---
description: FieldAware : qu'en pensent les utilisateurs ? Lisez les avis clients sur FieldAware, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: FieldAware - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [FieldAware](/software/120648/fieldaware)

# FieldAware

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> Ce logiciel basé sur le cloud et conçu pour une utilisation mobile, propose puissance, facilité d'utilisation et flexibilité totale pour une meilleure gestion des interventions.
> 
> Conclusion : 66 utilisateurs lui ont donné la note de **3.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise FieldAware ?

FieldAware convient aux entreprises de maintenance sur site de toutes tailles et de tous les secteurs d'activité. Toutes les entreprises ayant des agents sur le terrain proposant des services à distance à des clients, peuvent bénéficier de cette solution.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **3.4/5** | 66 Avis |
| Simplicité | 3.5/5 | D'après l'ensemble des avis |
| Support client | 3.3/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 2.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 50% | (5/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: GPS Insight
- **Pays**: Scottsdale, É.-U.
- **Fondé**: 2004

## Contexte commercial

- **À partir de**: 70,00 $US
- **Public cible**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, français, irlandais
- **Pays disponibles**: Australie, Royaume-Uni, États-Unis

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Application mobile
- Base de données de contacts
- Devis
- Facturation
- GPS
- Gestion de la conformité
- Gestion de la disponibilité
- Gestion des billets
- Gestion des calendriers
- Gestion des clients
- Gestion des clients
- Gestion des connaissances
- Gestion des contrats/licences
- Gestion des documents
- Gestion des dossiers patients
- Gestion des déchets
- Gestion des employés
- Gestion des expéditions
- Gestion des factures
- Gestion des flux de travail
- Gestion des ordres de travail
- Gestion des ressources
- Gestion des stocks
- Gestion des techniciens
- Gestion des tâches
- Gestion des tâches
- Historique des clients
- Historique des services
- Importation et exportation de données
- Logiciels d'expérience client
- Maintenance préventive
- Planification
- Rapports et statistiques
- Real-Time Updates
- Recouvrement des paiements sur le terrain
- Routage
- Réservation en ligne
- Signature électronique
- Stockage de documents
- Suivi de l'inventaire
- Suivi des activités
- Suivi des tâches
- Suivi du temps
- Suivi du temps en ligne
- Tableau de bord d'activités
- Third-Party Integrations
- Traitement des paiements
- Visualisation de données

... et 10 fonctionnalités supplémentaires

## Intégrations (5 au total)

- CBOS
- NetSuite
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Xero

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software)

## Catégories connexes

- [Logiciels de gestion des interventions](https://www.capterra.lu/directory/10009/field-service-management/software)
- [Logiciels de PSA (Professional Services Automation)](https://www.capterra.lu/directory/16/professional-services-automation/software)
- [Logiciels pour maisons de repos](https://www.capterra.lu/directory/10036/home-health-care/software)
- [Gestion des déchets](https://www.capterra.lu/directory/10045/waste-management/software)
- [Logiciels de paysagisme](https://www.capterra.lu/directory/20004/landscape/software)

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2. [GSMtasks](https://www.capterra.lu/software/149699/gsmtasks) — 4.7/5 (35 reviews)
3. [Dynamics Mobile](https://www.capterra.lu/software/190459/dynamics-mobile) — 4.0/5 (1 reviews)
4. [Dynamics 365](https://www.capterra.lu/software/157279/dynamics-365) — 4.4/5 (5811 reviews)
5. [Connecteam](https://www.capterra.lu/software/153140/connecteam) — 4.6/5 (5060 reviews)

## Avis

### "The most complete service management system ever" — 5.0/5

> **Daniel** | *11 octobre 2013*
> 
> Our experience with FieldAware has been excellent. My only worry with a cloud based system would be the saturation and sudden down times of their servers, but for as long as I have been using FieldAware I have not experienced not even 1 minute of downtime.&#13;&#10;I would certainly recommend this system to other companies.

-----

### "FieldAware your friendly companion" — 5.0/5

> **Jade Anthony** | *16 janvier 2025* | Design | Taux de recommandation : 10.0/10
> 
> **Avantages**: There are many features on this software and it is very easy to access.
> 
> **Inconvénients**: So far so good, there is nothing that I least like.

-----

### "Horrible Software" — 1.0/5

> **Gwen** | *16 décembre 2021* | Services aux consommateurs | Taux de recommandation : 1.0/10
> 
> **Avantages**: This software is good for Dispatch. That's it.  Who pays this kind of money for dispatch only software?
> 
> **Inconvénients**: Everything else but dispatch. It is terrible syncing to QB. The DOMO reports are inaccurate. You cannot get in touch with anyone for an issue. If you do reach someone, it goes dead in the water. No solutions. Every update messes something else up and the sync gets messed up every time as well.
> 
> FA sales pitch is great, after you purchase, its terrible. They do NO customization whatsoever. You change to fit their software. Period.

-----

### "A solid field service customer management software" — 4.0/5

> **Traver** | *27 mars 2020* | Logiciels de construction | Taux de recommandation : 8.0/10
> 
> **Avantages**: It's pretty easy to navigate. Jobs are in a nice big list. We've got years and years worth of customers. I've gone through the list many times over organizing and categorizing our customers after I joined our company a year ago. It's easy to sort through the customers with the search feature, and the itemizer allows our techs to better organize our parts cost.&#10;&#10;The scheduler itself is really handy and a great way to keep an eye on who is where.
> 
> **Inconvénients**: FieldAware has a lot of features we use, but it's also missing a lot of really crucial features other softwares like Service Titan have. Right now there's no automatic text messaging when a tech is on the way or to send a review link.&#10;&#10;If you choose to sign in via the app, you cannot use the desktop. Or so I'm told, haven't tried that personally.&#10;&#10;If a technician is assigned as the secondary tech, and not the lead, jobs don't show on their app, so we have to text the assistant techs to tell them where to go.&#10;&#10;It's a solid software for it's capabilities, but it's missing a lot of features that we really could use.
> 
> Not a whole lot to share that I didn't above. We have processes to help us keep track of marketing expenses and income, though it's not built into the software itself. We've made it work.&#10;&#10;From a day-to-day basis I have no complaints about the software. Things work as they should, and it's easy to figure out what you need to do on your own, so there's no constantly calling support like with some other software we use in the office.

-----

### "Fieldaware Review" — 4.0/5

> **Joseph** | *14 novembre 2018* | Services aux consommateurs | Taux de recommandation : 9.0/10
> 
> **Avantages**: Fairly easy to use and set up, web based so no software required. After using it for several years have found it effective and they are improving and adding new features. Relatively stable.
> 
> **Inconvénients**: Like all systems there is still room for improvement. Would like to see a little more customization in certain areas. Does take some thought to set up, good to have at least someone in your office that can become your resident expert. Have had the occasional issue but they usually get fixed fairly fast. Have found the quality of  pictures, especially documents needs to be improved. Would like to see the pricing a little more competitive.
> 
> Overall, fieldaware has been a great fit for our company . It has decreased the time it takes us to invoice, helps us keep detailed records of completed jobs, helps us track/schedule jobs and has enabled us to  increase back office efficiency.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/120648/fieldaware)

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