--- description: Sprout Social : qu'en pensent les utilisateurs ? Lisez les avis clients sur Sprout Social, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sprout Social - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion de l'é-réputation](/directory/30750/reputation-management/software) > [Sprout Social](/software/121447/sprout-social) # Sprout Social Canonical: https://www.capterra.lu/software/121447/sprout-social Page : 1/26\ Suivant: [Page suivante](https://www.capterra.lu/software/121447/sprout-social?page=2) > Sprout Social propose des solutions d'engagement, de publication, d'analyse, de social listening et de reporting sur les réseaux sociaux pour les grandes marques et entreprises. > > Conclusion : 609 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Sprout Social ? Sprout aide les agences et les entreprises de toutes tailles à dégager une réelle valeur commerciale des réseaux sociaux via des outils d'engagement, de publication, de veille et d'analyse efficaces. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 609 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Sprout Social - **Pays**: Chicago, É.-U. - **Entreprise fondée en**: 2010 ## Contexte commercial - **À partir de**: 199,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, français, italien, portugais, portugais brésilien - **Pays disponibles**: Allemagne, Australie, Autriche, Brésil, Canada, Chine, Danemark, Finlande, France, Inde, Irlande, Italie, Malte, Norvège, Nouvelle-Zélande, Portugal, Royaume-Uni, Suisse, Suède, États-Unis ## Fonctionnalités - @mentions - API - Alertes/Notifications - Analyse de la concurrence - Analyse des campagnes - Analyse des sentiments - Analyse des tendances - Analyse visuelle - Campagnes multicanales - Ciblage du public - Collecte de données multicanal - Conception et mise en page - Engagement des clients - Filtrage des mots-clés - Gestion de contenu - Gestion de l'expérience client - Gestion de la communication - Gestion de plusieurs comptes - Gestion des calendriers - Gestion des campagnes - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des flux de travail - Gestion des réponses - Gestion des tâches - Historique des clients - Intégration des médias sociaux - Mesure des performances - Monitoring - Multi-Channel Attribution - Outils de collaboration - Planification de l'édition - Planification des publications - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Real-Time Analytics - Recherche/Filtre - Segmentation de la clientèle - Suivi de l'engagement - Suivi des campagnes - Suivi des conversions - Suivi des mots-clés - Suivi des médias sociaux - Surveillance des concurrents - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations - Visualisation de données - Édition automatisée ... et 1 fonctionnalités supplémentaires ## Intégrations (30 au total) - Adobe Experience Manager - Bynder - Canva - Dropbox - Glassdoor - Google Analytics 360 - Google Drive - Google My Business Review Manager - HubSpot CRM - Instagram - LinkedIn for Business - Meta for Business - Microsoft Teams - Opal - Pinterest ... et 15 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Gestion de l'é-réputation](https://www.capterra.lu/directory/30750/reputation-management/software) ## Catégories connexes - [Gestion de l'é-réputation](https://www.capterra.lu/directory/30750/reputation-management/software) - [Outils pour community manager](https://www.capterra.lu/directory/30781/social-media-marketing/software) - [Gestion des médias sociaux](https://www.capterra.lu/directory/30939/social-media-management/software) - [Suivi des médias sociaux](https://www.capterra.lu/directory/31028/social-media-monitoring/software) - [Logiciels d'analyse marketing](https://www.capterra.lu/directory/31018/marketing-analytics/software) ## Logiciels similaires 1. [Instagram](https://www.capterra.lu/software/210721/instagram) — 4.7/5 (5224 reviews) 2. [Snapchat for Business](https://www.capterra.lu/software/210733/snapchat) — 4.6/5 (1141 reviews) 3. [Zoho Social](https://www.capterra.lu/software/159351/zoho-social) — 4.7/5 (3480 reviews) 4. [Meta for Business](https://www.capterra.lu/software/213257/facebook) — 4.4/5 (2374 reviews) 5. [Hootsuite](https://www.capterra.lu/software/121701/hootsuite) — 4.4/5 (3803 reviews) ## Avis ### "Sprout Will Superpower Your Social" — 5.0/5 > **Zach** | *22 février 2026* | Gestion de l'enseignement | Taux de recommandation : 9.0/10 > > **Avantages**: Our organization operates nearly a dozen main social handles and multiple sub-brands, Sprout Social has made it incredibly easy to manage all of our social handles across several platforms. The reporting tools are top tier and it is incredibly simple to generate visually appealing reports, especially for paid campaigns. Having switched over from another provider the learning curve was quite simple as the user interface is intuitive. It won't take long to master Sprout Social. > > **Inconvénients**: The only caveat with Sprout and other providers is that it can get quite expensive if you require several user licenses and have a large number of social handles. The features are worth the money, but it is important to consider how many user licenses you will need to adequately support your organization. > > Overall using Sprout has been a huge boost to our social strategy, both paid and organic. Being able to operate all of our social channels in one platform helps save time and allows for better collaboration across the social team. I would highly recommend using Sprout Social if you're looking for a new social media management tool. ----- ### "We love it\! Great product\!" — 5.0/5 > **Jeff** | *16 septembre 2025* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: They make it easy to see our entire inbox and messages we have. We're also able to respond directly to messages and comments from Sprout Social. IT's easy to use and set up, as well as schedule posts in advance for easy publishing. We feel confident in it's security and have never had an issue or bug that has needed to be worked out. The vaue we're getting is great and they're willing to customize your plan based on what you need. > > **Inconvénients**: There are a lot of features to learn and sometimes it can feel a bit overwhelming to try and use all of them. It's a very robust product. > > It's been very positive and I think we'll be with Sprout Social for a while provided the value continues and the features improve over time as the industry adapts. ----- ### "A literal nightmare" — 1.0/5 > **Étienne** | *18 septembre 2026* | Marketing et publicité | Taux de recommandation : 0.0/10 > > **Avantages**: Scheduling posts across multiple platforms. That was the only useful feature, but since I need to hit a 100-character minimum, here are some characters. > > **Inconvénients**: Multiple reporting errors. Terrible customer service experience. Extremely expensive for the value provided. I suppose it might be useful for large enterprises, but I would never consider it for a marketing agency. > > A literal nightmare. We tried for months to cancel our subscription because the platform's errors caused issues with our own customers. The customer service team never seemed aware of our past interactions. They constantly connected us with their product team to help improve their platform—on our billable time—without actually resolving any of our concerns. Every time we spoke with them, it felt like starting back at square one. Incredibly irritating. ----- ### "Sprout Social is an Outstanding Social Media Management Solutiona that Streamlines Our Operations" — 5.0/5 > **Sergio** | *21 juillet 2026* | Services à la personne et aux familles | Taux de recommandation : 10.0/10 > > **Avantages**: Sprout Social is a reliable social media management solution that streamlines post scheduling and makes work easier for our team. I am impressed by the friendly interface of Sprout Social. > > **Inconvénients**: I do not have any dislikes when it comes to using Sprout Social. Sprout Social is flawless and powerful to use. > > For the years that I have been using Sprout Social, everything has been exceptional. Sprout Social is highly dependable to use. ----- ### "Recommended for social media management" — 5.0/5 > **Mariana** | *11 avril 2025* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: User-friendly interface with all the latest updates and a preview grid for Instagram. The reports are really complete and you can even have a competitors' report. > > **Inconvénients**: A little expensive. Custom reports will be deprecated. Social Listening seems very basic, and not as advanced as other tools. > > Great experience and great customer service\! ----- Page : 1/26\ Suivant: [Page suivante](https://www.capterra.lu/software/121447/sprout-social?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/121447/sprout-social) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées