2) > Dossier médical partagé, gestion de cabinet, facturation médicale, solution de télémédecine et de messagerie médicale > > Conclusion : 153 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise CharmHealth ? Cabinets de petite et moyenne taille en configuration ambulatoire ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 153 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 3.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: MedicalMine - **Pays**: Pleasanton, É.-U. - **Entreprise fondée en**: 2007 ## Contexte commercial - **À partir de**: 25,00 $US - **Type de licence**: (Version gratuite disponible) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Arabie saoudite, Argentine, Arménie, Australie, Azerbaïdjan, Bahreïn, Bangladesh, Bhoutan, Bolivie, Brunei, Brésil, Cambodge, Canada, Chili, Chine, Colombie, Corée du Sud, Fidji, Guam et 67 de plus ## Fonctionnalités - Aide à la décision - Autorisation préalable électronique - Avis de versement - Base de données de référence sur les drogues - Cabinet de plusieurs praticiens - Clôture de réclamations - Confirmations/Reminders - Conforme HIPAA - Conformité pour le secteur médical - Conférences vidéo - Dossier médical informatisé et partagé - EPCS Compliant - Emplacements multiples - Facturation - Facturation médicale - Formulaires en ligne - Gestion de formulaire - Gestion de la communication - Gestion des calendriers - Gestion des dossiers patients - Gestion des flux de travail - Gestion des plans de soins - Gestion des rendez-vous - Gestion des réclamations - Graphiques - Historique des factures - Interopérabilité clinique - Medication Alerts/Warnings - Medication Management - Notes SOAP - Participation des patients - Planification automatisée - Planification des médecins - Planification des patients - Planification des rendez-vous - Portail des patients - Portail libre-service - Prescription Renewal - Prescription électronique - Rapports et analyses - Rapports et statistiques - Remote Treatment Planning - Rendez-vous récurrents - Saisie de codes et de frais - Suivi de la conformité - Suivi des patients - Third-Party Integrations - Traitement des paiements - À des fins médicales - Évaluations initiales ... et 23 fonctionnalités supplémentaires ## Intégrations (9 au total) - DeepScribe - Fullscript - Health Cloud - MatrixCare Skilled Nursing Facility - Peeklogic Salesforce – Jira Connector - QuickBooks Online Advanced - Twilio - Zoho CRM - Zoom Workplace ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.lu/directory/20028/electronic-medical-records/software) ## Catégories connexes - [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.lu/directory/20028/electronic-medical-records/software) - [Logiciels de gestion de dossiers médicaux informatisés - cardiologie](https://www.capterra.lu/directory/32561/cardiology-emr/software) - [Logiciels pour ostéopathes](https://www.capterra.lu/directory/30115/chiropractic/software) - [Logiciels pour kinésithérapeutes](https://www.capterra.lu/directory/30596/physical-therapy/software) - [Facturation médicale](https://www.capterra.lu/directory/30026/medical-billing/software) ## Logiciels similaires 1. [Fusion](https://www.capterra.lu/software/136876/pediatric-therapy-emr) — 4.3/5 (720 reviews) 2. [ModMed](https://www.capterra.lu/software/124590/ema) — 4.5/5 (567 reviews) 3. [AestheticsPro](https://www.capterra.lu/software/93446/aestheticspro) — 4.5/5 (678 reviews) 4. [Tebra](https://www.capterra.lu/software/129169/tebra) — 3.9/5 (1386 reviews) 5. [Alleva](https://www.capterra.lu/software/180899/alleva) — 4.5/5 (282 reviews) ## Avis ### "Charm for DME Billing" — 5.0/5 > **Julio** | *24 août 2023* | Appareils médicaux | Taux de recommandation : 9.0/10 > > **Avantages**: The best use of Charm for us was having all our patient data in one location that was easily accessible, and well laid out. Ease of use was important in the decision to use Charm. Charm was easy to implement and setup. It is highly customizable and their support is great. It has almost all the features we need to run the practice. > > **Inconvénients**: There is no option for refilling orders for patients. We have to go in and create new encounters each time > > Overall experience ----- ### "Great system, cost efficient, high value" — 5.0/5 > **Patricia** | *23 janvier 2025* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: user friendly and multiple features with transparent pricing. They are always upgrading to include and offer more features on both provider and patient side. Great system integration as well. Easy setup and plenty of how to videos available on YouTube. > > **Inconvénients**: Support could be a tad friendlier and engaging > > I have used for the past 3 years and absolutely love it. They are always upgrading to include and offer more features on both provider and patient side. Great system integration as well. ----- ### "Good program, bad support" — 3.0/5 > **Molly** | *3 janvier 2025* | Hôpitaux et soins de santé | Taux de recommandation : 6.0/10 > > **Avantages**: As far as EMRs go, as a solo provider this is a good option. It's affordable and fairly easy to get up and going. It's pretty bare bones, but I've liked it FAR more than Simple Practice, which I found to be so clunky I've switched to Charm. > > **Inconvénients**: The customer service\!\! You can only contact support via email, and it takes at least a week for any reply. They are NEVER proactive and if you don't know to ask every single minute detail in advance, it won't get done. It's been infuriating and after four months seeing patients, I still haven't been able to bill insurance, all because of Charm\!\! It has been AGONIZING every step of the way. > > Frustrating. The tutorials are useless and don't actually help you get up and going. I'm extremely grateful I have another source of income, or I'd be destitute after how many months I've had to go without reimbursement. ----- ### "Great value for the price" — 5.0/5 > **Christi** | *8 septembre 2022* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: CharmHealth has been a great find for our practice. The setup time was next to nothing and the ease at which our providers were able to learn the software was surprising. > > **Inconvénients**: The scheduling portion of the software is the one area I think the product owners at CharmHealth could really improve. The limitations are not insurmountable, but compared to the rest of the product, this area could use some updating. It isn't easy to set up block time and if you want the patients to be able to schedule the times at which the patients can see on the web are not customizable to the practice leaving very little options for the practice. I think this is the biggest opportunity Charm has for improvements. The other improvement suggestion comes in the way of being Telehealth focused. There are several areas in the product that still focus heavily on having an office (like uploading insurance cards), however, if we aren't in the office that becomes a challenge, > > Our practice partners want to practice medicine. They don't want to spend all their time on the computer. As a Telehealth focused practice we want the systems to ease our note taking burden and this EMR does that nicely. ----- ### "Very customizable" — 5.0/5 > **Oluwole** | *25 mars 2024* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: Intuitiveness. Easy to use. Customizable templates, macros, user roles. Integrated instant messaging for staff, text messaging for patients, fax, referral management. Ability to customize automation of the RCM. > > **Inconvénients**: Onboarding is brief and not very detailed. However, the intuitiveness sort of compensates. Also, time to response when you reach out for technical support can vary. Sometimes immediately, at other times can take up to a week. > > Really good experience. Other than occasional slow response time of technical team, I am pleased. ----- Page : 1/7\ Suivant: [Page suivante](https://www.capterra.lu/software/120340/charm-ehr?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/120340/charm-ehr) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées