--- description: Sprout Social : qu'en pensent les utilisateurs ? Lisez les avis clients sur Sprout Social, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sprout Social - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion de l'é-réputation](/directory/30750/reputation-management/software) > [Sprout Social](/software/121447/sprout-social) # Sprout Social Canonical: https://www.capterra.lu/software/121447/sprout-social Page : 1/26\ Suivant: [Page suivante](https://www.capterra.lu/software/121447/sprout-social?page=2) > Sprout Social propose des solutions d'engagement, de publication, d'analyse, de social listening et de reporting sur les réseaux sociaux pour les grandes marques et entreprises. > > Conclusion : 606 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Sprout Social ? Sprout aide les agences et les entreprises de toutes tailles à dégager une réelle valeur commerciale des réseaux sociaux via des outils d'engagement, de publication, de veille et d'analyse efficaces. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 606 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Sprout Social - **Pays**: Chicago, É.-U. - **Fondé**: 2010 ## Contexte commercial - **À partir de**: 199,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, français, italien, portugais brésilien - **Pays disponibles**: Allemagne, Australie, Autriche, Brésil, Canada, Chine, Danemark, Finlande, France, Inde, Irlande, Italie, Malte, Norvège, Nouvelle-Zélande, Portugal, Royaume-Uni, Suisse, Suède, États-Unis ## Fonctionnalités - @mentions - API - Alertes/Notifications - Analyse de la concurrence - Analyse des campagnes - Analyse des sentiments - Analyse des tendances - Analyse visuelle - Campagnes multicanales - Ciblage du public - Collecte de données multicanal - Conception et mise en page - Engagement des clients - Filtrage des mots-clés - Gestion de contenu - Gestion de l'expérience client - Gestion de la communication - Gestion de plusieurs comptes - Gestion des calendriers - Gestion des campagnes - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des flux de travail - Gestion des réponses - Gestion des tâches - Historique des clients - Intégration des médias sociaux - Mesure des performances - Monitoring - Multi-Channel Attribution - Outils de collaboration - Planification de l'édition - Planification des publications - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Real-Time Analytics - Recherche/Filtre - Segmentation de la clientèle - Suivi de l'engagement - Suivi des campagnes - Suivi des conversions - Suivi des mots-clés - Suivi des médias sociaux - Surveillance des concurrents - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations - Visualisation de données - Édition automatisée ... et 1 fonctionnalités supplémentaires ## Intégrations (31 au total) - Adobe Experience Manager - Bynder - Canva - Dropbox Business - Feedly - Glassdoor - Google Analytics 360 - Google Drive - Google My Business Review Manager - HubSpot CRM - Instagram - LinkedIn for Business - Meta for Business - Microsoft Teams - Opal ... et 16 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Gestion de l'é-réputation](https://www.capterra.lu/directory/30750/reputation-management/software) ## Catégories connexes - [Gestion de l'é-réputation](https://www.capterra.lu/directory/30750/reputation-management/software) - [Outils pour community manager](https://www.capterra.lu/directory/30781/social-media-marketing/software) - [Gestion des médias sociaux](https://www.capterra.lu/directory/30939/social-media-management/software) - [Suivi des médias sociaux](https://www.capterra.lu/directory/31028/social-media-monitoring/software) - [Logiciels d'analyse marketing](https://www.capterra.lu/directory/31018/marketing-analytics/software) ## Logiciels similaires 1. [Instagram](https://www.capterra.lu/software/210721/instagram) — 4.7/5 (5145 reviews) 2. [Snapchat for Business](https://www.capterra.lu/software/210733/snapchat) — 4.6/5 (1134 reviews) 3. [Meta for Business](https://www.capterra.lu/software/213257/facebook) — 4.4/5 (2372 reviews) 4. [Zoho Social](https://www.capterra.lu/software/159351/zoho-social) — 4.7/5 (3397 reviews) 5. [Hootsuite](https://www.capterra.lu/software/121701/hootsuite) — 4.4/5 (3795 reviews) ## Avis ### "Sprout Will Superpower Your Social" — 5.0/5 > **Zach** | *22 février 2026* | Gestion de l'enseignement | Taux de recommandation : 9.0/10 > > **Avantages**: Our organization operates nearly a dozen main social handles and multiple sub-brands, Sprout Social has made it incredibly easy to manage all of our social handles across several platforms. The reporting tools are top tier and it is incredibly simple to generate visually appealing reports, especially for paid campaigns. Having switched over from another provider the learning curve was quite simple as the user interface is intuitive. It won't take long to master Sprout Social. > > **Inconvénients**: The only caveat with Sprout and other providers is that it can get quite expensive if you require several user licenses and have a large number of social handles. The features are worth the money, but it is important to consider how many user licenses you will need to adequately support your organization. > > Overall using Sprout has been a huge boost to our social strategy, both paid and organic. Being able to operate all of our social channels in one platform helps save time and allows for better collaboration across the social team. I would highly recommend using Sprout Social if you're looking for a new social media management tool. ----- ### "We love it\! Great product\!" — 5.0/5 > **Jeff** | *16 septembre 2025* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: They make it easy to see our entire inbox and messages we have. We're also able to respond directly to messages and comments from Sprout Social. IT's easy to use and set up, as well as schedule posts in advance for easy publishing. We feel confident in it's security and have never had an issue or bug that has needed to be worked out. The vaue we're getting is great and they're willing to customize your plan based on what you need. > > **Inconvénients**: There are a lot of features to learn and sometimes it can feel a bit overwhelming to try and use all of them. It's a very robust product. > > It's been very positive and I think we'll be with Sprout Social for a while provided the value continues and the features improve over time as the industry adapts. ----- ### "Outdated - doing less, charging more, terrible contracts" — 1.0/5 > **Karen** | *13 janvier 2025* | Divertissement | Taux de recommandation : 0.0/10 > > **Avantages**: They are relatively easy to use with some handy in built reports > > **Inconvénients**: Cut back support staff - got rid of our account manager and AU support teams, without telling us Auto renew annual contracts and despite us trying to contact our rep to review our needs and being ghosted, they refused to revisit this They are no longer leaders in the space, look at the newer options - they offer better features and value for dollars > > Outdated provider with cut back support staff but charging more for less. They are no longer leaders in the space, look at the newer options - they offer better features and value for dollars. Sprout got rid of our account manager and AU support teams, without telling us - we've been ghosted since before our contract was due to auto renew. So any questions around whether our plan was still the right level, if we needed the extras we were upsold, went unanswered. Despite breaching contract and taking away the local rep (which was the selling point) - they're refusing to terminate the contract until rollover time again. So obtuse, despite years of taking our money, so now lawyers are getting called in. ----- ### "A simple solution to replace a social media manager" — 4.0/5 > **Chris** | *26 mars 2026* | Édition | Taux de recommandation : 8.0/10 > > **Avantages**: The drop and drag editor makes scheduling content across multiple social media platforms simple and easy. The analytics are top notch. > > **Inconvénients**: It is an expensive version of a simple software. Even though it's cheaper than hiring a PA or VA to do the same work, it is still more expensive than competitors. > > I tried a bunch of social content schedulers to find what would work best for my business. Sprout Social was simple and easy, and worked great. If you are replacing a real person, want good analytics to check performance, so you can do more fo that, then this might be a good option for you. ----- ### "Recommended for social media management" — 5.0/5 > **Mariana** | *11 avril 2025* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: User-friendly interface with all the latest updates and a preview grid for Instagram. The reports are really complete and you can even have a competitors' report. > > **Inconvénients**: A little expensive. Custom reports will be deprecated. Social Listening seems very basic, and not as advanced as other tools. > > Great experience and great customer service\! ----- Page : 1/26\ Suivant: [Page suivante](https://www.capterra.lu/software/121447/sprout-social?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/121447/sprout-social) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées