--- description: Novo Solutions : qu'en pensent les utilisateurs ? Lisez les avis clients sur Novo Solutions, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Novo Solutions - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion des installations](/directory/30211/facility-management/software) > [Novo Solutions](/software/121230/municipal-asset-management-software) # Novo Solutions Canonical: https://www.capterra.lu/software/121230/municipal-asset-management-software Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/121230/municipal-asset-management-software?page=2) > Simplifiez-vous la tâche avec cette solution web et mobile de service client facile à utiliser et extrêmement flexible. > > Conclusion : 16 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Novo Solutions ? Les fabricants, les municipalités, les hôpitaux, les universités/campus, les circonscriptions scolaires et tous les services et installations de maintenance informatique. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 16 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Novo Solutions - **Fondé**: 1999 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Alerts/Escalation - Barcode/Ticket Scanning - Base de données de clients - Catalog Management - Discussions/Forums - Définition des priorités - Entretien des équipements - GPS - Gestion de la base de connaissances - Gestion de la configuration - Gestion de la maintenance - Gestion de projets - Gestion des accords de service - Gestion des arrêtés municipaux - Gestion des audits - Gestion des centres d'appel - Gestion des contrats/licences - Gestion des demandes de service - Gestion des documents - Gestion des expéditions - Gestion des flux de travail - Gestion des fournisseurs - Gestion des fournisseurs - Gestion des immobilisations - Gestion des incidents - Gestion des inspections - Gestion des listes d'attente - Gestion des ordres de travail - Gestion des stocks - Gestion des techniciens - Gestion des tickets de support - Gestion des équipements - Historique des services - Maintenance préventive - Planification - Planification de la maintenance - Portail libre-service - Rapports et analyses - Rapports et statistiques - Recherche en texte intégral - Suivi des coûts - Suivi des ressources - Suivi des tâches - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (2 au total) - CivicPlus SeeClickFix 311 CRM - Zapier ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique ## Category - [Gestion des installations](https://www.capterra.lu/directory/30211/facility-management/software) ## Catégories connexes - [Gestion des installations](https://www.capterra.lu/directory/30211/facility-management/software) - [Gestion de la maintenance](https://www.capterra.lu/directory/30058/maintenance-management/software) - [Logiciels de gestion des ordres de mission](https://www.capterra.lu/directory/30785/work-order/software) - [Logiciels pour mairies](https://www.capterra.lu/directory/31219/municipal/software) - [Logiciels pour l'administration publique](https://www.capterra.lu/directory/20048/government/software) ## Logiciels similaires 1. [Fracttal One](https://www.capterra.lu/software/159911/fracttal) — 4.6/5 (1773 reviews) 2. [MaintainX](https://www.capterra.lu/software/179296/getmaintainx) — 4.8/5 (1024 reviews) 3. [Limble](https://www.capterra.lu/software/162600/limble-cmms) — 4.8/5 (744 reviews) 4. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1435 reviews) 5. [BuildOps](https://www.capterra.lu/software/194155/buildops) — 4.4/5 (174 reviews) ## Avis ### "Buisness problems novo solutions." — 5.0/5 > **Eric** | *25 décembre 2024* | Pétrole et énergies | Taux de recommandation : 9.0/10 > > **Avantages**: The overall completeness of the software for our buisness needs. > > **Inconvénients**: Implementing the software and learning all the features was a bit of a challenge, but well worth learning. > > This software is a complete package allowing us to take manage and monitor requests from customers and work orders. ----- ### "Cost-Effective Solution for Asset and Inventory Management" — 5.0/5 > **Luke** | *13 mai 2024* | Administration publique | Taux de recommandation : 10.0/10 > > **Avantages**: The level of customization on asset forms, request forms, and user profiles and groups. I was able to easily set up profiles so department employees don't have to see the assets and inventory for other departments, making the program much easier for them to navigate. The customization on forms is especially useful to us, as we can set up a lot of conditional logic for different asset and request types. It's helped us keep track of lots of data we weren't previously able to. It's helped us pull financial data for insurance and audits far easier than before, too. > > **Inconvénients**: Some of the UI elements are a bit dated in appearance. Some features, such as the workflow designer, can be a bit difficult to use as a result. In general, though, the simpler appearance works in the program's benefit. I feel if it were more complicated graphically, it would be more difficult to navigate. > > Quite please with no major complaints. There's a bit of a learning curve, but once you get the hang of it, it's great being able to tailor the program to your unique needs. Customer support is quite responsive and has helped us with a couple of solutions to some unique problems and ideas we've had. ----- ### "Asset Manager" — 3.0/5 > **Doug** | *12 septembre 2012* > > **Avantages**: The browser based feature was one of the main reasons for purchase. Support was very helpful during install. > > **Inconvénients**: The fact that screen features for other modules are present in the single Asset module we purchased is very confusing as to what works and what doesn't. The documentation on your site and through the software is severely lacking. Once again, the fact that the doc for all modules is lumped together makes it hard to find anything. > > We haven't really got into using it very deeply yet, so I don't know what my recommendation would be. As of now I'm not singing praises....yet....we'll see. ----- ### "The learning curve has been longer than we hoped for, but we're getting there." — 4.0/5 > **Michael** | *25 octobre 2017* | Transport routier/ferroviaire | Taux de recommandation : 8.0/10 > > **Avantages**: Once we figure it out, it seems it can do everything we need, and it's been able to integrate with other systems. It's clearly going to be able to grow with our future needs, unlike our previous product. > > **Inconvénients**: The end user (in our case, primarily customer service staff) have a fairly clunky user experience. There's a lot of jargon and non-obvious ways of executing things. Seem to have had a few more technical glitches than expected. Some of the integrations were very hard to get configured and honestly we're still not 100% sure they're all working right. Really does seem to require not just a champion but an in-house expert. > > Has greatly improved our ability to hold ourselves to response timeliness and evaluated our performance. Has integrated all our customer feedback into a single datastream with key parts of it requiring no manual intervention. ----- ### "Easy to use Work Order Software" — 5.0/5 > **Stephanie** | *11 janvier 2019* | Administration publique | Taux de recommandation : 10.0/10 > > **Avantages**: This software is beyond easy to use. It is user friendly and keeps all the information we need to keep the work flow moving. > > **Inconvénients**: N/A, currently we have not run into any cons to report at this time. > > This software took us from managing paper to being able to keep all of our work and completed work virtually. It is very helpful, time ad cost saving. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/121230/municipal-asset-management-software?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/121230/municipal-asset-management-software) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées